@Tesco Clubcard authorisation codes still not arrived 3 days later. I assume this is deliberate, as nobody will confirm or deny a technical fault?
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ditzy pomeranian
1.3K posts
@Tesco Has Chris died? They haven't replied since yesterday, and I'm sure you wouldn't be using fake names to request personal identifiable information, seeing as Chris was so keen on GDPR, assuming they meant UK GDPR, as we left Europe.
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@Tesco @kevinstaz Neil, could you give Chris a poke, they've got outstanding queries. Thank you.
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@kevinstaz Hello there,
I'm so sorry about this. Can you please send us a private massage to confirm your full name, address and email address you use to sign in and I'll be able to help you with this?
Thank you
Neil
Customer care
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@Tesco is there problems with payments tried 4 different cards to get my shopping delivered and no payments will work?
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@Tesco what is going on trying to get a whoosh delivery and everything I’m selecting is not available why offer a service when you can’t get groceries you want they are not heavy 😡😡😡
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@tesco If there isn't a problem with the app, can I charge you interest on my overpayment yesterday? As if it's not a technical fault, it was deliberate on your part. An answer would be great either way, as I can't get through on the phone, and your instore staff refuse to help.
ditzy pomeranian@ditzyfluff
@Tesco Chris. The question was is there a problem with the app? What has that got to do with GDPR? Or my account? Seriously, stop copy and pasting responses. It's really disrespectful to your customers.
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@Tesco Chris. The question was is there a problem with the app? What has that got to do with GDPR? Or my account? Seriously, stop copy and pasting responses. It's really disrespectful to your customers.
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@ditzyfluff Hello, thanks for getting in touch.
We’re not able to answer your query on a publicly visible platform, as accessing your account would require passing GDPR checks, which can only be done in a private message.
Thank you
Chris – Customer Care twitter.com/messages/compo…
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While @Tesco is not replying, fake accounts are stepping in. Is it time you accepted that you're doing a very poor job of operating in the digital age?
ditzy pomeranian@ditzyfluff
@Tesco Is there a problem with the clubcard app? I have just massively overpaid for my shopping, the app had logged me out and won't send verification codes. In store staff refused to help and say they don't trust the app themselves. Now locked out for 24 hours.
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@Tesco That wasn't an answer to my question. Please read the question and try again.
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@ditzyfluff Good afternoon, thanks for getting in touch. I'm sorry to hear that you have overpaid for your shopping. So that I can look in to this for you please DM us with your full name and address and postcode.
Kieran - Customer care
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@Tesco Is there a problem with the clubcard app? I have just massively overpaid for my shopping, the app had logged me out and won't send verification codes. In store staff refused to help and say they don't trust the app themselves. Now locked out for 24 hours.
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@OctopusEnergy You paid to force this advert to my phone, what the fuck kind of people do you employ?
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With locational pricing, Britain could have some of the lowest energy prices in Europe.
The solution to high energy costs is right under our noses.
Clem Cowton@ClemCowton
Britain has the highest industrial electricity prices in the world. Zonal pricing will fix that.
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@wendysuk The clown's been denying us for years. Will you be the girl to bring sausage biscuits to the UK? We've been left out in the cold so long. #sausagebiscuitsforbrits #continentalbreakfastisntrealbreakfast
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@OctopusEnergy Your over use of advertising on Facebook videos means I would never in a million years consider you or your services. It would appear you found your digital marketing team in a bin. Probably best put them back there. #scumpany #octopusenergy #babyishmarketing
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@Etsy Did you just link me to a bunch of childish help topics to work through?
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@ditzyfluff Hello, and thanks for reaching out!
Please file a support request by visiting etsy.me/help [etsy.me/help] and a member of our team will be assisting you shortly. - Just click “I Still Need Help” in case none of the options apply to you. Thanks!
- Di
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@Etsy I cannot change my currency settings in the app. Also, why am I asking about this on twitter? Why is there no way to contact Etsy? Just childish help topics that don't help? I thought your thing was keeping this human? Very disappointed, it's like it's run by children.
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@Etsy @mikagmoney Oh you are still answering questions? But maybe not ones from certain kinds of people? #amIright
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@mikagmoney Hello,
We apologize for the inconvenience you're experiencing.
To assist you promptly, could you please provide us with your shop name or ticket number? This will help our support team investigate the issue and assist you as quickly as possible. Thank you.
- Ryi ♡
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Any chance you could answer some questions? It's just rude now. #etsy #etsycustomerservice #scumpany
ditzy pomeranian@ditzyfluff
@Etsy I cannot change my currency settings in the app. Also, why am I asking about this on twitter? Why is there no way to contact Etsy? Just childish help topics that don't help? I thought your thing was keeping this human? Very disappointed, it's like it's run by children.
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@Etsy @JulieMcNamara13 Why do you not run customer service through your own app? Doing this on twitter is just childish.
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@JulieMcNamara13 Hi there!
Don't worry, we're here to support you 🧡 To investigate this further, can I ask for your order number, please? This will allow us to look into the issue and work with you to resolve it as soon as possible. Thanks in advance!
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@Etsy just wanted to let you know that my last 2 orders were disappointing. I have tried to message the seller/write a review but not possible. I’ve never encountered a problem with previous orders from you but these sellers this time are not great!
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