Toan Trinh

@VerizonNews @Verizon Most the whole country.

We are aware of an issue impacting wireless voice and data services for some customers. Our engineers are engaged and are working to identify and solve the issue quickly. We understand how important reliable connectivity is and apologize for the inconvenience.

@ElephantSignal A

🚨BREAKING: Would you switch your internet carrier to Starlink if it only costs $10 a month for unlimited data worldwide and gets free X premium? A. Yes B. No

@TMobileHelp Also, under my account, I already have 7 lines with a monthly bill of $200. Is that not enough for y'all, or do I need to pay even more? Just to put it in perspective: $200 a month x 12 months = $2,400 a year x 5 years = $12,000. Is that not enough to cover a phone upgrade?

@cutikit Hi, Toan. We appreciate those 15 years and will make sure you get your chance to upgrade ASAP. Please send us a DM with the model you are interested in: t-mo.cc/w645amide5, so we can exceed your expectations as a top-value customer. ^NevinBruce twitter.com/messages/compo…

@TMobileHelp I’ve been a loyal customer for over 15 years and just wanted to request an exception to upgrade a device, but no one is giving me a chance. It makes me wonder, what does it really mean when you say, "you are a top-value customer"?

@TMobileHelp without adding or changing anything. The iPhone SE I want to upgrade was originally from T-Mobile when I got it a long time ago as well.

@TMobileHelp Thank you for your quick response. I have an iPhone SE that I want to upgrade to an iPhone 15 Plus, but after reaching out to the T-Mobile team for help, they told me I need to open a new line to get the new phone. I explained that I just want to upgrade and stay on the same plan

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