Ewald Pretorius
47 posts


@ewald_pretorius Hello, in order to assist you further, may you please share with me your ticket number beginning with 235 and full names of passengers via DM? Kindly do not share your personal information in public due to your privacy and security. Thank you. ^Kutay twitter.com/messages/compo…
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@TK_HelpDesk
I need to know if there is any way to change my flight to an earlier date, due to a family issue back in South Africa.
My reservation code is S53P4AL and the surnames of the 2 passengers are Olivier and Pretorius.
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@TK_HelpDesk
I need to know if there is any way to change our flight to an earlier date, due to a family issue back in South Africa.
Reservation code S53P4AL and Surnames of the 2 passengers are Olivier & Pretorius.
We would like to change our tickets to 23 May 2026.
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@MayaMobile_ I need assistance with an eSim I purchased that has no dissappeared from my Maya Mobile Profile before the activation date.
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@ewald_pretorius Hi Ewald, we apologize for any inconvenience caused. Please send us your details via DM so we can assist you accordingly. ~~AR
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@MTNza I was double debited on 1 December. The branch and call center is useless to get this resolved and refunded. Can someone on this platform help me.
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@MTNza I have applied for an MTN contract. I was requested to submit income verification documents. How can I follow up on the progress?
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@ewald_pretorius Hi. Please send your query and tax details to socialmedia@sars.gov.za for further engagement and assistance.
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@sarstax my banking details remain unverified since 25 August 2024. I have submitted the documents on 4 different occasions. The call center is completely unhelpful and I can't get this sorted. Is there anyone at SARS that cares to get this sorted???
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@Eskom_SA for almost a month I have trIed getting a Move Out reference number after selling a property. Call Center = NO HELP. Email = NO HELP. PLEASE LET ME KNOW HOW TO GET THIS DONE, I need this account closed.
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@sarstax please HELP. I submitted my documents for bank verification on 22/07 and it us still in progress. I have tried to escalate it but with no luck. I need my refund. PLEASE HELP.
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@CapitecBankSA is there an issue with your app this morning. I've been receiving this message and my internet connection is fine.

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@OpenserveZA I am having connectivity issues in Margate in KZN. Are there any outages reported?
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@ewald_pretorius Hey there, we are here to help, please share the email address of the account holder via DM so that we may have a look and advise. nT^^
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@webafrica I have been trying to connect via your Whatsapp chat with no success, please help
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@ShowmaxOnline how do I turn off subtitles. Everything has subtitles and it won't allow me to switch it off.
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@IECSouthAfrica I am having trouble logging in to change my address. It keeps saying login credentials incorrect but it is the correct login details. Please help.
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@ewald_pretorius Hi. Please send your query and tax details to socialmedia@sars.gov.za so the team can check on your profile and advise.
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@sarstax my refund is on hold since 19 Sep due to banking details needing to be verified. All required documents have been submitted to SARS for the verification but nothing has happened.
Please help.
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