fready79

@IGcom That’s why i switched platform 2 months ago, enough with this IG issues, happened so many times. Better off finding other platform that does not have this kind of issues often. IG does not want to hear your complain.

Some clients are experiencing issues with logging in to our trading platform and apps. Our team is actively working to resolve this. Please call us if you need to place a trade or visit bddy.me/36jHU3L for updates.

@KoganMobile @Rfarnassi I did!!!! Everyday since 24th march and everytime i waited at least 1 hour!!! Your team never answered!!! You keep asking people to call but you never answered them!!! How about cut the bullshit and just contact the customer instead!!!

@KoganMobile @Rfarnassi Same thing happened to me, i can not make or receive call and been trying to call kogan mobile team@since 24 march, you keep asking us to give you a call but your team never answer the call!!!! Need a refund for all this bullshit!!!

🚀 Now that’s some serious data speed! twitter.com/Joshuaroberts9…

@Kogan @Kogan @KoganMobile then you can call me on 0479 159 886 to solve this issues, because i have been trying to call you for more than 5 times and each times i waited at least 1 hours!!!

@fready79 Hi, thanks for getting in contact. Our Kogan Mobile customer support is currently experiencing higher than normal call volumes and reduced customer care agent availability. Please visit the Kogan Mobile Help Centre here: bit.ly/2UhBXQp.

@kogan @KoganMobile i have been trying to call you to resolve the issues, i have filled the form to complaint about the issues i am having but no one is responding back. I can not make the call or receiving the call since last week!!!

@Kogan Still waiting for someone to pick up the phone....been 46 min

@fready79 Hi, we are sorry that you have been having issues contacting us. In order to have this resolved it is best for you to continue to discuss this issue with them directly by calling 1300 056 426 or by dialling 12612 on your Kogan Mobile handset.

@Kogan Call on 0479 159 886

@Kogan Not 0401 372 677, that is the kogan number that can not call out or receive call

@Kogan Hi there, i did call 1300 number 3 times today and no one answered!!! I waited more than 1 hour and gave up!!! Why dont you call me (0401 372 677) if you genuinely wanted to help your customer!!

@Kogan @KoganMobile Hi there, i did fill those form 3 times and i received the email to contact you guys which i did and i waited more than 1 hours everytime i called, no one answer!!!

@fready79 @KoganMobile Hello there, thanks for reaching out. We'd be happy to assist you with this, kindly contact our team for assistance here: bit.ly/2UxHh0b

@Kogan now you dont accept any phone call? I transferred my number from other carrier to you about 2 days ago but i can’t make or receive the call? What kind of services is this?

i just called again and waited nearly 1 hour 38 min but no one picked up the phone

@Kogan i have been trying to contact you guys since yesterday. I called twice yesterday, one in the morning, waited for about 58 min until i gave up no one picked up the phone, i called in the afternoon, waited for 1 hour 22 min, still no one picked up the phone.