Expensify

@ianwilder_eth You can still head back to the old version by heading to Account > Switch to Classic. We're still making a lot of improvements based on user feedback so if yo have anything specific it would be great to hear it! You can book a call with a product specialist in the app.

@expensify why did you update you app/website ? Did you have anyone consulting with you about how to do it? You’ve made it worse. I add an expense and the Website blanks out so I have to work in a little corner? I mostly use the app but still. Really poorly designed.

@miluntesovic Hey Milun, want to shoot me an email at mmoore@expensify.com? I'd love to fast track some of your feedback through our product team.

Anyone know of a good @expensify alternative? After 10 years, I give up. It's unusable, unstable and riddled with bugs. I wish they put money into their team and talent than sponsoring a fake movie F1 team

@jmlipp hey @jmlipp! We've responded to your DM asking for more details.

@expensify I am unable to receive my sign in code , expensify isn’t sending it to my email so am locked out . I have an expense report due Monday. I also dm’d you.

@beatrimtab Ion - can you please DM us with your email?

@expensify your iOS app on the latest 17 Pro max and iOS is broken!!!! the keyboard keeps blocking progress to next screens, and options don't show up. I'm evaluating for my company and it's totally broken. #epicfail

@achskomara Hey Kevin - can you reach out to james@expensify.com? We'll do our best to help.

Don’t use @expensify they steal your money

@droberts652 Hey Don - can you DM us with your email? Thanks so much.

@expensify, your new portal is extremely user unfriendly and now i'm getting notifications immediately after a charge telling me i have a violation with the charge and it needs fixed. I can not find any way to turn that off. FIX IT!!! please.

@dougpendse @dbarrett Hey Doug - can you send us a DM with your email?

Really struggling with @expensify and wonder if @dbarrett can help. After a week of circular conversations with your ‘concierge’ I’m no where nearer to a resolution. Am getting billed twice - despite being an in-app subscriber for a long time. Who can help me?

@Xero has been our amazing partner for years, and we're thrilled to to be featured in the “Xero App Store 2026 Power Lists”! 🌟 Discover us in the Xero App Store now! 🚀 #Expensify #XeroPowerLists

@LeadSmartCEO Hey Kevin! Have you written to Concierge for assistance? Our team over t concierge@expensify.com can help you get to the bottom of things asap.

@expensify - HELP - my old reports are not showing up from Q4 - when i click on my own links after submitting them it goes into Expensify and says "your work is done here" but no report there - HELP!

@pprovart Hey there! We've got an easy fix for this—if you connect your card to Expensify, the amount will be overwritten to match the amount swiped with the card. Hope this helps!

@expensify When I enter a foreign currency receipt you automatically calculate local value based on some market exchange rate. BUT, my credit card rate is different, so I'm out of pocket when reports submitted. Please add a Credit card field to receipts for the Ccd value

@AusmusAusmus Hey Lauren, I'm sorry to hear about this. Please email lindsey@expensify.com, and I can try to get you connected to the right person to help.

hey @expensify anyone want to help us? Our CSM is non responsive and Concierge is just sending us on an endless loop with no resolution. I need an actual human being that can resolve issues

@DrewAEdmond Hey Drew, I'm sorry to hear about your experience - I'd love to get some more feedback from you so we can help improve things. Please feel free to reach out to lindsey@expensify.com if you'd like to share more. Thank you!

Using @expensify is a truly terrible experience - Duplicate entries for expenses from my connected cards - Missing transactions from my connected cards - If you want to add an expense manually, it takes about 25 clicks, compared to the 5 clicks on the old version

@Fred_txag76 Hey Fred - can you reach out to me at james@expensify.com? Thanks!

Trying to access account @expensify Magic Code never arrives. "Blocked" from account while I am in the penalty box for too many attempts. Cannot access Concierge or Help of any kind because I am in the penalty box.

@philippberner Can you message me at james@expensify.com? Thanks!

@expensify I'm stuck paying $20/mo. Can't cancel sub, and can't delete my account.

@Mattpink7 We're looking into this and will keep you updated via email. Thanks again, Matt.

@Mattpink7 Matt - can you reach out to james@expensify.com? We'll escalate this internally. Thanks so much.

@callum_codes Callum - do you have any screenshots of this? We'd love to look into it. Feel free to DM us or reach out to james@expensify.com. Thank you!

Protip: if you have an iOS app and it is expensify, disable that thing where it keeps reminding your users to review it before they do

@SOJewell Sam - quick update here. We actually DO support this on our new platform (New Expensify), which will be made available to customers like you in the coming months. Hope this helps a bit, thanks!

@SOJewell Heard, chef. Surfacing this to the team now!

@expensify I want to share a pdf directly into the app, but it always says “file type not supported” I guess it only accepts images? This is a feature request- please can it also accept PDFs? Thx

@trequartiista Can you please send a quick email to james@expensify.com with your main concerns? Thanks so much!

@expensify the new expensify is extremely difficult to use and not intuitive at all.