Fifth Third Bank

@SteelersNWings Thank you so much for sharing! We truly appreciate your suggestion and are excited to hear your thoughts. Please feel free to call our social media team at 877-833-9973. Your insights are valuable to us. twitter.com/messages/compo…

Why doesn't Toledo have outdoor concerts at @FifthThird field? Wouldn't that make completely sense? So many summer shows and they don't come here.

@OldMan1951 We're sorry to hear that you're unhappy. Your satisfaction is important to us, and we'd like to help resolve any issues you're experiencing. Please give us a call at 877-833-9973 so we can assist you. Thank you for giving us the opportunity to make things right! twitter.com/messages/compo…

@FifthThird I have been trying for 2 days to speak with a insurance customer service person to no avail. Bad dial up customer non-service!

@drridpath We're truly sorry to hear about your negative experience. Can we assist you in resolving this? Please feel free to call our social media team at 877-833-9973. Your business is very important to us, and we're here to help. twitter.com/messages/compo…

Nice going @FifthThird. Software change and somehow my auto mortgage payment that I have been doing for years somehow doesn’t work and you make it seem like it’s my fault? Two hours on phone with customer service for your mistake and I get a forced “I’m sorry??”

@KSUOwlNation Thank you! ☺️ Happy #53Day! 💙

𝐇𝐚𝐩𝐩𝐲 𝐅𝐢𝐟𝐭𝐡 𝐓𝐡𝐢𝐫𝐝 𝐃𝐚𝐲! Always excited to celebrate our terrific partners in @FifthThird 💪 #HootyHoo

@Nytalite Thank you for reaching out! Here are two ways we can assist you with this: please log in to go.53.com/6014BBZFe2 (or the app), click the chat icon, and enter "SOCIAL MEDIA". Alternatively, you can call us directly at 877-833-9973 (Mon-Fri 7:30am-7pm ET). We're here to help! twitter.com/messages/compo…

@FifthThird I’m a new customer through @ABLEnowVA, and I’ve been unable to re-set up my transfers or contribute manually because the app keeps giving me error messages when I try to add an external account.

@AmericasOdyssey We're sorry to hear that you're feeling this way. Is there anything we can do to assist you? If so, please call our social team at 877-833-9973. We're here to help and look forward to resolving any issues for you! twitter.com/messages/compo…

@mistressdivy @FifthThird really is the worst bank imaginable

What’s the dumbest name for a business? I’ll start: Fifth Third Bank

@reneesuzanne76 We're sorry to hear about your experience, and we'd like to talk with you to see how we can help. Please send us a direct message with your name and phone number, and we'll give you a call to assist. We look forward to speaking with you! twitter.com/messages/compo…

@FifthThird I have. A terrible horrible experience that has caused me a migraine headache!! I called that number and it was also no help!!

@FifthThird so yall just gonna do us wrong with these overdraft fees on .01 seriously? Yall keep talking me yall will reverse them and then you don’t!! Thanks a lot!!

@reneesuzanne76 It sounds like you've had a very frustrating experience, and we're truly sorry for that. We'd like to assist you further, but we need to speak with you directly. Please call our social team at (877) 833-9973. We appreciate your understanding and look forward to speaking with you. twitter.com/messages/compo…

@FifthThird They didn’t do anything either!!!! Another 3 fees today!! This is wrong!! Yall kept my husbands whole paycheck last night!!!! Please help me with this issue!!

@SentientTD We're sorry to hear that your experience did not meet your expectations. Your satisfaction is important to us, and we'd like to help resolve any issues. Please feel free to call our team at 877-833-9973. We're here to assist you and ensure your concerns are addressed. twitter.com/messages/compo…

@FifthThird fucking us on buying a house. Got approved, made an offer, it was accepted and in the middle of this tells us that we don't actually qualify for one of the programs we were using. Now we're scrambling because we were relying on that. This was a horrible mistake.

@MonroeMafia82 We're sorry to hear you're having trouble reaching us. While there are currently no known issues, we want to ensure you get the help you need. Please log in to go.53.com/6012BBRcor (or the app), tap the chat icon, and enter "SOCIAL MEDIA" or call us at 877-833-9973. Thank you! twitter.com/messages/compo…

@FifthThird is the entire phone system down? I've tried calling branches in North Carolina and Tennessee without success. Also, 1-800-972-3030 is not working. Any reason why or when it will be fixed?

@JoshRossIndy Josh - We truly value your feedback and appreciate you taking the time to share your thoughts with us. Please feel free to call our social media team at 877-833-9973! Your insights are valuable to us, and we'd like to address any concerns you may have. twitter.com/messages/compo…

@FifthThird Appreciate the outreach, replied via DM. This isn’t a where to go for help (app/phone) issue. It’s a real-time execution gap with those systems and tech that can’t help clients efficiently. I love tech solutions and ai, and others would as well, but it has to bring value.

@FifthThird I can’t get a hold of anyone for customer service on a Saturday. Your automated customer support systems are really sub par! Can you please have someone DM me.

@ggarvin Thank you for bringing this to our attention. We truly appreciate you taking the time to report this issue, and we'll be sure to share your message with the appropriate team. If you'd like to discuss this further, please feel free to call our team at 877-833-9973. Thanks again! twitter.com/messages/compo…

@FifthThird why would you place the "send" icon in the middle of the chat box where you are typing? I'm SMH at whomever is running your UI department... is there no QA or testing at all?

@CarlDBlair84 We're truly sorry to hear about your frustrating experience. Your satisfaction is important to us, and we'd like to talk with you to see how we can help. Please give us a call at 877-833-9973. Thank you for your time and for giving us the opportunity to assist you. twitter.com/messages/compo…

@FifthThird is a trash bank, do not recommend. They will lock you out of your account due to getting a new phone and they don't have access to their own app or website to help you get back in and will just tell you to wait days or weeks, they don't know, to try to login.

@SaucedHemingway We understand how frustrating this experience must have been for you, and we'd like to talk with you to see how we can assist. Please log in to go.53.com/6016BBOdha (or the app), tap the chat icon, and enter "SOCIAL MEDIA" or call us at 877-833-9973. We're here to help! twitter.com/messages/compo…

@FifthThird you cancel my card. Which makes no sense for making me call that shitshow of a call center to unblock my card in the first place. Just to have to call back for you to order me a new card, for the 7th! Time this year, for you to suggest to send me a new card in 14 days

@FifthThird you are the absolute worst. 7 times this year I’ve had to get a new card. First you block my card, then make me speak to some card fraud representative that’s chewing food or is in the middle of a call center of hell, to unblock my card. Then after unblocking my card.

@RockeSaccone Rocke - We're sorry to hear about your experience and would love to see how we can assist. Please DM your phone number and we will call you, so we can discuss this further. Thank you for reaching out, and we look forward to assisting you! twitter.com/messages/compo…

@FifthThird OK. So I call you, as requested, and your solution was to transfer me back to @DividendNow where they kept me on hold for another 25 minutes until I hung up. Great solution for a customer service problem! @DividendNow is an absolute joke! Get your house in order!

@FifthThird It is embarrassing how bad your customer service is at Dividend Finance. You should be appalled. I know your bank to be top notch but your affiliate makes me what to leave your institution completely.

@AmeriHephaestus Thank you for reaching out! Here are two ways we can assist you: log in to go.53.com/6015BBMYjV (or the app), click the chat icon, and enter "SOCIAL MEDIA." Alternatively, you can call us directly at 877-833-9973 (Mon-Fri 7:30am-7pm ET). We're here to help! twitter.com/messages/compo…

@FifthThird Very impressive! Now in order for those numbers not to buckle, how about you fix your new web site so it that it will allow me to fill the non-working check box that allows me to make my monthly mortgage payment? And, no, I don't want automatic monthly payments.

$FITB reports 1Q 2026 earnings: go.53.com/6015B6f0Bv #earnings

@d0tslash Thank you for reaching out! We would hate to lose you as a valued customer and are dedicated to improving your experience. Please give us a call at 877-833-9973. Thank you for giving us the opportunity to assist you. twitter.com/messages/compo…

Ugh @FifthThird I might need to leave you… so tired of not being able to access my money. It’s super inconvenient when you deny all my transactions even after I called and told you I was traveling. Meh.

@JeffReibling Jeff - We're very sorry that you did not receive the level of customer care we strive for at Fifth Third. Your feedback is important to us, and we'd like to talk with you to see how we can help. Please call our social team at 877-833-9973. Thank you for your time! twitter.com/messages/compo…

@FifthThird Your customer service is horrendous.