CoventryCC help

@jkCov @CoventryCCRoads Good afternoon, Thank you for making us aware of this. It has now been reported and will be dealt with asap by the highways team. Kind regards

@CoventryCCRoads @coventrycchelp I reported this drainage ditch blocking on Wall Hill rd, near 197 yesterday, it was caused when council workers/contractors cut down a tree and is now causing water to flood onto the road. Can this be removed asap please.

@jkCov @coventrycc @CoventryCCRoads Good afternoon, Flooding team is different to ourselves who are customer service advisors. We can log the report as an urgent issue over the phone and will be passed to an inspector to be looked into asap. Kind regards

@coventrycchelp @coventrycc @CoventryCCRoads But the flooding team is part of the council, how are these things logged? What is their target response times to respond to emails, who checks they are logging emails as incidents? You guys make it hard for the public to get basic services & you don’t seem to do basic monitoring

@coventrycchelp @coventrycc also emailed the flooding team two weeks ago about inspecting the road as it currently has a live river running down it, been there for 2 weeks and full of potholes @CoventryCCRoads - no answer, watch out for photos later. Public safety at risk

@tomduncs good afternoon, I advise that you email this into our customer service team for this to be passed on. On the email please include the photo and a more precise location of where it is situated. Email this at customer.services@coventry.gov.uk kind regards

@coventrycchelp this green bin on Upper York Street has not been emptied for weeks and is overflowing. I think it may not belong here and may have been moved from somewhere else possibly. Please could you investigate.

@jkCov @coventrycc @CoventryCCRoads Good afternoon, I understand your concerns. However, we are not a part of the flooding team and we are not aware of their response times. If you would like to call us on 08085834333 we can log this issue as an urgent matter. Kind regards

@coventrycchelp @coventrycc @CoventryCCRoads Did you read my message, emailed the, 2 weeks asking for an urgent inspection & action, no response. Truly is pointless even trying to get anything from you guys isn’t it

@jkCov @coventrycc Good afternoon, Thank you for letting us know- I have reported the issue.

@coventrycchelp @coventrycc - trying to make sure one of your 33 c accounts picks this up - although the list on your web site seems to be a broken link

@jonlingwood @coventrycc @live_coventry Hello Jon, thanks for your message, there are parking options listed on our website at coventry.gov.uk/parking-2. I hope this helps you with your parking situation.

@coventrycc @coventrycchelp can you please advise where students are supposed to park now you have revoked residential street parking passes for student housing? You have offered no alternative and appear to be happily handing out fines. @live_coventry

@ianmayman Good afternoon, I advise you to contact our parking team for advice please call them on 024 7683 4367 Kind regards

@coventrycchelp Maybe you can answer my query.

@coventrycc How can a person who doesn’t know Coventry know whether or not they can drive their car on Hales Street as advised courier apps to collect a delivery from a tax-paying Coventry small businesses such as Chai Green?

@2022BenjiC @coventrycc @NationalHways good afternoon, This is not works being carried out by coventry council. It is dealt with by Warwickshire Council. Kind regards

What smart ass thought putting roadworks bottom of the m6 junction 3 was a good idea Then 4 way lights for Bayton road @coventrycc @coventrycchelp @NationalHways Absolutely idiotic The irony of prompting on YouTube that Coventry is a green city hasn’t been missed

@AaronLaw92 Good afternoon, Thank you for letting us know. Have a great afternoon.

@coventrycchelp Hello, I reported some fly tipping yesterday and it has been picked up so if it wasnt the council there is no need to come out.

@TheScottKeene Good afternoon, If your bin has been missed please report it using the following link - myaccount.coventry.gov.uk/service/Report… Kind regards

@coventrycchelp Blue bins not emptied in CV4? Leave out for tomorrow?

@coventrycc @andymdbutler Good afternoon, You can report this by contacting our bereavement services team on 02476785486.

@andymdbutler Thanks for making us aware Andy. @coventrycchelp can you assist?

@coventrycc standpipe burst, London Road Cemetery

@maddywking Good afternoon, if you have any concerns around parking- contact the team at Parkingappeals@coventry.gov.uk, A member of the team would be happy to help. twitter.com/messages/compo…

@coventrycchelp why does it seem acceptable for a disabled person to park in a child and baby space and receive no fine but when a mother/father parks in a disabled bay they have to pay a fine. Surely both bays are there to help people that need it most and not to discriminate.

@coventrycc @Purdip_MUFC good afternoon, Please use the following link to make a complaint if that's what you wish to do - myaccount.coventry.gov.uk/service/Speak_… kind regards

@Purdip_MUFC Hi, Sorry to hear this. Tagging in @coventrycchelp to assist.

@coventrycc hi team. How do I raise a complaint? I reported an out of order street lamp at the end of Oct, reported it again in Nov, spoke to someone on here over a week ago and it's still not fixed.

@ianmayman Good afternoon Ian, I'm not quite sure what your query is regarding, can you explain more clearly what your query is regarding? Kind regards

@coventrycc @Ianberr94603191 good morning Ian Missed bin reports require me to take your details. I advise that you fill in a missed bin report online at coventry.gov.uk or contact customer service on 08085834333 and we can log it for you. Kind regards

@Ianberr94603191 Hi Ian, Sorry to hear this. @coventrycchelp can you get this looked at for Ian please

@coventrycc our bins wasn't emptied yesterday at rosemary close tile hill, could you send a bin lorry out today please

@Mumof2Cov @CoventryCCRoads Hello, Thanks for getting in touch- If you give our customer services a call a member of our team can look in to this for you 08085 834333 .

@CoventryCCRoads @coventrycchelp Please can you confirm when this went live. There is no information on this on your website whatsoever. Surely you have to inform people.

The new busgate on Greyfriars Road will be operational from today, This means when approaching Greyfriars Road from Queen Victoria Road – at the junction of Croft Road – there will be signs stating No Through Road (except for buses and taxis). Turnaround area in place.

@chrsbrn @coventrycc Good afternoon, Thank you for making us aware of this, Please get back in touch regarding any similar issues.

@coventrycc @coventrycchelp It's been covered up now

My wife notified @coventrycc of this racist graffiti one week ago: no response

@marialise222462 @Alan_Collins13 @coventrycc Good afternoon, I am sorry you feel that way and do understand the frustrations.

@Alan_Collins13 @coventrycc @coventrycchelp It’s frustrating when services we pay for aren’t being delivered properly. It would make a big difference if the council focused on essential tasks like emptying bins, which is a core responsibility

I mean @coventrycc @coventrycchelp instead of being parked illegally on Parkgate road they could do what we pay an extortionate amount of council tax for and empty the actual bins? #JustSaying

@coventrycc @chrsbrn Good afternoon Chris, I have reported that to the team and they will now look into this and deal with the issue. kind regards

@chrsbrn Chris - Sorry you haven't had a response yet. @coventrycchelp could you escalate this please for this resident.