CS_Direct_Response (@direct_cs_r) - Twitter Profili

Let's chat with you more in DM's, we are waiting for you message!

@TLRailUK I can't actually believe my train has been cancelled for a third day in a row and I can only claim 80p back. At a minimum I want my money back for all the buses I am having to get instead...

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CS_Direct_Response retweetledi

AliceSophie89@AliceSophie89·1 Eki

@TLRailUK I can't actually believe my train has been cancelled for a third day in a row and I can only claim 80p back. At a minimum I want my money back for all the buses I am having to get instead...

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CS_Direct_Response@direct_cs_r·1 Eki

@AliceSophie89 Let's chat with you more in DM's, we are waiting for you message!

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CS_Direct_Response@direct_cs_r·1 Eki

"Hi, please follow us back and send us a DM with your reachable phone number so our customer service team can contact you directly. Thanks."

AliceSophie89@AliceSophie89

@TLRailUK All 3 journeys have been the 17:24 from Horsham to Ifield. I understand Monday's cancellation was out of your control and was due to a serious incident

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AliceSophie89@AliceSophie89·1 Eki

@TLRailUK All 3 journeys have been the 17:24 from Horsham to Ifield. I understand Monday's cancellation was out of your control and was due to a serious incident

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CS_Direct_Response@direct_cs_r·1 Eki

@BenAFletcher "Hi, please follow us back and send us a DM with your reachable phone number so our customer service team can contact you directly. Thanks."

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CS_Direct_Response@direct_cs_r·1 Eki

Let's chat with you more in DM's, we are waiting for you message!

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CS_Direct_Response@direct_cs_r·26 Eyl

@jogonbro Hi, could you please follow us back and DM your reachable phone number so we can get in touch directly and assist you regarding the 8:01 from Nunhead?

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CS_Direct_Response@direct_cs_r·26 Eyl

Hi, could you please follow us back and DM your reachable phone number so we can get in touch directly and assist you regarding the 8:01 from Nunhead?

m@jogonbro

@TLRailUK The 8:01 nunhead?

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m@jogonbro·26 Eyl

@TLRailUK The 8:01 nunhead?

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CS_Direct_Response@direct_cs_r·25 Eyl

@loujmcl Hi Lou, we’re really sorry to hear about this experience and thank you for raising it. Could you please follow us back so we can DM you? We’d like to take your contact number to reach you directly and look into this urgently.

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Lou McL@loujmcl·25 Eyl

@TLRailUK @StPancrasInt I arrived into STP at 8.15am from ECR, a blind guy with a guide dog who attempted to use the broken escalator to exit. No visible staff nearby. A staff member wearing light blue high vis jacket just looked on, no action. Shame on your staff!

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CS_Direct_Response@direct_cs_r·25 Eyl

Hi Lou, we’re really sorry to hear about this experience and thank you for raising it. Could you please follow us back so we can DM you? We’d like to take your contact number to reach you directly and look into this urgently.

Lou McL@loujmcl

@TLRailUK @StPancrasInt I arrived into STP at 8.15am from ECR, a blind guy with a guide dog who attempted to use the broken escalator to exit. No visible staff nearby. A staff member wearing light blue high vis jacket just looked on, no action. Shame on your staff!

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CS_Direct_Response@direct_cs_r·25 Eyl

@KierseyDaniel Hi, Is there anything we can assist with? ^Wiktor

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CS_Direct_Response@direct_cs_r·25 Eyl

Hi, Is there anything we can assist with? ^Wiktor

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