GMVDPT

Day 5 of tweeting @interiordefine until they give me back my money for the couch I bought that was never delivered! This is unacceptable and outrageous conduct and I highly recommend avoiding this company. #interiordefine

Day 4 of tweeting @interiordefine until they issue a refund for a couch I ordered in July that was expected to arrive in November. Now the earliest I would receive my couch is in MAY. It feels like they are going to hold my money hostage indefinitely. #interiordefine

Day 3 of tweeting @interiordefine until they process my promised refund. It is impossible to reach customer service via email or phone. I have tried for 4 weeks.

@bobbyklein1 @interiordefine I'm sorry, this is unacceptable behavior from @interiordefine. I sympathize with how frustrating this situation is.

@gmvdpt @interiordefine They've gone dark on me! I've even gone to the store and raised my voice until they put me on the phone with the GM of the store. On Oct. 3, she said I would receive my full refund ($5700+) in 10-14 business days. STILL NOTHING and no replies to emails/calls! @interiordefine

Day 2 of tweeting @interiordefine until they respond to my customer service complaint. I paid $3590.62 in full for a couch that I will not receive, and the company has not processed my promised refund. #interiordefine

Day 1 of tweeting at @interiordefine until my order issue is fixed! I cannot get anyone on the phone or email to respond regarding a promised refund after delaying my couch delivery an extra 5 months. This is the most horrible customer experience I have ever had. #InteriorDefine

My brother got laid off yesterday from Marriott. He applied for unemployment; they called to check his employment status. Marriott HR says he’s NOT laid off but on a ZERO hour schedule. So he can’t qualify for unemployment NOR does he have health insurance.

@united please take note and let concerned travelers like me avoid being part of the spread of a deadly disease without huge financial loss.