LATAM United Kingdom

@tentasses Hola, te comentamos que ya te hemos respondido vía DM. Te invitamos a ir y echarle un vistazo para que puedas estar al tanto. Te esperamos por ese medio.

@tentasses Hola gracias por tu contacto ya te hemos respondido por privado. Quedamos atentos a cualquier cosa que necesites. ¡Estamos aquí para ayudarte!

@LATAM_UK Hola @LATAM_UK. La plataforma no me permite enviarles un Mensaje Directo (DM) porque me pide ser usuario Premium, ya que ustedes no me siguen. Por favor, envíenme ustedes el primer mensaje para abrir el chat o síganme para que pueda escribirles. ​El caso abierto es el Nº70241325.

@LATAM_ARG @LATAM_UK me vendió un vuelo con conexión IMPOSIBLE en Londres (PNR YXCWBG). Nos obligaron a sacar valijas, hacer migraciones y cambiar de terminal. Teniendo en cuenta que cierran su mostrador 90 min antes, nos dejaron solo 30 MINUTOS reales para todo. Hilo 🧵👇

@Johnnybumfluff Hello, we have sent you the information you requested via private message.

@LATAM_UK I just need an email of where I can send more information. Online create a case does not work.

@LATAM_UK How do I contact to make a complaint, the create a case online is not working. Had extremely poor service on a recent flight.

@DaSilva93684 Hi Isabella, thanks for reaching out to us. Please send us a DM with your reservation code, and we will help you as soon as possible. We look forward to hearing from you. twitter.com/messages/compo…

Hi @LATAM_UK I’ve been trying to add luggage to my booking for over a week across multiple devices—same error every time. The price has now gone up and I’m still unable to add. I’ve spent over an hour on the phone with no help and raised a case with no response. Help please

#AttentionPassengers: If you are traveling to or from London, we recommend you complete your online check-in via My Trips on latam.com before arriving at the airport.

@barroca Kind regards Leonardo, please be informed that we have sent you a private message to provide you with assistance. Looking forward to hearing from you, we'll stay tuned to your messages.

@LATAM_UK I can't send a message because I'm not verified in x

@LATAM_UK hello, I have a business class booking but cannot choose a seat, I'm concerned that some overbooking might put me on a random seat. Map is showing gray for every seat.

@SCavanna Hola Santiago, ¿Podrías, por favor, enviarme por mensaje directo tu código de reserva y detallar cuál es tu solicitud? Quedamos atentos para asistirte en lo que necesites,Saludos

¿Cada cuánto chequearan que nadie altere los QR?

@dinhaasc To ensure the privacy and security of your personal data, please send us a direct message (DM) so we can assist you in a secure environment. Please follow us and send us a DM to continue the conversation. Thank you for your understanding.

@LATAM_UK I already did it, but Latam did not answer it. It is an entirely useless service.

@LATAM_UK I phoned 4 times and been 5 hours on the phone just to make one simple flight change. Please help me urgently! This is outrageous.

@dinhaasc Unfortunately, we are unable to send you a DM. For this reason, we kindly advise you to contact us through any other of our social media profiles, and we will continue with your request.

I couldn't find any Latam UK pages on the sites you mentioned. I've tried contacting Latam but only Latam UK can resolve the issue. It's CRAZY what you put your customers through! Does that mean you can't send me a DM? That just shows how much you really care about solving your customers' problems! CRAZY

@dinhaasc If you are unable to send us a DM, you can reach us via DM through Facebook or Instagram, and we will be more than glad to assit you further.

@LATAM_UK ????????????????????????

@dinhaasc Hi, we hope you are doing well. In order for us to better serve you, please provide us with the LATAM reservation code or ticket number, and the passenger's full name via DM. We look forward to your response and are here to help in any way we can.

@LATAM_UK @DanielaV_CL PLEASE ASSIST. I AM FURIOUS! The blasted website won't let me exchange my ticket even though I have a full fare. When I called, they had the nerve to demand an extra fare I shouldn't have to pay. I've already shelled out extra for this right? Do NOT buy from this company!

@CaptainOx Hi, we hope you are doing well. Please provide us with the LATAM reservation code (6 letters) or ticket number (13 digits) and the passenger's full name via DM, in order to check this further. We will be waiting for your response.

@LATAM_UK seat maps are failing to load and keep saying to retry. Therefore I'm unable to change the seats I've been randomly allocated for flights tomorrow. Can you advise please as I'd like to change them.

@_pan_y_rosas_ Hola, te hemos enviado un mensaje al DM con el fin brindarte una asistencia más personalizada, por políticas de privacidad te pedimos borrar el mensaje que contiene el código de la reserva de manera pública, quedamos atentos.

Otra vez LATAM @LATAMAirlines @LATAM_PER @LATAM_UK ofreciendo un servicio nefasto y con canales absolutamente inútiles de ayuda al consumidor. No asumen responsabilidad por nada. Me acaba de pasar esto:

@Stephen12727730 Dear Stephen, you can request the meal directly with us, but, to do so, we have to verify the availability since the flight is gonna be soon, in order to proceed correctly, could you please share with us via DM or INBOX the details of your booking, we stay tuned.

@calarcao This information is validated only by the airport. We can only check if the passenger boarded the flight or not. We could also check the airport staff comments on the reservation, but we would need the reservation data via DM.

@LATAM_UK I’ve tried. We can’t get any information. Could you please just check if people from the flight LA8085 that was rescheduled last minute, if they were taken to a hotel?

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