
Emma Holmes
557 posts

Emma Holmes
@emmapenelope
Former comms & PR. Learning patience by caring for my husband with Alzheimer’s. Lebanese heritage. New obsession is the state of our rivers.
London and Marlow Katılım Mart 2010
498 Takip Edilen191 Takipçiler


@emmapenelope Hi there, thanks for getting in touch, can you please send us your full name, address and account number with a brief explanation of the issue via a private message so I can look into this for you? Thanks - Siddharth.
English

@thameswater our meter is faulty and our bills are 5 x more than our neighbours. In December we turned the water off and the meter stopped. Today it didn’t. Our neighbour also had a broken connection at the meter. Can you please come urgently to fix and check. Thanks.
English

@Hyundai_UK Ok. She has made an appointment for 16 December. Seems like a long time to wait.
English

@emmapenelope The car will need to be looked at by a mechanic at a Hyundai retailer, to see if there's been any modifications etc made, which goes against the Terms and Conditions and would invalidate a warranty. You can find those here: dmassets.hyundai.com/is/content/hyu…
English

@Hyundai_UK_PR @Hyundai_UK a friend of mine bought a car from Car Giant a week ago and it’s already making a noise. CG said the warranty is with you. She can’t get through to you. Can you please escalate urgently and I can pass her number to you? Pls DM me. Thanks.
English

@Hyundai_UK @Hyundai_UK_PR surely if you have the registration you can tell me (or the owner) if the car is in warranty with you? Why is this so complicated? Please give me a number to call 📞. Thanks
English

@emmapenelope No because we'd need to assess the vehicle in person first.
English

@Hyundai_UK And therein lies the problem. You can’t do it on the phone either.
English

@emmapenelope We provide the warranty if still valid but an Hyundai approved retailer would need to look at the car first we cannot do this online sorry.
English

@Hyundai_UK The retailer is car giant. They’re saying it’s you. Who is it and who should she get the warranty from.
English

@emmapenelope Hi Emma, your friend would need to book this in at their local retailer and we can then look at the car.
English

@FrankRGardner Thank you for your tempered and fair reporting. Listening to you helps all of us understand the situation, and not just on one side. 🙏
English

@Feargal_Sharkey We need to replace the word “spills” with a phrase that doesn’t sound accidental.
These are deliberate actions that kill. Then I’d get all the bosses of all the water companies to have a full, head dunking swim in their local rivers as part of a team building exercise.
English

Almost 8,000 potentially illegal spills happened on dry days during the first half of the year and South West Water was responsible for more than a quarter."
So how's that getting tough on the water industry thing working out I wonder?
thetimes.com/uk/environment…
English

@tvlicensing does a 91 yr old who sees elephants climbing his stairs &giraffes on the walls, who can’t lift a mug of tea to his lips, can’t chew, can’t stand or sit, can’t use the tv remote, can’t identify his kids, & who is on end of life care…does he have an exemption?
English

@nsandihelp as a PoA I spent a long time on the phone carefully writing down the exact instructions I needed to register my PoA.
I followed the instructions. Sent it off. 2 weeks later you write to me to tell me it’s wrong. What a bloody pallava.
English

@NHSEngland @NHSuk @NHSEnglandLDN I have just tried to cancel a 111 call out for my 90 year old dad. Apparently the reference number given this morning doesn’t exist. They can’t cancel the appointment, even tho dad won’t have anyone to let them in or answer his phone. #nologic
English

@waze straight - as in “straight on” has a T at the end of it. It sounds AWFUL without it. Please put it back. Thanks.
English

@daveatherton Why is he living in this country? He’d be better off somewhere else I reckon. Calmer for sure.
English

Welcome to Feargal’s Fridays on @lbc where @NickFerrariLBC and I team up to expose the shocking state of England’s poisoned rivers.
LBC@LBC
“We’re going to do the Environment Agency’s job for it." @NickFerrariLBC has challenged @Feargal_Sharkey to test the toxicity of England’s rivers. First up is the River Avon in Bristol…
English

@Feargal_Sharkey @Ofwat Is there a “laugh out loud” emoji on X? Ofwat and all water companies not fit for purpose.
English

"Southern Water unveils 'utterly ludicrous' plan to ship water from Norwegian fjords to the UK."
And here's the really obscene part, @Ofwat has already approved nonsense and you're going to be given the privilege of paying for it and no, I'm not kidding, I'm really not.
dailymail.co.uk/news/article-1…
English

@carolvorders All that money and these are the teeth he ends up with?
English

Well well well...
Charlie Mullins eh?
The London Economic@LondonEconomic
"I think my last tax bill is January and that's me done."
English

@ItsnotrightUK Also, scans and tests at weekends would be helpful too.
English




