PUMA

Runner’s high – it’s a thing for a reason. No matter how tough the run, the rush is always worth it. It keeps you coming back for more, and it means you never regret a run. So unleash your instincts and get after it. #GoWild

@Anitta062002 Hola Ana 👋, escríbenos un mensaje directo para poder ayudarte. 😀

Quería este kit no mundial @puma

@HITESH298831 Hey Hitesh, we’ve reached out to you in DM, please check 💬

Hey @PUMA my return for Order #109414977 (placed on 02.02.2026) was approved, but the pickup hasn't happened yet. It's been a month! Please expedite the pickup so my refund can be processed. This delay is frustrating. #PumaIndia #CustomerService #RefundDelay

@glaxyofsport Hey Dharma, we're sorry to hear this. Please drop us a DM @PUMACare, so we can check this out for you.👇📩

@PUMA Puma India I ordered shoes before 5 days ago 27 Feb it still under processing not even shipped payment is deducted i need to it before 8 March so much delay and not update.

@raghavakki21 Hey, we're sorry to hear this. We’ve reached out to you in DM, and we’ll take it from there.

@PUMA Poor quality shoes sold by Puma online store India. Not even 3 month and shoes started to release it's colors onto surroundings. Raised a ticket to @PUMA team in India but they are not ready to help at all. Please look into it and help. Order - 109046936. Ticket 01083340

@_PiyushDubey_ Hey Piyush, we're sorry to hear this. Please drop us a DM @PUMACare, so we can check this out for you.👇📩

@PUMA @pumacricket There is a big scam going on in puma. I ordered a Rs 2600 worth shoes at ~Rs 2000. And the delivery never reached me- they didn't contact me, they didn't message me. Now the order has been returned and they are saying that I was not contactable.

@RowdyNP Hey Neeraj, we're sorry to hear this. Please drop us a DM @PUMACare, so we can check this out for you.👇📩

Hey @PUMA @PUMA_India, my order (ID: 109514941) has been stuck "Out for Delivery" with @Blitznow_in (AWB: GS4730562391) for over 3 days. The tracking link shows a garbled address string. No updates, no delivery. Please look into this immediately! #PumaIndia #BlitzLogistics #fraud

@krickoshah_ Hey Krunal, we're sorry to hear this. Please reach out to us in DMs @PUMACare.📥 🐾

Hi @PUMA, Ticket #01082686 – My Deviate Nitro Elite 4 HYROX, ordered from your official India website and delivered this week, has been rejected for warranty after developing a midsole foam chunking on the very first road run.

@ii_naam Hi Inam, that shouldn’t happen. Sorry. Please contact us via DM @PUMACare.

@PUMA My recent experience has been disappointing.Bought a pair on 31st Jan,exchanged within a week (uncomfortable fit). Got a new one, but now the color is bleeding. Visited the store today for exchange, but the staff was unprofessional & refused any assistance. Pathetic service

@RahulSi7905024 Hey Rahul, reach out to us in DMs @PUMACare.📥 🐾

Please help us to change @PUMA

@Flipkart hello dear Team I have purchased a puma shoes just 3 months back and within 3 months got damaged please help us to change the product .

@realadityakul Hi Aditya, that shouldn’t happen. Sorry. Please contact us via DM @PUMACare.

@PUMA @PUMASupport Unbelievable. After a long battle for a replacement, the NEW pair you sent is already falling apart. Is this your quality standard now? This is the 2nd pair in a row to fail. I need a functional replacement that actually lasts. Unacceptable. #Puma #QualityFail

@shravansingvi Hi Shravan , DM us @PUMACare , so we can look into this further. 📩

@PUMA 18 days since payment and my order #109369700 is still "Packed" but not shipped. Your CC called and asked ME to cancel because you can't dispatch—why should the customer suffer for your logistics failure? No email replies from your team. Resolve this! #PumaIndia

@ArifHus2001 Hey Arif, DM us @PUMACare 📩 , so we can look into this further. 😉

@PUMA these shoes i have bought from Ajio i want to know their authenticity. Is this original or fake?

@hemantchhabria Hey HEMANT, we are sorry to hear this. DM us @PUMACare 📩, so we can look into this further.

@PUMA placed an order on the India website on 26th January and not received till date. Order no. 109385818.

@kushalkanodia Hey kushal, We are sorry to hear this. DM us @PUMACare 📩 , so we can look into this further.

@JatinSa13995248 Hey Jatin, we are sorry to hear this. DM us @PUMACare 📩 , so we can look into this further.

@puma facing serious quality issue with the Zipper of my Jacket. Very upset

@vinayakgurav399 Hey Vinayak, sorry to hear this. Ping us in our DMs @PUMACare . We’ll get back to you ASAP. 🙏

@PUMA @PUMARunning I have purchased shoes from one of your store anf within 3 to 4 month the shoes broker and due to which I had injury I need compensation and want this shoes to be return @PuneCityPolice @MumbaiPolice Pls look into this matter

@Prashan58166284 Hi Prashant , DM us @PUMACare 📩 , so we can look into this further.

@PUMA I purchased PUMA Zod Runner V3 IDP sneakers on 9 Sept 2025. With normal usage, the upper mesh started peeling within just 4 months. This is clearly not expected quality from a brand like Puma. Requesting refund or proper resolution. Please assist.

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@now_deepesh Hi, DM us @PUMACare 📩, so we can look into this further.

@Vj2905V HI Rahul, please DM us @PUMACare 📩 , so we can look into this further. 🙏