Lou McL

@TfL due to no trams east of Croydon, why was replacement buses not covering Lower Addiscome Road as buses go to Elmer's End on that road. Local buses 312 and 367 are single deckers always full when you need to travel to East Croydon station. More buses please!

@northernassist Thank you. What times are off-peak times as cannot find it on your website. Because unsure what time to return as will need flexibility thanks.

@loujmcl Hi there, you can break your journey with an off-peak or anytime ticket.

@northernassist Your WhatsApp not answering directly. Please help me. My question is I'm planning a trip to both Knaresborough and Harrogate from York on a day trip. Can I break journey outward or return leg? Which ticket type?

@edfenergy Ah, I mean In-Home Display which is damaged. I applied last night to switch. Another question would be how do I wake up the smart meter on electric and had devices, which button for when I need to provide meter readings in relation to final meter read to OVO?

@loujmcl Hi, just to clarify, are you referring to your In-Home Display (IHD) or the smart meter itself? Once we know which device you mean, we'll be happy to explain what would happen if you switch to us. Thanks, Dave

@edfenergy if I decide to switch suppliers to you from OVO, will I get a new smart meter? As the one I had with OVO went bust due to substation outrage and OVO not replacing a new one.

@UswitchUK I'm going through the choices to see if I could switch energy supplier. I'm with OVO, they will not send me a replacement smart meter as it went bust due to electrical outrage at a substation. As your website asks for smart meter details. How do I get around this?

@TfL Accessibility fail @TfLAccess no idea whereabouts replacement bus service stops at East Croydon? Saw this at Sandilands bus stop after getting off 119 bus. I saw one go past and didn't stop at the bus station. Written info on the poster. TfL website rubbish too. Poor publicity!

@loujmcl Hi Lou, thanks for getting in touch. I can understand how frustrating this must be for you. Really appreciate you bringing this to our attention, I'll pass on your feedback to our trams team.

@TfL due to no trams east of Croydon, why was replacement buses not covering Lower Addiscome Road as buses go to Elmer's End on that road. Local buses 312 and 367 are single deckers always full when you need to travel to East Croydon station. More buses please!

@Morrisons will you be selling this in Croydon Fiveways store?

@RoyalMail I noticed no letters have been delivered to my home since last week so far. I was informed of important letters coming but nothing yet. What's going on?! Postcode CR0 7DB.

@CommunityFibre My partner is Deaf & used Text Relay UK to phone your team wanting to renew broadband contract. He was refused by your team. We are discriminated, he used it before with no issues. Equality Act 2010, you should accept calls from a deaf person via an operator!

@nectar Sainsbury's told me to contact you directly which I have done. Proof attached!

@loujmcl You have contacted Sainsburys you need to DM nectar x.com/messages/compo…

@nectar I sent you a DM, still waiting for your reply re: nectar price that failed to deduct as was charged full amount instead of nectar price.

@nectar I already did.

@loujmcl Hey, Lou I’m sorry to hear about your Nectar issues in Nectar account. Can you please drop us a DM so that we can look into this Neil x.com/messages/compo…

@LidlGB I'm unable to find them in your stores. Will you restock again?

@TLRailUK Will my train stop at East Croydon?

@loujmcl Hi there Lou, apologies, this service was delayed by an object being dropped onto the track at platform four. ^Will

@TLRailUK I'm on 5.35 East Grinstead train to make my way to East Croydon. Front of train said to listen to announcements. Am at standstill outside London Bridge. I'm profoundly Deaf. Please tell me what's happening. Should have visual display and no staff on train.

@direct_cs_r Followed you back as requested.

@loujmcl Hi Lou, we’re really sorry to hear about this experience and thank you for raising it. Could you please follow us back so we can DM you? We’d like to take your contact number to reach you directly and look into this urgently.

@TfL Bakerloop? It is not a loop service, a line service. 🤪

Your sneak peek at the new Bakerloop Bus 👀 The BL1 route launches this weekend and pay as you go fares will be free from 27 September until 5 October. You must touch in with a valid Oyster or contactless card or device but the fare will be £0.00 🙌 Find out more ⬇️tfl.gov.uk/modes/buses/su…

@TLRailUK @StPancrasInt On my rtn tonight approx 5.20pm through ticket gate for TL Sthbound, a blind guy & guide dog waited in frnt of gate for staff to help him enter gate. 2 staff busy yapping & not paying attention. I pointed them to him to deal with! Poor service 4 disabled!

@TLRailUK @StPancrasInt I arrived into STP at 8.15am from ECR, a blind guy with a guide dog who attempted to use the broken escalator to exit. No visible staff nearby. A staff member wearing light blue high vis jacket just looked on, no action. Shame on your staff!