Eliot Benzecrit

@farmisonUK Done!

@eliotbenz Hi Eliot, please could you follow us so I can DM you about this? Thank you - Jodie

@farmisonUK you’ve just sent us someone else’s order for Christmas Day. Can’t get through to anyone so trying here!

@British_Airways @British_Airways - any help with this would be very appreciated! It's impossible to get hold of someone at a call centre and the customer relations team stopped replying two weeks ago....

@British_Airways please help - I’m struggling to get a reply via any of your support channels to my open baggage claim (items were stolen from my case while in your carriage)…

@JaakkoPiipponen Great - thanks! Really appreciate the response

@eliotbenz I think Xero calls it a direct method. In any case, you can just build the cash flow statement from the ground up using the instructions in the article without relying on exports. After all, cash flow statement is only displaying monthly differences in your balance sheet.

Hi @JaakkoPiipponen we've been using your incredibly helpful article on SaaS financial models and, as accounting newbies, wanted to confirm your cashflow statement is prepared using the indirect method and not the direct method. Trying to align correct exports from Xero! Thanks!

@HMRCcustomers is the two factor authentication text code method on your website down? I'm trying to login to the VAT account and I don't receive a text code. Usually works fine and number not changed...

It's proving a real nightmare on Zoom calls during the pandemic having to restart the computer to get the audio to work 😔

Hi @DellUK first time I've bought a non Apple product in 14 years. I bought the XPS 9300 in April to discover that if you pull the headphone jack out, the speakers no longer work 😔 After 2 engineer visits and a 2nd XPS later, the problem still exists - can someone please help!?

@ALDO_Help I just received an order from you but one pair in the order is missing - could you help? Thanks!

@nowtvhelp Hi there. I already tried - the agent refuses to issue a refund in the 14 day cooling off period, even though there are no F1 races likely to ahead. It's pretty shocking how NowTV treats its customers in these times. I have a case reference number if you want to DM me?

@eliotbenz Good morning Eliot 🙂 Please visit the below link and then the how to get in touch arrow to speak with our live chat agents and they will be able to help you out with this. help.nowtv.com/gb/get-in-touc…

@nowtvhelp I find it shocking that you would keep customer funds, despite the fact that you know the relevant sporting event is not occurring because of a global pandemic. All I want to do is cancel in my 14 day cooling off period

@nowtvhelp I am trying to cancel my Sky F1 season pass within my 14 day cooling off period. Your agents are refusing it on the live chat. Please help

@opodo we are trying to get in touch with someone about a flight booked with you through Condor airlines that was meant to depart to Cape Town tomorrow. Apparently it has been cancelled because of the Thomas Cook insolvency - what can we do?

@Ofwat we have been due a refund from @thameswater for over a month. Each time we contact them, we are given a new deadline, which is subsequently missed and further promises made. Is this type of complaint within your remit?

@RevolutApp @RevolutBusiness Thanks @RevolutBusiness I have followed you

@eliotbenz @RevolutBusiness Thank you for getting in touch with us! Would you mind following us on Twitter so we can send you a private message?

@RevolutBusiness my card has been used fraudulently and I can't see a way to contact you. What can I do to freeze my business card?

@TransferWise I can't login to my account. Do you have an idea when services will be restored?

@9FoldersInc Is email sync working at the moment? Having trouble receiving mail (Gmail for Business)