B Sangha

@AmazonHelp and I am still waiting for my refund confirmation from two teams in amazon. id love to play hide and seek with you guys but I honestly dont have the fucking time

@djgabru We're unable to access accounts or orders via Twitter. Please reach out to us via phone or chat, using the information provided in the previous message. This will allow us to assist in this matter further. ^HJ

@amazon can someone who has the authority to check on a botched return contact me. I am tired of being harassed and I am one step away from closing my account and contacting my credit card provider for a refund

@AmazonHelp Not that is completely lies. If you'd like me to walk you through your job id be happy to. amzn.to/37QMVQw something like this is done to help the team lookup order and contact information . Please stop lying and do your job properly

@AmazonHelp ive already tried this for the past three weeks. I need a call from the right department to fix this please stop wasting my time I am so frustrated and tired from the process and of your support teams incompetence

@djgabru Our apologies for the frustration this has caused. For security reasons, we're unable to view your account details via Twitter. Please contact us here: amzn.to/NAContactUs, and a member of our team will look into this with you. We're here to help! ^NT

@AmazonHelp Or can you hire people who speak and understand English I am fucking done with amazon #fuckamazon #amazonisathief #scamartistamazonery Three weeks out of 6000$ and you have hired jokers in the phillipines who cant even pronounce PROOOOOJEKKKKTOOOOOOOOOUUURRRRRRRRRRRRRRR

@djgabru Thanks for submitting that information. We can confirm that we've received your information and a member of our team will reach out to you shortly! We appreciate your patience. ^NT

@AmazonHelp one week has been over. UPS has paid the claim to amazon. Can you and the team come up with one valid reason to not refund me. Please I really want to get to the bottom of your incompetence.

@AmazonHelp Done and submitted the form

@djgabru We understand your concerns. When you have a moment please provide us with some additional details here: amzn.to/37QMVQw. A member of our Social media team will look into this further with you. Let us know when the information has been submitted. ^MI

@AmazonHelp ive already tried doing that over 8 times these past few weeks. So please have someone contact me instead. I dont want to have my call shipped overseas with someone who doesnt have the ability to override the refund.

@djgabru We'd like another chance to see how we can help. Please reach us again by phone, and keep us posted: amzn.to/NAContactUs. ^DD

@AmazonHelp UPS has told me the investigation is done. I can't have a 6k block on my card for that long. Ive done my part. I am one step away from having my credit card provider step in an issue a credit but I dont want to go that route if this can be sorted sensibly its been two weeks

@djgabru When you spoke to us, did we tell you when the investigation would be complete? ^DD

@AmazonHelp The item was sent two weeks ago, after a few days ups scans stopped picking up the item and marked it as lost between scans. I have called amazon support multiple times and internal cases have been opened but they cannot refund for some odd reason.

@djgabru Thank you for letting us know! Would you be able to let us know when you sent back the return? We don't have access to the order, but we'd like to see how we can help. ^DD

@AmazonHelp amazon.com and the account and order were in the united states

@djgabru We'd like to see how we can help! Would you be able to let us know which Amazon site you had the order with (.com, .in, .co.uk, etc)? ^DD