Dunkin'

@hyunebuns We’re sorry to hear this! Please send us a DM with the details, so we can assist. -DNKN Care

I HAVE THE SCARS TO PROVE IT YOU GUYS EITHER SUCK REAL BAD OR ARE TOO GOOD AT MAKING HOT COFFEE @dunkindonuts

this happened to me at dunkin last year a hot coffee was spilled on my legs and i ended up in the burn unit with third degree burns on my legs that took forever to heal #IGETHER

Hi there! You can find our merchandise, including mugs, clothing, and accessories, at your local Dunkin' restaurant. At various times throughout the year, we also offer our Dunkin’ pop-up shop that offers select, limited edition merchandise that is available while supplies last. To check the availability of these products, please visit dunkingear.com. - DNKN Care

@dunkindonuts where can I find a Dunkin’ that has the buckets?!? I am in desperate needdddd for one!

@JG72888 Hi J! Please PM/DM us your Rewards email and a screenshot of any error message you’re receiving so we can look into this for you. Thanks! -DNKN Care

@dunkindonuts What is going on with your app / website. I cannot add a gift card to my account no matter if I try to add it on the website or app. Are you aware there is an issue?

@vciotech We’re sorry to hear this! Please send us a DM with the details, so we can assist. -DNKN Care

@dunkindonuts what is the best way to get customer service. Horrible experience at one of your locations at Myrtle beach

@DiamondTrioEnt Thank you for contacting Dunkin'®. To better assist you, we would like to get some additional information. Our Guest Support team can be reached at 800-859-5339, Monday to Friday, 7am to 7pm EST. We look forward to hearing from you. - DNKN CAre

@dunkindonuts I’m trying to understand why for the first time ever I wasn’t able to have a Midnight with my meal. You’re employee said the meals don’t include the midnight but there is no up charge for midnight so please help me make sense of it🤷🏾‍♂️

@fancyydream Thank you for contacting Dunkin'®. To better assist you, we would like to get some additional information. Our Guest Support team can be reached at 800-859-5339, Monday to Friday, 7am to 7pm EST. We look forward to hearing from you. - DNKN Care

I don’t drink I don’t smoke, I really like coffee, somebody laced my coffee at @dunkindonuts my whole experience on coffee is shattered, who does 24 hour coffee besides @Starbucks ,I need good drinks for my natural high wtf.

@josephalex01122 Thank you for contacting Dunkin'®. To better assist you, we would like to get some additional information. Our Guest Support team can be reached at 800-859-5339, Monday to Friday, 7am to 7pm EST. We look forward to hearing from you. -DNKN Care

Now I’m being sexual harassed by the one they did get to come into work what is this? @dunkindonuts I’m tired of it! Tired of it! No one will talk to me about it

@josephalex01122 Thank you for contacting Dunkin'®. To better assist you, we would like to get some additional information. Our Guest Support team can be reached at 800-859-5339, Monday to Friday, 7am to 7pm EST. We look forward to hearing from you. -DNKN Care

Somthing needs to be done about this please 🙏 I don’t make any money offf my social media at all. What so ever!!!!!! @dunkindonuts No one should go to work and be having Panic attacks a hour into there shift

@Stings_Records Thank you for contacting Dunkin'®. To better assist you, we would like to get some additional information. Our Guest Support team can be reached at 800-859-5339, Monday to Friday, 7am to 7pm EST. We look forward to hearing from you. -DNKN Care

@tybuck3ts_26 @dunkindonuts Like…. Why would I answer those questions on the timeline like that

There was a giant hair cooked into my French Crueler….. Count your days @dunkindonuts

The issue you have contacted us about is an employment matter. Since most of our restaurants are independently owned and operated, the franchisee is your sole employer. As the franchisor, we are not involved in a franchisee's employment matters (including hiring, firing, promoting, scheduling, wage and benefits, and other employment practices) in any way. We recommend that you contact your employer directly. -DNKN Care

They are scaring the fuck out of me. I need this job @dunkindonuts

@randyshreds Oh no! We are sorry to hear this. Please DM us so we can learn more and assist. Thanks! -DNKN Care

Ugh! I just tasted it and it's awful. Insanely strong. She didn't let the pot finish brewing. Doesn't @dunkindonuts train their employees? People serving coffee should ABSOLUTELY be educated about why you never pour coffee from a partially brewed pot. 🤦‍♂️ #neveragain

@dunkindonuts 4 East St. New Milford, CT. Worst location ever. Constant disappointment. I don't even car it's near my house. From now on I'm driving to a location further away. Naturally, this is the only one open past 9pm. 🤦‍♂️

@wingsofnekkers We’re sorry to hear this! Please send us a DM with the details, so we can assist. -DNKN Care

@dunkindonuts when you gonna message me?? It’s been a day I have an urgent matter!

@CDeRubeis10 We’re sorry to hear this! Please send us a DM with the details, so we can assist. -DNKN Care

@dunkindonuts making me pay $6 for 3 sips of coffee and a cup of ice should be criminal. Charging Starbucks prices for a cup of ice and a side of coffee. Ridiculous because I needed this coffee to get through work tonight…

@CroatianInNY Hi. We are so sorry to hear this. Can you please message us so we can get more information? Thanks! -DNKN Care

@dunkindonuts Since when did you start serving your donuts with mold. Is that a new variety?

@dobbysleftoe So sorry to hear this. Please DM us so we can assist! Thanks! -DNKN Care

Why can I not call or comment on @dunkindonuts page 😭 yall fucked up my order and I need a refund

@OgreCheeks Please DM us so we can assist! Thanks! -DNKN Care

@dunkindonuts how can I contact customer service?

@Jose_Bueno Oh no! Sorry to hear this! Please DM us so we can make this right! -DNKN Care

@dunkindonuts How do I get a refund for a fouled up mobile order? Your chatbot won’t talk, your phone line won’t answer, and a “contact us” form is BEHIND a login screen. This is ridiculous.

@AshleyLynn103 Oh no! Sorry to hear this! Please DM/PM us so we can make this right! -DNKN Care

@dunkindonuts I just took a sip of my coffee this morning and got a huge chunk of what is maybe creamer?! Yuck! 🤢

@SD1923 Oh no! Sorry to hear this! Please DM us so we can make this right! -DNKN Care

@dunkindonuts Thanks for wasting $6 to go right in the trash. I really don’t understand how employees do not read order slips.