Dunkin'

@alxxci Oh no! Sorry to hear this! Please DM us so we can make this right!

@dunkindonuts refund me, my 2 dunkin deals were not ready for 20 minutes and I had to leave for work

@Freeaiming Oh no! Sorry to hear this! Please DM us so we can make this right! -DNKN Care

@dunkindonuts how you allow people to place mobile orders when your closed and your office is closed

@cutieebun We’re sorry to hear this! Please send us a DM with the details, so we can assist. -DNKN Care

@dunkindonuts employees greater NYC area please stop putting the donuts upside down in the bag. Just got a Boston cream and all the frosting peeled off 😩🍩

@Todd_Sykon So sorry to hear this. Please DM us so we can assist! Thanks! -DNKN Care

@6days1week @dunkindonuts We just wanted a couple of ice cubes in the hot chocolate.

@dunkindonuts you have to be kidding, I ask for a couple of ice cubes for my kids hot chocolate and you all tell me there is a charge for ice? Are food costs that out of control?

@TA6463778569915 We’re sorry to hear this! Please send us a DM with the details, so we can assist. -DNKN Care

@dunkindonuts do you not get 3x points on refreshers that come in the bucket? Got the bucket this morning with the cherry lime Ricky refresher and never got triple the points?

@Old_butterwrist We’re sorry to hear this! Please send us a DM with the details, so we can assist. -DNKN Care

@dunkindonuts coffee is hittin like always but why does my breakfast sandwich taste like bleach 😂

@MQueensGirl So sorry to hear this. Please DM us so we can assist! Thanks! -DNKN Care

@dunkindonuts why is the location at 13320 Rockaway Blvd. SO SLOW. Been in the drive thru for 20 minutes waiting for my mobile pick up. Every day this line is miserable.

@helana_d Oh no! Sorry to hear this! Please DM us so we can make this right! -DNKN Care

Went to @dunkindonuts and was absolutely disappointed. Not by the wait time but how the workers treated us while waiting. I’ve never had to walk out without my iced coffee

@GanjaWeasel1969 We’re sorry to hear this! Please send us a DM with the details, so we can assist. -DNKN Care

Started my day off with a lovely half iced coffee, half iced tea combination from @dunkindonuts … when I ordered an iced tea. Literally the worst thing I’ve ever had in my life. I get it…it’s busy…but dear god…

@gilb1700 We’re sorry to hear this! Please send us a DM with the details, so we can assist. -DNKN Care

Just stood in @dunkindonuts in Bath ME for 10 min, no one would take an order at the cash register. At this point they should just shudder the register and go online ordering only. I walked out NEVER to return again. My time is worth more than a bagel and some bacon

@chels_adele So sorry to hear this. Please DM us so we can assist! Thanks! -DNKN Care

@dunkindonuts is refusing to answer calls and won’t return customers emails. I think the @bbb_us needs to step in immediately!!!! #BetterBusinessBureau #startwithtrust #consumerprtotection

@swagunicorn420_ So sorry to hear this. Please DM us so we can assist! Thanks! -DNKN Care

@dunkindonuts hey so like im tired of wasting my money on these nasty drinks, can u teach your employees how to make drinks correctly???? my order is so simple and they somehow still make it taste like cigarette water.

@ejg1229 Oh no! Sorry to hear this! Please DM/PM us so we can make this right! -DNKN Care

@dunkindonuts it’s been 2 weeks since I reached out to customer service regarding a refund for an online order that could not be fulfilled. I still haven’t heard back from anyone. Can you help?

@LolmarieTt Oh no! Sorry to hear this! Please DM/PM us so we can make this right! -DNKN Care

@dunkindonuts I used the promo code and it says I got a free coffee , I got to my rewards and there’s no free coffee reward… where’s my free coffee??? #dunkin #freecoffee #dobetter

@Mrsnichsmith Oh no! We are sorry to hear this. Please DM us so we can learn more and assist. Thanks! -DNKN Care

@dunkindonuts I guess it’s hard for your employees to read … second wrong order this week and it’s only monday..

@JJervah Hi. We are sorry to hear this. Can you please message us so we can get more information? Thanks! -DNKN Care

@dunkindonuts what is happening at your RDU Airport location? This morning at 8am, a sign saying “No Food”, I paid for my coffee with cash and was told there was “..no coins for change” and the counter person giving me my coffee had an attitude whoa boy!

@NBL2026 So sorry to hear this. Please DM us so we can assist! Thanks! -DNKN Care

@DevDow97 So sorry to hear this. Please DM us so we can assist! Thanks! -DNKN Care

Thanks @charlidamelio for forever ruining my cold brew coffee. @dunkindonuts messes up all the time putting cinnamon on top when I definitely did not say cinnamon. Do I need to specifically request now cinnamon next time?

@Olukunle_S We’re sorry to hear this! Please send us a DM with the details, so we can assist. -DNKN Care

Waited 30mins, paid extra $16 for a $10.44 milk shake, only for me to get the most watery oroes milkshake ever. 🫵🏽 @dunkindonuts - I am a changed man, else I know what I will have typed

@citizenstupid Oh no! Sorry to hear this! Please DM us so we can make this right! -DNKN Care

@dunkindonuts hey Dunkin. I got a coffee from your location at 302 US Hwy 202 Flemington NJ. Top came off when I picked up the cup. Coffee on my hand and car console. Called the store who didn’t pick up before multiple tries. Talked to a person name Engel