DPAndroid

@tescomobile I don't believe you'll look into problem but I've left me details so we will see.

@dp_android Sorry to hear this, please open bit.ly/tmStatus and enter your location. If it shows that the engineers are aware of an issue, they'll be working to restore service ASAP. You can sometimes register for updates too. If there are no known issues, please let us know.

Really patchy internet access even when I'm not moving! Support people are of no help whatsoever. @tescomobile

A nanogram is not a millionth of a gram @JeremyVineOn5

@Cambswater "Contact us" on your app isn't working. Please can you fix it!

@chesterzoo I suggest the name "Jeff Beck" for the new arrival.

🐵 WORLD'S RAREST CHIMPANZEE BORN 🐵 Proud Mum ZeeZee safely delivered her tiny baby boy after an eight month pregnancy ❤️ 80% of Western chimpanzees have been wiped out in the wild, leaving them on the brink of extinction…

@ObserverUK I too would love to engage with Michael Lewis but he doesn't seem to realise that his staff just ignore customers and emails to his CEO address also go unanswered.

Interview Michael Lewis of E.ON: ‘Customers never felt the need to engage with energy – now they really do’ theguardian.com/business/2022/…

@eon_next I won my case with Ombudsman and although I received compensation they still haven't fixed the actual problem although they told the Ombudsman they had! Raised another complaint which they will probably ignore (again)

@DXdelivery this company is a joke. I was standing outside my house when I got the message that unable to deliver and calling card left. This was despite having failed delivery yesterday and giving directions and asking driver to call me! Driver has not been to my property!

@eon_next 25th February - email sent, no reply. 3rd March - email sent, no reply. 21st march - complaint raised, no reply. Today - DM sent, no reply. Is there anybody out there? Poor customer service as you aim to respond within 24 hours to email messages and 1 hour to tweets.

@bbcpress I've just been watching the one show with Harry Redknapp who said he was at a friend's house! Any comments with regard to covid rules?

@BBCTheOneShow where is Harry Redknapp? Did he just said he's at a friend's house?

@Cambswater Can you provide an update, the latest on your website is 2 hours old

@dp_android @dp_android Hi there. I think I've already replied to you on another thread. I'm really sorry, our phone lines have been so busy, we haven't been able to get to everyone's call. ^Christine

Over Christmas, we'll be operating different opening hours, but don't worry, our superheroes (like Joanne) will be here 24/7 for emergencies! Christmas and New Year opening hours 👉 cambridge-water.co.uk/news/our-chris… In the event of an emergency, please call 01223 706050 (24 hours).

@LATAM_UK This reply speaks volumes! #Unbelievable

@dp_android Hi, in order to check the status of the refund, please write us through DM. We'll be awaiting your response.

@LATAM_UK I finally got my refund but not from LATAM! After being messed around and believing I would get my money back from LATAM I went down the chargeback route. It took a while but it worked and the money was refunded to my credit card by the credit card company. I hate LATAM

@KLM_UK Chargeback claim to your credit card company is the way to go. Process takes a while but I got my money back that way. I don't trust KLM, I don't believe KLM, I won't fly KLM. The most disappointing thing is nobody cares, including EU. Some governments even support KLM

@KristoferHayes @KLM_UK 6 weeks then KLM has 45 days to dispute the claim (which they didn't)

@dp_android @KLM_UK How long did the charge back process take?

@KLM_UK KLM only offered me a travel voucher for a cancelled flight in contravention of EU law so I went down the chargeback route. Money refunded Tomy credit card. I will certainly avoid booking with KLM for future travel. It's disappointing that KLM won't do the right thing.

@CatScutt @anitakntweets @WhichUK @YHAOfficial Thanks for that. I had refund from easyJet within 2 weeks and now wondering whether LATAM will ever provide refund. Thanks again :)

@dp_android @anitakntweets @WhichUK @YHAOfficial It hasn’t arrived yet, and I had to do a two-step process (applied, they offered me voucher, I asked for cash) but they are supposed to be providing it - and the options they gave me were far better than other airlines, and their support actually answered...