Emily Dunstan

@IBEROSTAR Hello. Are you able to advise the restaurant opening times for meals at iberostar waves royal Andalus please? During May. Many thanks

@BootsUK @BootsUK

@BootsUK Hi, I have tried to DM having clicked on the link provided but am getting this error:

@BootsUK I have just tried to place an order and had the notification 'order 790075324 has failed one or more of our internal validation checks' please can you advise what the issue is?

@CadburyUK from a normal box of roses… my strawberry creme appears to be missing the strawberry creme 😢

@Halfords_uk do you have issues with online payment tonight? Trying to place an order but every method I try won’t work (PayPal, credit & debit cards)

@UPPAbaby hi, we’re incredibly lucky to have been gifted an almost new uppababy Cruz (2015 version) but need to buy a new car seat. Are u able to advise car seats available in uk that are compatible please? I keep finding US based info only 🙈

@SHEIN_Official can you confirm your uk returns policy please? Is it still 45 days or has it reduced to 30 days?

@tobycarvery our family love you, we really do. BUT, why is a little sausage only allowed on a super size carvery? It’s most children’s favourite thing, I hate telling my 3yo he’s not allowed a flipping sausage every time we come so end up taking our own so as not to upset him 🤦🏼‍♀️

@altontowers I’m trying to book at the windmill restaurant for our stay later this week. Followed the link to my booking via the email as advised on website but I cannot find an obvious place to book. I can read info and menus for the restaurants but can’t see how to book! Help!

@altontowers I’m trying to book at the windmill restaurant for our stay later this week. Followed the link to my booking via the email as advised on website but I cannot find an obvious place to book. I can read info and menus for the restaurants but can’t see how to book! Help!

@HariboUKI_ ok what on earth has gone wrong here? 🤢

@SportsDirectUK hi, I need help re requesting a return. I tried Sunday but the website crashed so I thought I’d try another day but it’s now saying I’m too late, despite it not being my fault that I couldn’t do this earlier. Your help would be appreciated

@HelloFreshUK hi, I need urgent help re Order number - 2253118852 please. I forgot to skip the week,just seen it’s due on 2nd nov but delivery is to where we went on holiday, the place is now empty! Help cancelling would b much appreciated please!!

@holland_barrett how do I find out the expiry date of a product please? I can see the batch number on the label but the dates hardly visible and I just can’t work it out, are you able to advise based on batch number?

@TUIUK That’s surprisingly unhelpful from tui, knowing other carriers such as jet2 & BA allow this following marriage! What is the cost to change name on booking?

@eherne1 Hi Emily, we're really sorry but we can only advise you that your name on the booking will need to match the name on the passport to avoid any complications at either airports. Taking a marriage certificate would be down to your discretion but we would advise against it. ^Daniel

@TUIUK My surnames changed following marriage but my passport is still in maiden name.I’m concerned about sending for a new passport in light of todays strikes news Do you allow travel with different name on booking & passport if I show my marriage certificate when I travel?

@Tesco hi. I can’t find what time your Extra store on the Stratford road, Monkspath is open over nye/ day, would you be able to advise please? Thanks

@RoyalMailHelp I’ve sent the required details twice now, not sure what else you are waiting for? This contains legal docs so I would appreciate an urgent response

@RoyalMailHelp hi. I sent a letter, tracking ref KL179672604GB on 25th November. There have been no updates (see screen shot below) surely an attempt I deliver must have happened by now???

@RoyalMailHelp Hi, I sent a DM last Friday… thanks