Deepthi Kolluri

@Mysayri @Apollo24x7 They Don’t care, honestly. Look at others on the same thread, many suffered with similar issues #apollo247 is worst

@Apollo24x7 What to elaborate. I ordered yesterday, but not received items yet. After i checked app to know status it is marked deliverd. Neither received call from any delivery agent, nor given delivery pin to anyone how it is marked delivered. And no response on app. Zero accountability

More frustrating is...the support team is not responding on app. @Apollo24x7 @jagograhakjago

@tgspdcl Praneeth Pranav Antilia, Bachupally. No power since morning, may we know when can we expect it to be restored?

@Uber_India @Uber_Support You will say sorry, we will pass the feedback..Will that pay for my time ?? #Uber

@Rahul_Kunwar Hell with their responses. Leastttttt bothered I tell you

(4) Ticket ID 4725427 was raised, I was repeatedly told “we understand your concern, order is out for delivery, please wait”. At the same time the delivery partner wasn’t reachable on phone. No proactive update from your side.

@Apollo24x7 (1) I’m extremely disappointed with the way my urgent medicine order has been handled. I ordered urgent medicines with same-day delivery but received multiple contradictory updates nonstop. For someone depending on timely doses, this was stressful & unsafe.

@imshahid_raza @drsangitareddy @Apollo24x7 @jagograhakjago They DONT CARE for US

@drsangitareddy again 24/7 started playing with your reputation. Order supposed to delivered on 2nd Dec. Can you ask your team not to play with patient health if not possible then why you people accept medicine order? Simply 6 days wasted by @Apollo24x7 @jagograhakjago FYI/A

@Apollo24x7 you people really getting day by day worst. Delivery date just canceled medicine how careless you people after waiting for 6-10 days you people just canceled. Playing with patients health order id - 334034589 @drsangitareddy

@Sanchit41409628 @Apollo24x7 They don't care for our urgency

@Apollo24x7 Extremely disappointing Order [ID: 336079557] wrongly marked as delivered though not received. Delivery boy confirmed no order for my location yet status shows delivered. Agent Abhishek on app chat was unresponsive. Very poor service — urgent resolution required.

@ANKURCHUGH54958 @Apollo24x7 They don't wish to service US.

@Apollo24x7 I placed an order of medicines on 24th November 2025, and supposed to be delivered by 28th December 2025. Order has still not been delivered. 60% medicines are out of stock the discounts has been changed accordingly. Overall, the experience is very disappointing.

@anandrajagopal @Apollo24x7 Wait until they cancel your order. That's excatly what happened to me

@Apollo24x7 You service sucks. I placed order (order id 335900699) on 30-Nov morning, and it was supposed to be delivered on the same day. It has been not delivered yet with false reason of heavy demand. What kind of service is this?

@naveen_bokinala @Apollo24x7 @TCS @MoHFW_INDIA Everyday, every order this is Happening. Looks like the delivery people aren't getting paid hence they don't even bother t do their jobs and finally these people will cancel the order

@Apollo24x7 THIS IS WHAT IS HAPPENING DAILY @Apollo24x7 @TCS @MoHFW_INDIA

@Apollo24x7 @Apollo24x7 pinged you to say you folks are sick at your services.

@deepthikolluri We apologize for the inconvenience caused. Kindly share your order ID or contact details to help us resolve your query. Rest assured, our team will look into this issue on priority. Stay safe!^Nidhi bit.ly/3CVW4by

@Apollo24x7 Your arrogant delivery people, breaching privacy, irresponsible customer care. I had enough of it since past 24 hrs. The kind of trauma you are giving is unacceptable. Just because Apollo is a brand you can treat common people like nonsense ?? #apollo

@shivendra_sng @Apollo24x7 Big time. Wasting our time, energy and money.

@deepthikolluri @Apollo24x7 I'm thinking this because it's a fake and fraudulent company.

Your service is terrible. The medicines are delivered very late. The delivery does not happen according to the time shown. @Apollo24x7

@Apollo24x7 @CMA_kanak Oh wait what ? It's for baby and yet you don't care ? What kind of human beings are you ?

@CMA_kanak We sincerely apologize for the inconvenience. Your concern has been escalated to our team, and they are actively working on it. Please allow some time, and we will update you shortly. For any further assistance, feel free to reach out. Stay safe! ^Sapna

Hi Team @Apollo24x7 I have ordered baby milk yesterday as it was showing that it will be delievered in 5 hrs. However, order has been rescheduled twice since yesterday and i haven't received it yet. Pls let me know when will it be delivered. I am in urgent need of this product.

@Apollo24x7 @ChokshiDhyan Good for nothing responses we get.

@ChokshiDhyan We apologize for the inconvenience you experienced at our offline store. Please connect with us at customerservice@apollopharmacy.org or call our Toll No: 18005000101 so we can address your concerns promptly. Thank you for bringing this to our attention. Stay safe! ^Sahil

@Apollo24x7 during my recent visit to your store, the executive tried to cheat with me, asked for mandatory OTP and withdrew balance from my Apollo wallet. Immediate assistance is required on the same.

@Apollo24x7 @shivendra_sng Don't trust them. Go for other services bro

@shivendra_sng We’re truly sorry for the delay. We’ve escalated this to the concerned team and requested priority delivery. Our team is already working on it, and we’ll keep you updated.^Sahil

@Mdsuheb_ @Apollo24x7 They don't care

@Apollo24x7 I have already raised a ticket 4700216 and after waiting for 3 days I get a response that it was delivered with cooling gel but they are not understanding that gel was melted and temperature was not maintained Kindly help with return

@Apollo24x7 I have placed order for vaccine for 6 weeks old baby order ID 335321777 They were delivered in melted cooling pack without maintaining temperature, your support simply closed the ticket simply telling it was delivered in right temperature #apollo24*7fraud

@Apollo24x7 Lollll really

Rest assured, our team will look into this issue on priority. Stay Safe!^Nidhi

@Apollo24x7 @shivendra_sng N then they cancel the order

@shivendra_sng We’re truly sorry for the delay. We understand how important this delivery is and apologize for the inconvenience caused. We’ve escalated this again to the concerned team and requested urgent action^ Sahil

@Apollo24x7 @shivendra_sng 24 hrs later they will cancel it saying the delivery person attempted but the couldn't. The fact is there is NO such attempt made

@Apollo24x7 Look at the audacity of the people, they canceled the order. Supporting their FRUD delivery people but not caring for clients #apollo #fraud

@hemantoist @Apollo24x7 @delhivery @help_delhivery This is EXCATLY my experience yesterday. And to add their delivery Harras me and share my number to unrelated people and these guys DONT care

@Apollo24x7 @Apollo24x7 @delhivery @help_delhivery The delivery team is from Delhivery and they do not have anything to respond over for this behaviour of their team??

@Apollo24x7 ordered few items. It has reached to destination. Status says attempt for delivery failed and reschedule the order. However not even a single person attempted the delivery or called for the delivery on registered number. The address has 24 hrs presence.