Felicity Fisher

@CrossCountryUK And again this evening….literally no point paying for first class

@flicfisher81 Sorry to hear that. iFi is subject to network availability, and catering is advertised as subject to availability. Please contact our customer relations team via crosscountrytrains.co.uk/customer-servi… and they can look into this further for you. ^SR

@CrossCountryUK I’m now starting a lengthy commute once a week and due to the length of the journey am opting for first class so I can work. So far….wifi not working, no food or drink being offered…what am I paying for?

@CrossCountryUK Ok but a bottle of water isn’t a lot to ask for is it…that’s not exactly catering. And, with respect, that’s exactly what we’re paying for…better seating and refreshments

@vintedUK zero customer service , use bots and AI to respond, no human beings, not capable of rational thought, live to threaten investigation for made up reasons…time to boycott this unethical organisation

@vintedUK the worst selling platform. No customer service, using AI and bots, no real people….time to stop using them and make them listen..:

@KarenLofthouse1 @vintedUK They just use AI bots or tools. No real people hence no actual help. Vinted are a joke @vintedUK

@vintedUK Joined 2 days ago & started posting items only to be blocked immediately! Will only communicate via chat when trying to understand what i’ve done wrong & why I’m suspected of fraudulent activity. Taken 2 days for response then receive request for photos. Not impressed at all!

@chanelhxrry_ Hey! Please visit your Help Centre: goo.gl/taeSd1 for the info you need. You can also contact support from there!

@CarrieHef @vintedUK I am having the same issue @vintedUK for gods sake fix your dumb AI bots and employ real people to actually provide help when you screw it up

@vintedUK Yeah, don’t bother! You don’t ever get to interact with a person with powers of reasoning and deduction. You just use bots and AI tools to make ridiculous decisions

@sizeofficial your size access doesn't work. Joining simply takes you to a page which never loads...

@aeyla_official do you even respond to people now? No response to multiple emails, no communication re the actual order and even no response on twitter!

@aeyla_official website says shipping within 48 hours and delivery in 5 working days. No shipping after working day 6. Emailed customer service…no response after 3 days…quick enough to take my money tho!

@O2 @JohnMayer @TheO2 I’d actually just like decent service rather than gimmicks

Besides @johnmayer at @theo2 do you know what else is a Wonderland? It’s our Priority Tickets 😝 Don’t miss out on another gig! Get yours here👇 O2uk.co/PriorityTickets

@LinkedInUK your platform has gone from not working well to not working at all…

@SimbaSleep Can’t DM you as I don’t have a blue tick…your customer service team have ignored the last two emails I have sent identifying customer rights…:will keep telling everyone how you roll, don’t worry!

@flicfisher81 @flicfisher81 I'm truly sorry to hear this. Please kindly PM us with your order details so we can look into this for you. ^MP

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@SimbaSleep Just another avoidance technique…I can’t PM you as I don’t have a blue tick….your customer service team have not responded to the last two messages emails, where I have identified my customer rights…looks like it will go all the way to legal then.

@flicfisher81 This doesn't sound right at all. Please PM us with your order details so we can look into this for you. ^MP

@SimbaSleep think your customer service is shocking. You supply two defective refurbished items and wash your hands of them after 30 days…quick enough to take my money tho 😡

Oh it’s better than that also…took another 12 month fee after only 6 months despite it coming with 12…fraud!

@WHOOP not impressed at all. You fail to notify of expiry, auto renew and then just take money without authorisation. No means of swift contact…bank dispute now opened 😡

@R_Zed @WHOOP Yep and they take without authorisation another full year subscription fee after 6 months despite it coming with 12 months….make sure you switch off auto renew otherwise you’ll have a hell of a job getting the money back

@WHOOP is officially the worst customer service on the planet. Pls move to AI, much better comprehension and understanding. I’ve marked my calendar to end my subscription permanently. Your team does not want to make an effort in helping me PAY for an annual subscription. Wow.

@Mo_buckets_Mo @WHOOP Be careful also. They claim the item comes with a 12 month subscription yet take (without warning) the full amount again after 6…make sure you switch off auto renew otherwise they’ll just do what they want

@WHOOP customer service has been awful!! Most companies allow for extended returns around the holiday season but not here! I’ve been trying to return/exchange a Christmas present that is outside of the return window however there has been no effort to compromise in this situation