Emirates NBD

@alqreshe مرحباً بك, شكراً لتواصلك معنا, يرجى العلم انه في حال وجود هوية إماراتية يمكنك التقديم لفتح حساب اونلاين عن طريق التطبيق أو عن طريق الموقع الالكتروني.

@EmiratesNBD_AE السلام عليكم هل اقدر افتح حساب وانا سعودي اون لاين وكيف الطريقة

@alaetooooo Hi Alaa, We sincerely regret for the inconvenience, please note that we have replied to you in private so please check your DM at your earliest convenience

@EmiratesNBD_AE Very disappointed with ENBD customer support. I contacted the call center multiple times regarding adding my supp. credit card to Apple Wallet because I’m not receiving the OTP.The issue keeps getting “escalated,” but the SR is closed every time without any action

@IamFK_Official Hi Thanks for writing to us, our team will review and update you accordingly

@EmiratesNBD_AE Nothing till now

Most pathetic customer service I have ever experienced. I never expected this from @EmiratesNBD_AE . I am facing an issue regarding a transaction amount deduction and have been trying repeatedly to contact customer care for clarification.

We are together against Fraud. @UAEBF #FightFraud #UAEBF #togetheragainstfraud #UnitedAgainstFraud

Hello! Thanks for reaching us. Apologies for any inconvenience caused. We kindly request you to reach out to us from your registered email address at social@emiratesnbd.com quoting case #1020954 in the subject line of the email. We will make every effort to address the matter promptly and provide the necessary support.

@EmiratesNBD_AE please can you revert the app the old one? This new update is giving me so many bugs. And now when I deleted and re installed it and I’m trying to log back in I get this!

@FMYNWA26 Thanks for reaching us. Apologies for any inconvenience caused. We kindly request you to reach out to us from your registered email address at social@emiratesnbd.com quoting case #1014569 in the subject line of the email.

@EmiratesNBD_AE Your 15month plan is more than what the minimum payment was. If someone is struggling to pay 2000 AED pm why would your restructure offer a payment of 2600???? @EmiratesNBD_AE this is not a reasonable plan and breaking @centralbankuae guidance

I was struggling to pay the 2k minimum payment due to financial hardship and asked for support from @EmiratesNBD_AE. This is what they have offered after threats and harassment. @centralbankuae and @SanadakUAE please help

@AshokD_04 Hi Ashok, thanks for reaching out. We're sorry to hear you're facing an issue. We have replied to your post privately.

@EmiratesNBD_AE @EmiratesNBD_KSA any updates??

I have paid my Credit card bill in @EmiratesNBD_KSA but when i check from @SADAD in any of my bank still showing has due please check why it is happening like @SADAD @SAMA_GOV in your mobile banking also your don’t have a proper way to log this

@JonoH Hi Jono, thanks for reaching out. We have replied to your post privately.

Hi @EmiratesNBD_AE can someone let me know more about the chairman’s credit card?

Where government vision meets startup ambition.
Introducing cohort 6 from our NDTI program which focuses on bringing together founders, banks and business teams to accelerate innovation across fintech, digital commerce and beyond. The future starts here. حيث تجتمع رؤية الحكومة مع طموح الشركات الناشئة. 
نقدّم الدفعة السادسة من برنامج حاضنة المواهب الرقمية الوطنية، حيث تلتقي رؤية الحكومة بطموحات الشركات الناشئة. ويركّز البرنامج على جمع المؤسسين والبنوك وفرق الأعمال معًا لتسريع وتيرة الابتكار في التكنولوجيا المالية والتجارة الرقمية وما بعدها.
هنا يبدأ المستقبل.

@ahmaddar99 Hi Daada! Thanks for reaching us. Apologies for any inconvenience caused. We kindly request you to reach out to us from your registered email address at social@emiratesnbd.com quoting case #1020643 in the subject line of the email.

@EmiratesNBD_AE please I want raise a fromal complain against bad experience of customer service 5th time. Following same request since 20 days but no soluyion and everytime closing it prior to my conelsent

@ahmaddar99 Hi Daada! Thanks for reaching us. Apologies for any inconvenience caused. We kindly request you to reach out to us from your registered email address at social@emiratesnbd.com quoting case #1020643 in the subject line of the email.

@EmiratesNBD_AE Please reach out me in this regard

@Shaab3112 Dear customer, please note that we have received your email and our team will check and update you accordingly

@EmiratesNBD_AE Thanks for the reply. I have received a call from your team and assured to unblock my card. Still waiting for the action and appreciate to prioritize

@EmiratesNBD_AE Urgent help! My KYC was updated 10 days ago, yet my credit card is still blocked. This is causing failed standing instructions & impending penalties. My service requests are stalled and i need an urgent solution. #customerexperience #dubai

@Maale1Alrshaeda مرحبا, نأسف لسماع أنك تواجه هذه التجربة, يرجى إرسال تفاصيل اكثر حول إستفسارك عبر الخاص ليمكننا مساعدتك, شكرا.

@EmiratesNBD_AE بحاجة نتواصل مع الادارة دايركت الموظفين ما يساعدونا ابداااااااا

Eidiya made easy Send money to your family and friends this Eid, instantly through the ENBD X app Send now emiratesnbd.com/en/r/?a=dFv6gZ…

@AshokD_04 Kindly note that we are unable to provide an estimate time as we are working to resolve your concen as soon as possible.

@EmiratesNBD_KSA @EmiratesNBD_AE @SAMAcares I don’t want to be defaulted even when i pay my bill correctly @EmiratesNBD_KSA @EmiratesNBD_AE my due date is 1 june , why this is taking to long, kindly support

@al3omda1916 مرحبا عبدالمجيد يرجي العلم انه بحسب أخر تحديث لدينا انه تم أنه تم إصلاح وإزالة جميع القيود المفروضة علي حسابك

@EmiratesNBD_AE ولا تأسفون ولا شي. الحين رابع يوم ولا فتحتوا حسابي

وقت يبون منك تدفع @EmiratesNBD_AE يسحبون منك تلقائياً بدون نقاش ويحسبون الثانية عليك. لكن لو العميل عنده مستحقات عادي جداً يقول لك "لا تخاف كلها ٨-١٠ أيام ورح نفعل حسابك". زين في هالثمانية أيام كيف أعيش؟ والله ما تفرق معهم، يذلونك لين يحترق قلبك

@AshokD_04 Hello, kindly note that we have sent to the team and once we received a full update the team will confirm with you.

@EmiratesNBD_AE @EmiratesNBD_KSA @EmiratesNBD_AE can you confirm if the team has found the issue or still the team is investigating, kindly advise?

@AshokD_04 Hello, a follow-up on your request has been sent, and you will be contacted as soon as possible.

@EmiratesNBD_KSA @SAMAcares @SAMA_GOV please check till now no proper response has been given by @EmiratesNBD_KSA @EmiratesNBD_AE team on my issue , even when i pay my bill in SADAd it is still showing has due, guide me what can i do next

@AshokD_04 Hello, a follow-up request has been sent, and you will be contacted as soon as possible.

@EmiratesNBD_KSA @SAMAcares @SAMA_GOV @EmiratesNBD_AE please follow up with your KSA team why customer bills are showing due when it is paid , please check