Chris

@QuicklineUK I have had 50% uptime over the last 24hrs. I have raised numerous email support tickets but no adequate response except to say there will be no compensation. How can you expect people to pay for service you're not providing

@QuicklineUK am getting pretty frustrated by your regular service distributions and lack of communication when your service is expected time it will return. Today my internet went off at 4pm and is still off. This is 5th time this week and get no information from tech support!

@ThomasHart28 @QuicklineUK @CommsOmbudsman I have a very similar experience. Not had Internet for over 7 days even though router shows 'all green' and connected. Multiple calls to technical support who have not phoned back.......hence am trying this route to resolve the problem.

Has @QuicklineUK gone bankrupt? @CommsOmbudsman No internet service since the 17th of October so 16 days. Multiple calls to technical support and 50 router resets later they finally tell me the fibre has degraded and an engineer needs to come out. That was 6 days ago....

@AskNationwide @gillg29 I agree this is a pain and needs updating

@gillg29 The majority of the time, you will be able to make payments to someone you have paid before without the card reader however, from time to time this may still be required. Sorry for any inconvenience this may cause you however, it is there as a security measure. Kerry

@AskNationwide Why does the nationwide app now require PIN number authorisation to pay someone I’ve paid loads of times before? Can’t it be set up for Face ID? Really inconvenient when at work and simply want to pay someone back who bought today’s coffee?

Worth a watch......youtu.be/nLQfovGJKyw

@nsandihelp I'm trying to change the account holder s name and account access?

@cowenc We no longer issue accounts to societies or charities and so the majority of our security processes are designed for individual account holders only. As this is an older account for a charity, it must be dealt with by post. Jason

@nsandihelp how do I change the account name and holder on a nsandi savings account?

@nsandihelp So if I'm not the current account holder, but need to gain access how will this be dealt with. Does it need the current account holder to contact you with my details or can I just send you a letter with the current savings account holder details? What specific info do you need?

@nsandihelp This is a very out dated method of communication! There is no difference between a digital signature or wet signature and I don't have a printer to print out a typed letter. Why make it so difficult???

@cowenc I'm afraid we cannot accept this information via email, Chris. As we need to capture your "wet" signature for our records. Christine

@nsandihelp What's your email address to send the letter to?

@cowenc Hi Chris. Scroll down the page until you get to Write to us, and you'll find the information there. Christine

@nsandihelp Sorry which article describes what to include in the letter?

@cowenc Thanks, Chris. In that case, you'll need to write to us to inform us of these changes. Details of what to include in your letter can be found here: ow.ly/JM5q30rvpXd. Christine

@nsandihelp Its an account for a charity that I have taken over. The existing treasurer is stepping down and wants to hand over the account to me. I'm not sure of the process to change over account holders

@cowenc Hi Chris. Could you please provide some more information? Is this regarding an account for a customer who has now died? Jo.

@Everymancinema hey cant wait till you guys open in northallerton.... Hope its still happening!

@TPEassist waiting at York for a driver......keep getting told 10mins. 35mins later another TP service on another platform leaves for same destination and no one tells us.....still waiting.....come on get your customer service sorted it can't be that hard

@NorthenrailF please turn the air-conditioning up on your Leeds York Turbostar class 170.... you're killing us

@NorthenrailF why is the Leeds to cattal service not moving and no air conditioning......

Just discovered @ShopAppyUK keep the high street going by shopping local online

@sarapascoe thanks for the gig in Harrogate tonight. Really enjoyed it.

@LeleyoNtsosa @KatyorKate @TidyCats @catsofinstagram @CatsOfTwitt3r Cheers Leo. Hope life's good. When you next over in the UK?

@KatyorKate @cowenc @TidyCats @catsofinstagram @CatsOfTwitt3r Hi Kate...yes I’m in Botswana...that wud be great....I guess ur in England. Chris is a great guy, he made our stay in Newcastle A memorable one..

I can’t help thinking that our rug is watching us!