Spectrum

Hello, I am sorry to hear that there was a line at the store. You do have the option to make an appointment at: spectrum.com/locations/i/ag… or return the equipment to a UPS store where they would box up the equipment and return it to us. If you do have any further questions or concerns please send us a DM and we'd be happy to assist. ^SS

@GetSpectrum I don’t appreciate being forced to wait in line at your store just to return the equipment from your shitty internet service that I already cancelled. I should have known. slow, crappy internet matches the slow, crappy customer service.

@Allocution_TK Thank you for bringing those concerns to our attention. We are sorry to hear that this was your experience and would like to investigate further. When able, please follow up with us in a DM, so we can address & assist. JM

@GetSpectrum has to be the absolute worst ISP in history

@cyberaxe Hey there! Thank you for bringing your concerns to our attention. We'd like the opportunity to hear more and investigate those billing concerns a little further. When able, please follow up with us in a DM. JM

@GetSpectrum Called to lower my internet because I can't afford it and it's between internet and food next month. Been a 1gb custom for a decade. Your customer support threatened to raise my prices and give me half the speed. Purely abusive and harmful. Cheapest option is $85/m - Cheapest on the website $30/m.. but I can't have that. or the $40/m or the $60/m... nope $85/m is the only option plus $10/router or nothing..... When I demanded a manager they kept me on message hold hoping my phone would timeout and I'd disconnect. Pure scum. The price on the website is half to 1/3 my price as a customer. You say all over no contracts yet you abuse us current customers like we are under contract. If it's no contract then new customers means nothing. unless your goals are to harm your current customers. Is that your goal to harm me? Because you are. By forcing us your loyal customer to pay 2x/3x in some cases 10x what a new customer would? Please tell me how this isn't pure scumbag abuse.

@FreedomMatters Thank you for bringing those concerns to our attention. We are sorry to hear that this was your experience and would like to investigate further. When able, please follow up with us in a DM so we can address & assist. JM

@ItzDanielle2U Good morning Danielle. I'm very sorry you've had issues with service performance as well as customer service. If you would please contact us directly @Ask_Spectrum,so that we can collect some information to locate your account, we will be happy to look into this for you. MG

@GetSpectrum i have been a customer for year and have never received such terrible customer service. I was charged for services i didn’t use was told to read my agreement and was left on hold to speak with supervisor for 45 mins. I will be looking into canceling all my services!

@iakaj8 Hey there! Thank you for bringing your concerns to our attention. We'd like the opportunity to hear more and investigate those connection issues a little further. When able, please follow up with us in a DM. JM

@GetSpectrum y’all’s support team ass y’all’s ai bot ass y’all love having outages. Get y’all’s shit together. PLEASE GET RID OF THAT TRASH AI BOT ON THE SUPPORT APP ITS FUCKING USELESS!!!!!

@Skillsg_ Hey there! Thank you for bringing your concerns to our attention. We'd like the opportunity to hear more and investigate those connection issues a little further. When able, please follow up with us in a DM. JM

Creators of @CallofDuty need a reality check. Whoever came up with this #sbmm bs need to be tortured. And @GetSpectrum internet trash asf! @Activision horrible asf! You new sensitive btches need a lot of harm done

@Augiecrockett Thank you for bringing those concerns to our attention. We are sorry to hear that this was your experience and would like to investigate further. When able, please follow up with us in a DM, so we can address & assist. JM

@GetSpectrum I just had another horrific experience with this company. I swear they are undefeated in terrible customer service.

@FL_Daily Hello, I understand how important it is to expediate you visit to our local store. If we can be of assistance, please feel free to reach out to us please feel free to reach out to us directly in a private message. ^AS

@justinryanio From tip-off to the final buzzer, this is next-level viewing.

Just watched the first ever live immersive NBA game on Apple Vision Pro. Let's talk.

And we’re off. Marcus and the 66 @GetSpectrum Honda is green for Top 12 quals #Honda200 // #SpectrumPartner

Suited and ready to roll! Green flag coming up in 10 mins! ➡️ FOX #Honda200 // #SpectrumPartner

Another double Top 10! Not bad, boys. Not bad at all. 😎 #INDYCAR // #Honda200 // #SpectrumPartner

#INDYCAR We have some local @GetSpectrum technicians out here at @roadamerica getting the full experience. #XpelGP // #SpectrumPartner

#INDYCAR And we’re here for Practice ✌🏻 at Road America #XpelGP // @GetSpectrum // #SpectrumPartner

Time to get racey! Final practice coming up on FS1. #INDYCAR // @GetSpectrum

Life in circles🔄 We start P6 and P7 tomorrow night…the top Hondas in Qualifying.👊 #INDYCAR // #Bommarito500

So excited to have @getspectrum join us for 4 additional @INDYCAR races this season. #SpectrumPartner Keep an eye out for the No. 66 Spectrum Honda at: WWTR Road America Mid-Ohio PortlandGP Read more: bit.ly/4mU5o6m

Buckle up! The No. 66 Spectrum machine will be racing under the lights (and in prime time) on Sunday. We can’t wait! #GetSpectrum // #INDYCAR

Start your engines! We're teaming up with Meyer Shank Racing for the Indy 500. For us, speed is everything. #SpectrumXMSR #Indy500 #BuiltForSpeed #SpectrumInternet