@Motawif_SA I received my hajj visas but haven't received any booking confirmation or flight information.
Please help! @Motawif_SA
Ticket ID: 2022061069869
Did you know that you can use our portal to get your status updates? Whether it's your package details, MOFA ID, or adding your own flight details. Just check your profile on motawif.com.sa#YourHajjWithMotawif#Motawif#Hajj2022
@Motawif_SA Ticket ID: 2022061069869
EMAIL: soheelhussain32@gmail.com
It's been more than 72 hours and I am stuck on booking failed.
@Motawif_SA please help
Only the love for Allah brings millions of Muslims from around the world to pray and perform Hajj with equality and patience.
Let's tour the most spiritual act of the year and learn what to expect each day.
#Motawif#Hajj2022#Hajj1443
We are delighted to welcome the first Hajjis to Saudi Arabia.
We are looking forward to welcoming the rest of you in the coming days and hope that your time here is memorable and spiritually fulfilling.
#Motawif#Hajj2022#Hajj1443
@Motawif_SA
paid but booking failed
… payment got accepted but now Booking failed … Purchased plane tickets 28th June .. please help .. ID 2022061072029
I see you reply for many people but i didn't get any reply though I am sending more that 15 tweets as well as DM.
@Motawif_SA Please let me know and advise me on what I need to do as I only have one more day left. My ID is 2022061071126. I’ll be looking forward for your reply.
Jazakallah khair
Status Update
Most approved applicants have now completed their booking. However, we have received a number of inquiries related to payment completion and booking confirmations.
(1/3)
@Motawif_SA after many attempts my payment was finally accepted, But it is stating my booking has failed. Please can you urgently reply and assist. Ticket ID: 2022061093080 #Motawif_sa#Hajj2022#haramaininfo
@ArmanReza Assalamu Alaikum,
Thank you for sharing the ticket ID with us, we will be checking everything out and getting back to you.
Sorry for the inconvenience.
Motawif team
@firesnakee21@Kadlinksforpc Assalamu Alaikom,
This issue has been reported already to our tech team. They are working on addressing it. You’ll be notified once the issue is resolved. Meanwhile, please keep an eye on your profile for any updates.Appreciate your patience.
Thank you for your understanding.
Have you received your Hajj e-Visa yet?
If not, this is an urgent reminder for you to go ahead & complete the remaining steps
Check your email to get all the needed information & follow the below:
1- Visit the MoFA website by clicking on this link visa.mofa.gov.sa/Account/HajSma…
(1/2)
Draw selection is now finalised! Kindly check your email to see the status of your application.
For approved applicants to get the dates and options they prefer, please make sure to finalise the booking as soon as possible as packages are selling out fast.
#motawif
Pilgrims using the @Motawif_SA portal have been advised to contact @Motawif_SA if they are experiencing issues relating to payments or selecting from the dozens of available packages.
The 'safelisting' of email addresses for payements can be done by @Motawif_SA support team.
@firesnakee21 This issue has been reported already to our tech team. They are working on addressing it. You’ll be notified once the issue is resolved. Meanwhile, please keep an eye on your profile for any updates.Appreciate your patience.
Thank you for your understanding.
Motawif team
@Motawif_SA need help with payment. Cant make payment. Tried every possible way of contact no response. Plz assist! @Motawif_SA 2022061085998
Rosmin33@gmail.com
Important update!
Successful applicants are now completing their package selection and payment. We are reviewing the progress of applicants to complete this process.