Charles
1.9K posts
Tulip takeover: Hampton Court Palace bursts into bloom as Tulip Festival returns
ianvisits.co.uk/articles/tulip…
Hampton Court Palace’s gardens are filled with colour at the moment, as thousands of tulips bloom in beds and pots dotted all aro…
ianvisits.co.uk/articles/tulip…
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@pressgazette @RaymondSnoddy But the app has stopped changes pages again early in each days edition
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The Times says a strategy of publishing “fewer, better stories” has led to three consecutive months of record-breaking global audience growth - including Google traffic increases
The Times has gone from publishing more than 200 stories a day to about 150 – a 25% cut
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@swtrains_watch @SW_Help The new lifts at Walton which never work must be climbing up the charts swiftly
I don’t use / need them but brand new lifts and they never work
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🚨 FOI REVEAL: We’ve analysed @SW_Help lift data (May 25–Feb 26) & the results are in:
The "Hall of Shame" for failures:
1️⃣ Ascot
2️⃣ Axminster
3️⃣ Bracknell
4️⃣ Earlsfield
5️⃣ Basingstoke
With repairs taking up to 8 days, is accessibility being taken sufficiently seriously? ♿️
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@British_Airways @SethCarterChat The feedback can join the prior list of what must 100’s of 1,000’s of customer feedback already
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@SethCarterChat We're in the process of redeveloping our app, Seth, and we're sorry the current version is causing you problems. We value your feedback and we'll ensure this is passed on. Kelly
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I have more than 100 apps on my phone. They all work, no problem. With one notable exception The lamentable @British_Airways app. Utterly embarassing, cringworthy. What is your explanation for failing to invest in your IT ?
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Not a good afternoon from Waterloo. 14-42 simply drops Walton on Thames as a stop after the time that 14-50
Is scheduled to depart. Luckily it was late and on a near platform. No advice / suggestion to catch it. Train apps required
SWR Watch@swtrains_watch
So far today, 133 delayed trains. 32 cancellations. 3rd worst TOC in the UK. 📉 @SW_Help can’t handle a standard Tuesday, yet the government is taking victory laps on nationalisation. Is this a railway to be 'proud of' @heidi_labour? The reality on the platform says otherwise.
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@SW_Help @norman_speakes But still dragged out. It was in Waterloo on Tuesday evening too
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@norman_speakes Hey Steve. This 455 service is temporarily operating in place of a train that is currently in maintenance and is not a permanent replacement. ^CW
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@cityoflondon Is the Millennium Bridge under your management ? If so, can you enforce the ‘no cycles’ position. Too many tonight when full of people walking over a foot bridge
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@JakubKrupa This is not promoted at the station. There is a big sign on the south side saying walk across the bridge. I daily see tourists struggling with this.
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One of my favourite random facts about London transport:
As a pedestrian, you can walk across the Thames through the Blackfriars station platforms, but... you need a special ticket.
It costs £0.10 and can only be purchased at the station.
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@PTED2021 Hi there, we're sorry to hear that you're still waiting for your bag and appreciate the frustration this can cause. We do hope that this didn't have an impact on your travel plans and you aren't waiting too much longer. Hannah
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90 minutes and counting for bags from Tokyo and other locations at @HeathrowAirport T5. No announcements, no rationale, no one working at any customer service desks @British_Airways such a disgrace
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@toryboypierce Old news. Been like this for years . Easy to bash BA. You get what you agreed to pay for
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The staff say on the intercom: : ‘we will be serving you a snack’ Definition of snack ‘a small amount of food eaten between meals.’ 2 biscuits does not constitute a snack. Passengers were mocking the description
British Airways@British_Airways
@toryboypierce Hi Andrew, we’re sorry to hear you were disappointed with the onboard offering. We appreciate your feedback and will share it with the relevant teams, as we’re always looking for ways to improve our service. Thank you for taking the time to let us know. John
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@British_Airways @DannyJ_Harvey Gate staff the world over are inconsistent
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@DannyJ_Harvey Hi Dan. Cabin baggage would need to be within the permitted dimensions and allowances to be accepted. Si
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Disappointed with @British_Airways at @TorontoPearson. We flew out with this same hand luggage with no issues, but now BA say it can’t go in the cabin and want $100 - even though it holds our 3-year-old’s essentials. As a loyal BA flyer, this treatment is unacceptable.
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@ianvisits You just go up and enjoy the view. Never seen anyone stopped
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@crawfc_kent Drinks at the bar aren't free, unless there's a special offer you want to tell me about?
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A private roof garden overlooking the Bank of England that appeared in the London Olympics opening ceremony is to be opened up to the public for free for the first time.
ianvisits.co.uk/articles/priva…
ianvisits.co.uk/articles/priva…
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@ianvisits Posters were up last week stating the same. It’s an annual tradition
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Smithfield meat market’s Christmas Eve sale is a much-loved highlight for many attendees, and the organisers have confirmed to ianVisits that it will go ahead again this year.
ianvisits.co.uk/articles/smith…
ianvisits.co.uk/articles/smith…
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@SW_Help @BLSFixtures Perhaps the timetabled trains could run and be a management focus. 38% cancellation rate according to @swtrains_watch by lunchtime
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Following unprecedented demand for our Class 455 Farewell tour, we're running a second train! ⭐️
Two trains will run on Sunday 21 December, an hour apart, running the same route.
A limited number of tickets are now on sale at @BLSFixtures' website - branchline.uk 🎟️
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@Matthew60544099 @SW_Help @swtrains_watch It’s the seats the previous government set the spec on, starting with Thamelink. They are all the same.
I just about take the ac / warmth of a new blue train than the old red ones - but a close call
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@WasHeJustHere @SW_Help It was on time about 20mins prior to this !
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@SW_Help Why was the 0659 Hersham > Waterloo Canceled? Subsequently, why was the 0719 Hersham > Waterloo late into Waterloo whilst it was uncomfortably busy, so much so I had cramp in my
Leg!
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@swtrains_watch @SW_Help @BBCSurrey I agree. Why not issue using the app notifications process proactive flags of major issues such as Waterloo suffered. Would aid major melt downs such as last night but not the suddenly vanishing trains so many of us experience with limited notice as stops are skipped
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@crawfc_kent @SW_Help @BBCSurrey With so many major failures across the network, you’d expect a plan to support passengers during disruption. Clear communication helps travellers make informed choices — yet under public ownership, there’s been no real progress to date.
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@swtrains_watch @SW_Help Are SW Trains broken beyond repair. Key train 6-56 from Walton to Waterloo cancelled just before due time. Complete mess last night. This is daily now @BBCSurrey
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