Confusion and huge delays at Terminal 5 Heathrow baggage claim this afternoon. Who is to blame ? BA or BAA? Either way a dreadful customer experience and those flying into the UK deserve better. #BA #BAA #Heathrow #delay #CustomerService
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Gillian K-Cumberlege
2.6K posts
Gillian K-Cumberlege retweetledi
It is with great sadness that we note the news that Professor Sir Roy Calne, Honorary Fellow of Trinity Hall, has died aged 93.
trinhall.cam.ac.uk/news/professor…
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@Fortnums - still waiting for delivery of parcel order on 3rd December that has been sitting in a depot that Fortnums seem unable to access - #reputation? #client service @BBCRadio4 @FT
Fortnum & Mason@Fortnums
@gkarran Dear Gillian. I'm very sorry to hear of your poor customer service experience. Please could you kindly DM us or email customer.services@fortumandmason.co.uk and we will look into the matter further. Thank you kindly, Ben @ Fortnum's
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@gkarran Dear Gillian.
I'm very sorry to hear of your poor customer service experience. Please could you kindly DM us or email customer.services@fortumandmason.co.uk and we will look into the matter further.
Thank you kindly,
Ben @ Fortnum's
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@Fortnums Dear Ben
please note I have been in regular contact with your customer service team both via email and on the phone. This has taken a huge amount of time. Ref: WEB007963996
Gillian
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such frustrating service from @Fortnums - total inability to deliver a Christmas parcel and shocking service. Such a shame but definitely a deterrent. What happened to customer care? #poorservice
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I've #justsponsored Fiona Foundation which is doing great work locally plus supporting female chemical engineers. A great legacy & well done to those running. See @JustGiving. @JoeKarran justgiving.com/page/greatnort…
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Gillian K-Cumberlege retweetledi
Let's go punting they said - it'll be fun they said!
A picture of Cambridge every day since 2010. (No 4877) Friday 4th August 2023
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Gillian K-Cumberlege retweetledi
A huge congratulations to these deserving winners. 🌟🌟🌟🌟🌟
Cambridge CSI@CJBSsocinnov
Congratulations to the winners of the 2023 Cambridge Social Innovation Prize. Dr Liz Dennis @FiloProject @zakmoulaoui @InvCities @AoiseKN @_SupplyChange Poku Osei @Babbasahub Tim West @PioneersPost Just a quick podcast to introduce you to the winners - orlo.uk/9WGl1
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Gillian K-Cumberlege retweetledi
The sun is shining and our team of students are welcoming prospective students and their families to Trinity Hall as part of #CamOpenDay2023. Come along and tour our beautiful College and learn more about Cambridge life.
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Gillian K-Cumberlege retweetledi
Very sorry to hear that Bob Kerslake has died. A good and generous man, dedicated public servant and an inspiring Head of the Civil Service.
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“We are delighted to hear of this honour for Terry Waite... his life has been exemplified by his humanitarian work and we were very pleased when he took up his Honorary Fellowship of Trinity Hall in 2022.” trinhall.cam.ac.uk/news/honorary-…
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Well done #GIWL and #JuliaGillard keeping women's rights in #Afghanistan on the radar #ChristinaLamb #media #30%Club #education #womensrights
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Gillian K-Cumberlege retweetledi
Our new artwork is on display in the Dining Hall. Created by alumna Sophie Mei Birkin it reflects on the River Cam and the environment, and is QUITE different from the usual portraiture that hangs there.
trinhall.cam.ac.uk/news/artwork-c…
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This dinner is so timely bringing experienced medics and student doctors together just when there is such a focus on the profession. Have a great discussion @TrinityHallCamb @JoeKarran #doctors #psychiatry
trinhall.cam.ac.uk/news-events/ev…
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Gillian K-Cumberlege retweetledi
Our Gardens team have a new vision for the herbaceous border around the Old Library. It's been 10 years since it had a revamp! trinhall.cam.ac.uk/garden-news/a-…
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Gillian K-Cumberlege retweetledi
This morning we raised the flag above Trinity Lane to mark LGBT+ History Month. It looks particularly grand from Senate House Passage. #LGBTHM23
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othello.ntlive.com brilliant last night of Othello yesterday - the toughest of themes addressed - completely recommend - why we need the arts @NationalTheatre
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Gillian K-Cumberlege retweetledi