Don Brown
2.5K posts

Don Brown
@donlinch
Brummie living in Abergele - Methodist Ministers husband - loved my dogs, proper fishing and my ebike!
Abergele, Wales Katılım Şubat 2009
247 Takip Edilen128 Takipçiler

@donlinch That's right, Don. It'll be added to your energy statement under 'EV Charging on Electroverse' 🐙
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@OctopusElectro @OctopusEnergy - used my Electroverse card twice this week which worked perfectly 👍 not used it before so what happens with the money I owe for charging?
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@OctopusEnergy @OctopusElectro So to clarify - it’s added to my monthly energy account?
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@donlinch Hey Don, I've just sent you a DM to help with this. 🐙
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@OctopusEnergy any issues with IOG ? Plugged in and just getting “preparing your juice” and no schedule - been plugged in for a while now and would normally get a schedule by now - Zappi saying “waiting for surplus”
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@donlinch We're very sorry you've been able to pick up this pack after it had passed its Best Before date. Please Dm us so we can help you further.
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@walkers_crisps surprised to find my new flavour multipack Masala Chicken crisps to be out of date before I had even bought them on the 21st February! Also surprised @Morrisons don’t check the dates of the products they have on their shelves !

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Well done @OctopusEnergy social media team for their help in sorting out my EV charging issues - excellent help and ongoing support and follow up ensuring my problem was resolved.
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@SarahMillican75 Perhaps have an emergency cake and then go straight to dinner 👍
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@donlinch Hey Don, please ignore any scammers replying to messages — we block and report them as quick as we can. It's always best for customers to only speak to us on our official account or by emailing/calling. 🐙⚡
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@LookingBack22 @OctopusEnergy I’ve looked at Eon and our cars was not suitable for the lowest priced tariff as they don’t support charger integration with our Zappi - with 2 EVs our off peak useage is only 20% so it’s worth doing the maths to confirm the benefit
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@allanrobbins @MartinSLewis I believe that Intelligent Octopus Go is increasing to 7.5p for new switchers soon
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@MartinSLewis Are these falling too even if fixed from the April policy changes?
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If you have an EV, a specialist tariff might work better for you... read more here: moneysavingexpert.com/utilities/ev-e… #MartinLewis
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@LookingBack22 @OctopusEnergy Also the rules for IOG are changing soon to have a max 6 hours for car charging at off peak in 24 hours
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@LookingBack22 @OctopusEnergy Yes - I think our rates are the dearest in the uk ! But I’m sure the IOG rates are changing for new switchers to IOG even for current Octopus customers - You really need to make sure you can switch a significant amount of your electric use to the off peak rate
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@LookingBack22 @OctopusEnergy I thought I read somewhere that IOG was increasing to 7.5p for new customers? Also do some research as not every car/charger is compatible with IOG
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@OctopusEnergy So if I accept this offer to fix GO now could I switch to IOG in April?
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@McHaggis69 @OctopusEnergy Report them and block them yourself - to be fair it’s not just @OctopusEnergy - most large companies are targeted !
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Jesus - do one tweet to @OctopusEnergy and get a bunch of scammers trying to get me to DM them who *very clearly* are not Octopus support.
🤡
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