NLC

@TfL the scheduled G1 bus drove past at the scheduled time with “not in service” on. Why was this out of service with no advice on your website?

@EastMidRailway is the air con broken on the 19.05 service from L St Panc to Sheffield? Or in certain carriages? It is too hot.

@TfL @TfL Springfield: tfl.gov.uk/bus/timetable/… Mandrake: tfl.gov.uk/bus/timetable/… Beechcroft: tfl.gov.uk/bus/timetable/…

@TfL All directions from the Springfield University Hospital stop - actually the other stops along this route towards Balham/Streatham are also not showing for me

@TfL hi, please can the timetable information for bus route 315 be out on the website. It’s been “temporarily unavailable” ever since it extended the route last year.

@TfL hi can you provide a map of the diversion route so I can see what other buses I can take as part of the connecting route? tfl.gov.uk/bus/status/?in… this only says it skips certain stops but doesn’t say where it goes

@SpotifyCares @SpotifyUK What’s the support option I should select? There’s only premium for subscription issues

@dustingknuckles @SpotifyUK Got it! I totally understand now. We would love to help you regarding this concern. Since we need to ask some personal details, kindly click this link bit.ly/4alYroN  for our live chat team to check and review the account, they will be the one to fix this concern.

@SpotifyUK why am I getting LOADS of ads (between and during podcasts and literally after one song) on Spotify basic? I want a refund!

@MartinSLewis @OctopusEnergy Nothing on standing charges? @octopusenergy might give lowest rates, but increasing standing charges? Make it make sense.

Delighted to read this press release from @OctopusEnergy that it will be passing on the full Budget energy cuts to all customers including those on fixes, by an (all other things remaining equal) price reduction for all on 1 April. This is exactly what I've been calling for, lobbying govt for (and Octopus boss Greg and I have chatted about) and I this first move by Octopus leads all other firms to come out and follow suit. If not there will be a huge lack of transparency (eg firms could launch a fix in jan and say we've factored in the April cuts, but there's no way to tell). Here's its release. ------------------ Octopus Energy to pass Autumn Budget savings straight to customers – automatically -All variable and fixed tariffs will be reduced from 1st April to reflect policy changes - Customers don’t have to do anything – changes will automatically be applied - Octopus urges other suppliers to follow suit to help ease rising energy costs London, 12th December 2025 – Octopus Energy today confirmed it will pass on the changes from the Autumn Budget 2025 to customers, cutting energy bills from 1st April 2026. Octopus is the first major energy supplier to guarantee these reductions will be applied automatically across all existing and new fixed and variable tariffs – customers don’t need to lift a finger. The Autumn Budget policy cuts will remove certain costs from energy bills from April 1st, reducing a typical yearly bill by around £134, relative to what they would otherwise be. Octopus is calling on other energy suppliers to do the same and ensure that customers benefit transparently. The move is part of the company’s ongoing commitment to making energy simpler, fairer, and more affordable. Greg Jackson, CEO and Founder of Octopus Energy, said: “Octopus has long called for cuts in policy costs to help bring bills down, so we are delighted to see the government taking action. “These changes will bring a welcome relief to customers, and we’ll pass them through on all of our tariffs as soon as they kick in, so no one misses out. “Octopus customers can rest easy – we’ll do it all automatically. We hope other suppliers will follow our lead so everyone can benefit.”

@SpotifyCares @SpotifyUK You’re misunderstanding. I’m getting ads between songs, and Spotify ads (not podcast ads) during podcasts. As a previous premium subscriber, I know what ad free listening sound sound like. Basic is not doing this, and yet you’re still charging?

Thanks For the update. We understand that sometimes it can be frustrating to listen to ads when you're trying to enjoy your favorite podcast. However, it's important to remember that these ads are crucial for the content creators to continue producing the podcasts that you love. Without the support of sponsors and advertisers, many of these channels may not exist. We provide this option to podcast creators as an extra way to help them monetize and live off of their content.

@SpotifyCares @SpotifyUK I moved to it 22 Nov so it hasn’t expired.

@dustingknuckles @SpotifyUK Hi there! Thanks for reaching out. We apologize for the inconvenience. Have you check your account if your Basic plan plan is active or already expired?

@OctopusEnergy @g__j @MartinSLewis Would love to know why standing charges constantly going up? If Octopus are fair, why don’t they go against the grain?

Brits will keep paying far too much for energy until the govt addresses the massive inefficiency and waste in the energy system. @g__j on @MartinSLewis #MartinLewis

@thameswater Thanks, but can you add SW17 to the webpage?

@dustingknuckles Hello, I'm sorry you're having issues. We're currently experiencing an problem at our Hampton water treatment works, but are working hard to restore supply ASAP. Unfortunately, I don't have an ETA, but you can find the latest updates on our website - Josh

@thameswater hi can you acknowledge my tweet about extremely low pressure in SW17? The website needs updating. When will water pressure being restored?

@thameswater @supercarrambler Same thing in SW17. Please could you update the website to reflect the increasing impact on all areas? It hasn’t been updated since 18.30

@supercarrambler Hello, I'm sorry to hear this. We're aware of an issue in your area tonight, and you can find out more by clicking the link below – Chris thameswater.co.uk/network-latest…

@thameswater we have very low water pressure on our road, Magdalen Road SW18, how do you actually report this on your website as I’m going around in circles - thanks

@thameswater hi, is there an issue in SW17 0? experiencing very low water pressure

@cineworld is Leicester Square closed this Sunday 16th? There aren’t any showings!

@marksandspencer hello there, I have the digital receipt for a set of suitcases I purchased but one of them has recently broken. I think they came with a 10 year warranty, is there a way to find out whether the damage is covered? Thank you!

@TfL The human answer is: there is no alternative route???

@dustingknuckles A human answer would be to avoid both lines at moment. Please use an alternative route to your destination. ^PS

@TfL are the Piccadilly and Elizabeth lines to Heathrow definitely not running right now as of 09.00? Is the only clear route via Paddington (Heathrow express)?

@TfL So is the only route the Heathrow express via Paddington?