Kogan Mobile

@chris_melb9 Hi Chris, Kogan Mobile team will be happy to assist you with this. The best way to reach them is to call 12612 from your Kogan Mobile connected phone. Alternatively, you can also call them on 1300 056 426 from other devices.

@Mikey_TR_Brown Hello there, thanks for reaching out. Kogan Mobile customer service team is doing everything we can to answer your queries. Please fill out the form here bit.ly/3aoOfv3 and it will be escalated asap.

@RobinsonGale Hello there, thanks for reaching out. Kogan Mobile customer service team is doing everything we can to answer your queries. As you have tried to contact us and have not heard a response, can you please fill out the form bit.ly/3aoOfv3 and it will be escalated asap.

@KoganMobile despite plenty of data left it’s just not@working today - who can assist

@mat1_nz Hello there, thanks for reaching out. Kogan Mobile customer service team is doing everything we can to answer your queries. Can you please fill out the form bit.ly/3aoOfv3 and it will be escalated asap.

Hi @KoganSupport Can we use this plan as an access point? Regards kogan.com/nz/buy/kogan-m…

@W0TB0T Hello there, thanks for reaching out. Kogan Mobile customer service team is doing everything we can to answer your queries. As you have tried to contact us and have not heard a response, can you please fill out the form bit.ly/3aoOfv3 and it will be escalated asap.

@JessStephanye Hello there, thanks for reaching out. Kogan Mobile customer service team is doing everything we can to answer your queries. As you have tried to contact us and have not heard a response, can you please fill out the form bit.ly/3aoOfv3 and it will be escalated asap.

@fready79 Hello there, we are sorry for the experience. Our Kogan Mobile team is working hard to get their customer support back up and running as normal, as soon as possible. I suggest giving them a call to resolve this issue.

@KoganMobile @Rfarnassi Same thing happened to me, i can not make or receive call and been trying to call kogan mobile team@since 24 march, you keep asking us to give you a call but your team never answer the call!!!! Need a refund for all this bullshit!!!

🚀 Now that’s some serious data speed! twitter.com/Joshuaroberts9…

@Rfarnassi Hello there, we are sorry for the experience. Our Kogan Mobile team is working hard to get their customer support back up and running as normal, as soon as possible.

@lingo_tech Hello there, thanks for reaching out. We'd be happy to assist you with this, kindly contact our team for assistance here: bit.ly/2UxHh0b.

@KoganMobile I bought a year's worth of credit but it over-rode my existing credit so now I'm paying more than double for the service! Every time I call I wait OVER AN HOUR and you just DISCONNECT the call. I can't fix this myself. HELP.

@W0TB0T Hello there, thanks for reaching out. We'd be happy to assist you with this, kindly contact our team for assistance here: bit.ly/2UxHh0b.

@Shathatron Hello there, thanks for reaching out. We'd be happy to assist you with this, kindly contact our team for assistance here: bit.ly/2UxHh0b.

@AliHSaleem Hello there, thanks for reaching out. We'd be happy to assist you with this, kindly contact our team for assistance here: bit.ly/2UxHh0b.

@TalJCohen Hello there, thanks for reaching out. We'd be happy to assist you with this, kindly contact our team for assistance here: bit.ly/2UxHh0b.

@joannec5151 Hello there, thanks for reaching out. We'd be happy to assist you with this, kindly contact ourteam for assistance here: bit.ly/2UxHh0b.

so @KoganMobile take an unauthorised amount from my bank account and now are not answering any calls, their help page is useless and their FB page "can't assist with mobile queries"

@godra61 Hello there, thanks for reaching out. We'd be happy to assist you with this, kindly contact ourteam for assistance here: bit.ly/2UxHh0b.

Signed up to a @KoganMobile pre paid deal so that I can contact my grandmother during isolation. Will not activate. Number won’t work. Try to contact help desk and all I get is “we are unavailable due to unforeseen circumstances”. I am then hung up on. #customerservicefail

@Taccarin Hi, thanks for reaching out. We'd be happy to assist you with this, kindly contact our support team here: bit.ly/2UxHh0b.

@KoganMobile is no-one available at the call centers? Have done 3 calls now, each one waited an hour before I hung up.

@mrmintslice Hi Rodd, thanks for getting in contact. our Kogan Mobile customer care team can be reached 7 days a week between 8am to 8pm NZST via Live Chat or email here: bit.ly/2qjQI9t. They’ll be more than happy to help you.

@perthnow: @Telstra, @Optus offer free internet access during #coronavirus pandemic, calls for @NBN_Australia to follow. Also looking forward to hearing from @KoganMobile who are always offering great deals. perthnow.com.au/technology/nbn… via @GoogleNews

@elonden Hi Erwin, thanks for raising this to our attention. If it isn't much of an inconvenience can you send us an email so this can be escalated? Please also include your experience with the Help Desk. Kindly contact our team here: bit.ly/30Qmp85

@Kogan @KoganMobile I spend 15 minutes arguing on the phone with your colleague which was as useless as the service itself. So unless you have anything better to bring I suggest you start rattling the cage internally so provide some better value instead of trying to appear good on Twitter.

Will for sure let the @KoganMobile pre-paid subscription expire and look for other options. Very disappointed with their service. (or more the lack thereof.)

@2shaemclean Hi there, our team will be happy to assist you. Please contact the Kogan Mobile Support Team on 1300 056 426 or by dialing 12612 on your Kogan Mobile handset for assistance.

@Kogan how do i find out how much data i use a month? I have a yearly 365 plan so get no bills & app doesnt seem to show monthly data usage at all.