Parking Services

@walshi01 @EalingCouncil @EalingCustSer Hello. I can see that an Officer returned the call the same day 04/11/2024 the 3 working days is to cover busy periods. We aim to call-back the same day.

@EalingCouncil @ealingparking @EalingCustSer So I have called your ‘hotline’ and it has informed me that I can get a call back in 3 days. I think with the tickets to be given - I will see you in court as this is unacceptable and a disgraceful way to treat elderly people

@EalingCouncil @ealingparking My mother has received an email to RENEW her parking permit in a CPZ. She has logged into her account and the account says she does not have any permits - Ironic! But you wish you charge her an additional £60 for ADDING a vehicle which IS NOT NEW!

@walshi01 @EalingCouncil Hello. I am sorry to read what you have said. Our records show that your mother was logging in the incorrect permit account which is the reason for the add veh charge. I can see the permit has now been renewed.

@bobby_owl @EalingCouncil @EalingCustSer Dear Paul Hickling, I am sorry to read what you have said below. Please can you send a direct message to allow us to look into your query.

@EalingCouncil @EalingCustSer Still no response, 3 days later. This is what I’m talking about… there’s no way to speak to anyone.

@EalingCouncil How do I speak to someone if I have an urgent enquiry please? I’ve had no response to the email I sent you 2 weeks ago, your phone line just leads to a recorded message, there’s no one available at your office and no one at your service desk in the library.

@bobby_owl @EalingCouncil Dear Paul Hickling, May I apologise for the delay in responding to you, I am sorry to read what you have said below. Please can you send us a direct message to allow me to look into your query.

@CitizenUddin Please report illegally parked vehicles via the Love Clean Streets app or via the phone. The phone number is 0208 825 6677 option 1 and outside of office hours 0208 825 5000. On receipt of the details a CEO will be dispatched to the location and enforce as necessary.

But what about Northfield Road W13? According to this Government document, everyone of these cars should receive a PCN for parking on the pavement. So why aren't they? @ealingparking care to comment?

@CitizenUddin I appreciate what you have said in terms of how inconvenient and potentially dangerous parking in the manner described can be.

@CitizenUddin @cowphilosopher @deirdrecostigan @EalingCouncil @Das_Pig @BetterEaling Reports of this nature can be made via the Love Clean Streets app/via the phone. The telephone number is 0208 825 6677 option 1 and outside of office hours 0208 825 5000. Please note that the first number provided is an answer machine service. A CEO will be sent to the location

The Lounge Bar 142 West Ealing. FRIDAY 4.30pm Why on earth would my wife, and for that matter any cyclists feel unsafe passing this location? I can't see anything wrong. Can you? @ealingparking @cowphilosopher @deirdrecostigan @EalingCouncil @Das_Pig @BetterEaling

@CitizenUddin @cowphilosopher @deirdrecostigan @EalingCouncil @Das_Pig @BetterEaling Dear Resident, I am sorry to read what you have said I have forwarded your video/photos to our enforcement team.

@uhh_jane @EalingCustSer @EalingCouncil I am sorry to read what you have said regarding the parking issues on Leeland Terrace and Westfield Road W13. I have requested for our Enforcement team to ensure regular patrols are carried out during the restriction hours.

@Pedalperspectiv @EalingCouncil @GoSouthall @MPSSouthallBdwy @MPSNorwoodGreen @EalingCustSer Good Evening. I am sorry to read what you have said. I have passed the issue to our enforcement contractors to visit the location.

@EalingCouncil @GoSouthall @MPSSouthallBdwy @MPSNorwoodGreen @EalingCustSer @ealingparking Hi this is on Merrick Road Southall, outside this vehicle repair shop, UB2 4AU maps.app.goo.gl/QCTfTTaHygwCMd…

Almost a week later and this car is still parked in the same place. @EalingCouncil pretend to care about active travel but the truth is they couldn’t care less. Imagine if this car was blocking the road. It would have been removed within hours.

@EalingCustSer @Benita_Lou Hello Benita. I am sorry to read what you have said. I have passed the issue to our Enforcement Manager to investigate the issue described.

@EalingCustSer I pay for a permit to park at work but I now can never find a space because of the 50 plus bikes that are parked there that don't move? Your website states they park for free! I've paid for a permit and I can't even park anywhere near my work??

@EalingCustSer @BarryManalog @EalingCouncil Hello. Please check your direct messages. We have sent you a response.

@EalingCustSer Is there anybody that can please help me find a human that can rectify an error with PCN issued 4 times with same time stamp. It can be easily rectfied if someone can intervene or can put me in contact with a human.

@whyteshome @_petermason Reports of this nature can be made via the Love Clean Streets app or via the phone. The phone number is 0208 825 6677 option 1 and outside of office hours 0208 825 5000. On receipt of the details a CEO will be dispatched to the location and he/she will enforce as necessary.

More illegal & ridiculous parking around Boston Road #Ealing. When will you enforce @_petermason @ealingparking?

@whyteshome @_petermason Afternoon. I acknowledge how inconvenient and potentially dangerous parking in this manner can be. I have forwarded your tweet to our Operations Manager to ensure regular enforcement is taking place at this location.

@VisitSouthall @EalingLabour If you observe a vehicle parked illegally, please contact our urgent enforcement team.The phone number is 0208 825 6677 – option 1 and outside of office hours, 0208 825 5000. On receipt of the details a CEO will be dispatched to the location & he/she will enforce as necessary.

Parking on pavements on #SouthallBroadway especially big/expensive cars Regular occurrence ANYTIME = lack of Enforcement in #Southall @Ealingparking @EalingLabour #PavementParking #illegalparking #obstruction #ASB

@VisitSouthall @EalingLabour Afternoon. We are aware of the issues that you have raised. I can confirm that Civil Enforcement Officers do regularly patrol in the area with The Broadway, Southall being one of the locations within the Borough where the most Penalties are issued each month.

@PinP3103 Please try to send now.

@ealingparking Sorry but it’s not letting me send a direct message. Is there any chance you could send me on me so I can reply on it?

@ealingparking could you please advise why a Charge Certificate has been issued when no original PCN was received. I have been trying to get some answers but all systems are automated and this is causing me a lot of stress as it’s asking for £195. There is an admin error here!

@PinP3103 Please can you send us a direct message with your name, PCN number and the VRM for the vehicle.

@ealingparking @ealingparking please urgently advise clearly as it seems I have until tomorrow to pay £195 (unfairly as no PCN sent) before next steps as it’s a bank holiday so I’m sure if you receive money on Tuesday you’ll claim it’s late but I am owed £130 back, but will it come back??

@PinP3103 Penalty charge notices do not result in a CCJ.

@ealingparking @ealingparking According to this I go to next stage to say I didn’t receive the PCN but do you understand that it then sits as a debt against my name for the next 3 years?? I want to pay £65 but can’t thats your fault. Do I pay the £195 & dispute or you take my money & that’s it?

@Saztmc @prj45 @EalingCustSer @EalingCouncil This is not allowed as I stated previously. As the vehicle has to be in situ. Please contact our urgent enforcement team. The phone number is 0208 825 6677 option 1 and outside of office hours, 0208 825 5000. On receipt of the details a CEO will be dispatched to the location.