Paul Hickling

@Free_PACAzur Puis-je vous envoyer un message privé concernant un problème avec notre fibre qui dure depuis juillet s'il vous plaît ?

@RedbubbleHelp Hello. Is someone able to reply to the DM I sent you yesterday please? It's quite urgent as it involves a birthday gift. Thanks.

@bobby_owl Hi there, we're sorry to hear that. Please don't hesitate to DM us with more details! Thank you!

Hi @RedbubbleHelp I have an issue placing an order, please can I DM you? Thanks.

@HMRCcustomers 12 May

@bobby_owl Hi Paul, what is the status of the repayment when you check you current self assessment statement? Amandine

@HMRCcustomers Hello. I’ve been waiting for my self assessment overpayment rebate since I submitted my return over 2 months ago. Can you tell me where it is please?

@HMRCcustomers Pending. Like it has been for over two months.

@HMRCcustomers Yes that just means I need to spend another half hour on hold, when it’s the HMRC service which automatically cut me off. Your web chat can’t give me the answer I’m after.

@bobby_owl I'm sorry for the inconvenience this has caused. Our helpline is open until 6pm, or alternatively, you can use our webchat service to get in touch: tax.service.gov.uk/ask-hmrc/chat/… Thanks, Martin

@HMRCcustomers Hi, I just spent 30 minutes on hold to you. When I finally spoke to someone they said they would look into my issue and put me on hold again, and after a few minutes more your recorded message said ‘goodbye’ and hung up. Can someone call me back asap please?

@HMRCcustomers It was a query about Self Assessment.

@bobby_owl Hi Paul, I'm sorry to hear about your experience when you called. Unfortunately, we're unable to arrange a call back from here. Could you let me know which department you were speaking to an adviser from? Thanks, Martin

@CommunityFibre What’s the latest update on your outage in W7 please? We’ve had no internet for 3 hours now.

@AmazonUK, as you can see in the email you sent me on 7/12, you promised (in writing) to refund the delivery fees for my order if I went ahead and placed it. I rang you today but was told you will not honour your promise. Please can you tell me how this be sorted asap. Thanks.

@EalingCouncil @EalingCustSer Still no response, 3 days later. This is what I’m talking about… there’s no way to speak to anyone.

@bobby_owl Thanks for your enquiry. Copying in @ealingcustser for a response.

@EalingCouncil How do I speak to someone if I have an urgent enquiry please? I’ve had no response to the email I sent you 2 weeks ago, your phone line just leads to a recorded message, there’s no one available at your office and no one at your service desk in the library.

Thanks @EalingCouncil but still no response from @ealingcustser

@bookingcom Hi, I’ve been trying to list a property with you since November but you still haven’t set it live. Could I speak to someone on the phone about it please? The emails I’ve been sending via your website have got me nowhere. Thanks.

@British_Airways I'm urgently trying to reach your customer services. Your phone number isn't working and your Live Chat on X has left me hanging after asking me for my booking details. Can someone contact me ASAP please?

@freebox Could I DM with you please? Our Free fibre connection has gone down.

@FedExHelp @FedExHelpEU Anyone there @FedExHelpEU ?

@bobby_owl Hello, this is Giovanni. I am very sorry to hear about this delivery issue. You have reached U.S. domestic customer service. For assistance in the U.k., please tag @FedExHelpEU. Thank you.

@uk_fedex Arrived home to find the printer I’d ordered left by you outside my house in the rain, completely soaked. From the packaging it was obviously a printer. Idiotic. Are you going to take responsibility for the warranty?

@FedExHelp @FedExHelpEU Forwarding this on to @FedExHelpEU