Visit Health

@Mrshaikh7576 Apologies for the inconvenience caused. We understand how frustrating this experience must be. We are getting this checked with the concerned team on priority and will ensure you receive an update at the earliest. Thank you for your patience.

@getvisitapp Hi team, Whenever I tried to place a medicine order, It always has an stock issues, only limited medicine available and it leads to call customer care which always says wait for 45 mins and do nothing, next it takes multiple follow-up, current ticket 258066

@Voiceofcomunty @policybazaar @StarHealthIns @NMC_IND @PBHelpDesk Apologies for the inconvenience. This is not the experience we aim to provide, and we take such feedback seriously. Please share your details along with the consultation information at pearl@getvisitapp.com so we can review this on priority and assist you with a resolution.

Dear @getvisitapp , Your online consultation is useless. Your doctor not even give a respect. They not even listen my word. @policybazaar Get visit service is third class.. Medibuddy doctors are so much good compare to visit health @StarHealthIns @NMC_IND #Visithealth

@adityakumar529 Apologies for the inconvenience caused, Aditya. This is definitely not the experience we strive to deliver, especially for time-sensitive consultations. Please share your details at pearl@getvisitapp.com so we can assist you with a resolution at the earliest

@getvisitapp we use online apps for medical consultation on case of emergency. Paid 450 for a consultation and the call from the doctor came after 2 hours. Horrible part , the doctor was on her own world creating symptoms for me. Service is horrible and money wasted

@shethdm Apologies for the inconvenience caused, Dipesh. We understand your concern and this is not the experience we aim to provide. Please share your details at pearl@getvisitapp.com so we can have this reviewed with the concerned team and assist you with a resolution at the earliest.

@getvisitapp Totally fraudulent company Visit is their registered vendors doesn't know the claim process. Claims being rejected with reason incorrect invoice uploaded. What should I do those are your registered vendors. Request # 45289. Do prefer to continue further with such

@devendrnath_jha Apologies for the inconvenience caused, Devendra. This is certainly not the experience we intend to provide. We are checking this with the concerned team on priority and will get back to you with an update shortly. Appreciate your patience in the meantime.

Extremely poor experience with @getvisitapp, Ticket ID: 2783820 Paid for add-on tests via your team, but lab had no record. This is unacceptable and unprofessional. Resolve this immediately or process refund. Awaiting urgent action. #CustomerComplaint #Healthcare #Visithelp

@Prabhdeeps5522 @NivaBupaSupport Dear Prabhdeep, we sincerely apologize for the distress this has caused you and your mother. We take these concerns very seriously. I am initiating an internal review of this matter immediately to understand the discrepancy in these reports.

Part 2 Take an stringet actions against the hospital and why they are making fools and why companies don’t support patients taking side of hospital complain for same in @NivaBupaSupport and @getvisitapp but still no response

@NivaBupaSupport @Niva_Bupa @PMOIndia @WHO @getvisitapp @AyushmanNHA @MoHFW_INDIA @lalpathlabs Part1 Dear sir, I went for some tests in the Gulati hospital Yamunanagar and booked test for my mother on 07.03.2026 in name of Baljeet Kaur but they gives normal weather she has diabetes

@vish0477 Hi Sir, Please help us with your contact number so that we can connect and under the porblem to seek the resolution. Regards, Visit Health

@getvisitapp What details you want?

This is how @getvisitapp spam you day in day out

@me_divyansh Apologies for the inconvenience caused. We are currently looking into the matter—please allow us some time while we check this internally. We will get back to you shortly.

I'm beyond frustrated! 😤 I keep submitting documents, but they keep asking for more. It's time to upgrade your services and actually help customers, not just endlessly request paperwork. 😩📝😡 #CustomerService @getvisitapp

@getvisitapp my claim id 3742506 has not been processed it been more than 10 days

@Naveddescorpe Apologies for the inconvenience caused. This is certainly not the experience we aim to provide. Please share your registered contact number with us at pearl@getvisitapp.com, and our escalation team will connect with you on priority to assist further.

@getvisitapp i am unable to book offline consultation appointment and your customer support team is just put me on hold and then mute then disconnect the call

@AGLegal2 Hi Rishabh, we sincerely apologize for the technical error with the location and the subsequent delay. We are prioritizing the refund for Order #1627264 (Pushpa Devi). As discussed, this will be fully resolved by today. Thank you for your patience."

@SGKhan295234 @StarHealthIns Dear SG Khan, We sincerely apologize for the concern caused.Kindly share your registered contact details with us at pearl@getvisitapp.com so our team can review this on priority and assist you accordingly.

@getvisitapp @StarHealthIns Look at the video attached This is really concerning

@getvisitapp Dear Team I am not able to order medicine through the @StarHealthIns via app Kindly look into it and assist

@maheshdeore791 @StarHealthIns @irdaindia Hi Mahesh, as discussed, we hope the issue has now been resolved. If you require any further assistance, please feel free to reach out to our escalation desk at pearl@getvisitapp.com, and the team will be happy to assist you.

@getvisitapp kindly help with Ticket ID 2042269. My single prescription is not completely delivered yet despite putting 2 orders and still medicines left from prescription. Kindly provide remaining medicine which is missing in order and prescribed. @StarHealthIns @irdaindia

@maheshdeore791 @StarHealthIns @irdaindia Hi Mahesh, we sincerely apologize for the inconvenience caused. We are currently looking into the matter on priority and coordinating with the concerned team to ensure the remaining medicines are delivered at the earliest. We will keep you updated shortly.

@shahbaz2000 Hi Shahbaz, we sincerely apologize for the delay and inconvenience caused. This is not the experience we aim to deliver. Please share your registered details with us at pearl@getvisitapp.com, and our escalation team will prioritize and assist you at the earliest.

@getvisitapp The worst service ever had, no support from customer care team at all. It has been 7days failed to provide normal blood test report. pathetic service

@AGLegal2 Apologies for the inconvenience caused, Rishabh. Please share your registered contact details with us at pearl@getvisitapp.com, and we will get this checked on priority and assist you at the earliest.

I cancelled my lab test order (Order ID: 1627264, Patient: Pushpa Devi) because your service showed an invalid location and collection was not possible. However, the refund has still not been credited. Kindly process my refund immediately. This delay is unacceptable. @getvisitapp

@Bhardwaj2147 @policybazaar Apologies for the inconvenience caused, Dilip. Please share your registered contact details with us at pearl@getvisitapp.com, and we will get this checked on priority and assist you at the earliest.

@getvisitapp @policybazaar No response despite repeated complaints. PB Pass was promised for free online consultation, with no exclusion of dependents mentioned at purchase. Now denying the benefit. If not resolved, I will escalate to IRDAI and Consumer Forum. #PolicyBazaar

@AtulRanjan69 Apologies for the inconvenience caused, Atul. Please share your registered contact details with us at pearl@getvisitapp.com, and we will get this checked on priority and assist you at the earliest.

@getvisitapp Booked online consultation 2 days ago, still no doctor call. Support keeps saying “wait 20–30 mins” again & again and misbehaving. Very unprofessional. Please resolve ASAP. #onlineconsultation

@meet2sumit @abcapital @policybazaar Thanks for confirming, Sumit. We’ve received your email and have taken this up on priority with the concerned team. Our team is actively reviewing the case, and we’ll update you at the earliest with a concrete resolution.

@abcapital Pl resolve these case numbers which are pending since Jan 6 and your team along with @policybazaar and @getvisitapp are not able to solve it. Can anyone help me from SM team of these big companies?