Freebird, Inc.

457 posts

Freebird, Inc.

Freebird, Inc.

@getfreebird

(Acquired by Capital One in August 2020) Freebird empowers travelers to skip the line and instantly book a new ticket after a flight disruption.

Cambridge, MA Katılım Ağustos 2015
228 Takip Edilen595 Takipçiler
Freebird, Inc.
Freebird, Inc.@getfreebird·
@WEFUNK97 Hi there! Thanks for your interest. At this time, we do not cover St. Thomas airports.
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Freebird, Inc.
Freebird, Inc.@getfreebird·
@Michael_Farese We're sorry that you haven't had a chance to try us out yet. Also, we have nothing against Air Canada specifically - we just only cover flights inside the domestic U.S. Even if you were flying with a U.S. carrier, we would not have been able to protect your flight to Vancouver!
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Michael Farese
Michael Farese@Michael_Farese·
@getfreebird I love the concept, but the first time I had a real chance to use it was a flight I booked from Newark to Vancouver. But since it's on Air Canada, no dice.
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Freebird, Inc.
Freebird, Inc.@getfreebird·
@crunchyteacher @HeyListenGames_ Hey, Paula! We do cover weather delays. Any delay of 4+ hours or which will result in a missed connection, regardless of the cause, and we'll rebook you on a new itinerary!
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McGoo
McGoo@gamblinmcgoo·
Dear @TravelFanboy Should I pay $170 more to fly Delta vs Frontier? Facts: DTW to LAS, $170 more for 2 ppl total, frontier baggage costs included. I have never previously flown with either. Sincerely, A thrifty but reasonable traveller.
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Freebird, Inc.
Freebird, Inc.@getfreebird·
@NickkyIT Thanks Nick! We recognize that travel is stressful and people want answers ASAP :)
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Nick Shchetko
Nick Shchetko@NickkyIT·
FreeBird @getfreebird impresses with support response time over email. Semi-automated (?) confirmation: 1 minute The issue fully solved: 10 minutes
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Freebird, Inc.
Freebird, Inc.@getfreebird·
@JohnBleday While we don't wish disruptions on anyone, we can guarantee that we'll be there to help if you do need it!
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Norm Schrager
Norm Schrager@MeetInTheLobby·
Exceptional communication from @getfreebird (Freebird) during the travel day. They're a rebooking service, but their regular text updates are just great.
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Freebird, Inc.
Freebird, Inc.@getfreebird·
@DevonThome @RobertFlobert @AskAmex Ooo, great question! Similar to a protego spell, your American Express® Platinum Card offers our service as a benefit when you book your travel using their online portal.
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Richard Kerr
Richard Kerr@KerrPoints·
Well the day before thanksgiving and I didn’t buy @getfreebird because I’m flying @Delta and Delta just cancelled on me 😞
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Freebird, Inc.
Freebird, Inc.@getfreebird·
@ShaunBu8675309 We're always happy to help Shaun! We don't have a yearly plan at the moment, but we'll let you know if we start one :)
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Freebird, Inc.
Freebird, Inc.@getfreebird·
@TripAstute Hi Ernest, thank you for the video! We really appreciate the spotlight. We also wanted to let you know that we also offer support via text and phone call as well. (:
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Freebird, Inc.
Freebird, Inc.@getfreebird·
@NapletonScott Hi Scott, thanks for reaching out! When you purchase Freebird coverage, you will be asked if your itinerary has a layover. Once you click yes, you will be able to put both your Spirit and United Airlines flights into our system. You can do so here: getfreebird.com/travelers. (:
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NaplesAP
NaplesAP@NaplesAP·
@getfreebird How would I use your service to protect this itinerary?
NaplesAP tweet media
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Freebird, Inc.
Freebird, Inc.@getfreebird·
@NapletonScott @KerrPoints If your connection between the NK and B6 flights is less than 12 hours, you can protect them as a one-way trip for just $19!
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Freebird, Inc.
Freebird, Inc.@getfreebird·
@AlexandreZuttre Thanks for your interest in Freebird. We send our rebooking options for same-day and next day, so even if there are no flights left on the same day as your canceled flight, we can rebook you on the first thing tomorrow!
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Alex Z 🛡️
Alex Z 🛡️@AL3X4ndrZ·
@getfreebird what happens if my flight is canceled, but Freebird cannot rebook me on anything because there are no other option (e.g. last flight of the day)?
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