Drew Potter

Happy Creativity and Wellbeing Week! Our Creative Health takeover of the @BigIssue is LIVE and on sale today!! @davidshrigley

@chilternrailway this is a joke. My train 08.22am from SKM was cancelled on 15/04, and then the 08.51am terminated at Amersham with no further services. I had to pay oyster from Amersham into LDN, and this journey took significantly longer than 60+ mins so I’m due a full refund!

@LidlGB I bought these raspberries yesterday and they are already mouldy! 🤢

Join our team! 🪄 We’re seeking a creative Occupational Therapist to join our team delivering the Breathe Magic Intensive Therapy Programme. - 8-month freelance contract - £30 per hour - Blended working Details & job pack: bit.ly/4s8egGQK Apply by 12pm, 20 April.

It feels incredible to share the findings of my first ever service evaluation, working alongside @annafreuduk’s CORC team, to research and evaluate the findings of our Breathe Magic for Mental Health programme. Check it out below! 👇🏼

@WycheBa @jnicolem In the video she states that she called the police on the woman who was making the accusations too.

@jnicolem First, where are the damages to the woman’s car? Second, go ahead and call the police in front of her. Why do people just yammer on and on with the threat to call. Just do it.

You leave work after 8 hours and Karen is there claiming you ran into her car. She's called the police and has stopped speaking English. Your vehicle hasn't moved and there are cameras to prove it. You might wait for the police arrive. Do you wait and press charges or just leave?

@chilternrailway the wifi doesn’t work at SKM station - no pop up to allow you to connect. Please can this be fixed. I tried all troubleshooting on my device. Thank you.

@UberUKI_Support I DM’d you this info and you kept sending me a reply on 5th Jan with links that didn’t work. That’s a bit embarrassing… are you going to help in different way?

@drewrpotter We're ready to look into this, Drew. Please DM us more details about your issue/enquiry along with the email address and mobile number linked to your account so that we can assist.

@UberUKI_Support I have been trying to resolve an account issue with you since 21 Dec. I am now being ignore and would like an email to raise a formal complaint to. After 14 days if I do not receive a reply I will be taking you to trading standards.

@UberEats @businessmansea I’ve been trying to contact you via in-app support and have been ignored since 21st Dec. If no one replies tomorrow I will be sending a letter and taking you to trading standards.

Hello there, Thank you for reaching out to us. We understand your concern and the inconvenience this may have caused to you. We've escalated your issue to our specialised team. Kindly note that we've sent you a message via in-app support. You can view this message in-app through the 'Help' section or within your inbox. Please respond there directly so that we can assist further.

Love being ignored by @UberEats as they fail to fix an issue with my account since 21st Dec. No reply by EOP I will be taking this to trading standards for online fraud and withholding my money without consent. @Uber

@CamManArt1 @chilternrailway Such a good point - so frustrating they don’t provide an alternative??

@chilternrailway Will some services at Aylesbury to London be diverted non stop via Wycombe?

We apologise that due to a problem with line-side equipment at Amersham the line between Amersham and London is blocked.

@UberUKI_Support @Uber_Support @ubereats_uk @UberEats being unhelpful as per usual, with no explanation on how to rectify this breach! All I do is order food 🤣

@UberUKI_Support @Uber @ubereats_uk @itvMLshow uber eats now sending me links that don’t even work what a joke 🥲

@Uber @Uber_Support @ubereats_uk this is an absolute joke, I’ve been unable to place any orders since 21 Dec and you keep sending me auto bot replies that have nothing to do with my issues?!!!! You can £33 of my money that I cannot use!!! @itvMLshow

@Uber_Support This hasn’t worked and can no longer find my messages on the in-app support. I can’t place any orders despite using multiple different cards. I’ve deleted the app and ordering from the UK, reinstalled and using uber eats app.

Hi Drew, thank you for reaching out and clarifying the situation. We are truly sorry for the frustration caused by the repetitive and incorrect responses you've received so far. We understand that waiting for a resolution can be frustrating, and we appreciate your patience. To ensure this is handled correctly, we have escalated your case to our specialized team, specifically noting that this is a payment error unrelated to your gift card. Our team is currently investigating the matter. As soon as we have an update, they will contact you through in-app support. You can view their message by navigating to the "Help" section or checking your Inbox within the app. Please respond there directly so we can prioritize your request and resolve this for you. We appreciate your continued patience and cooperation.

@Uber_Support @UberEats have taken over 1 week so far ignoring my ordering issue and keep sending me replies about a gift card, which is not an issue. Absolutely terrible service! I have a £30 gift card loaded which I can’t use, but also can’t order using a bank card!!

@Uber_Support I’ve had to order on my other account and now I’m losing my uber one benefits every time, are you going to refund me on this?

@Uber_Support How much longer will this take?

@Uber_Support Your team are absolutely USELESS. Not reading my messages properly and just giving me a bog standard reply about gift cards?! NOT THE ISSUE HERE.

We are sorry to hear you’re having trouble placing an order, Drew. We definitely want to look into this for you right away. Please send us a DM with the phone number and email address linked to your account. Once we have those details, we can investigate the issue and get you back to ordering. We'll wait for your reply.

@UberEats why can’t I order? This has been going on for days and no one seems to be able to help??!!!!!