Matt

@UPS_UK in April (6-months) ago, my wife accidentally left her wedding ring in the UK when we’re on holiday from the US. We used @UPS_UK to get the ring shipped back to us. @UPS_UK lost it. And for the last 6-months going back and forth with customer service I have no resolution.

@Avis get it together Avis DTW. Might be the worst Avis in the country.

@QFCGrocery I placed a pick up order today using your iPhone app. I found your app very difficult to use.

@Lisa_Herbold Too bad your “poverty defense” scheme fell through. We could’ve written all this off.

There is emerging evidence that organized retail crime has increased during the pandemic. To better address this issue, we are requesting an audit of organized retail crime.

@HiltonHonors 3yr diamond member. I hate the daily F&B credit. Looking through your twitter feed I’m not alone. I don’t see many folks liking the flexibility. Please pass this along to the mngmnt.

@AskFrontier is an account manager still going to reach out to me today?

18:50 today. Yes, I restarted my router

Thanks, while you're accessing my account can you please explain the frequency that my internet goes out. I feel like it is quite often

@AskFrontier internet is down in Greencastle, IN 46135

@AskFrontier internet still down Greencastle, IN

@AskFrontier internet is down. Greencastle, IN

@AskFrontier internet is down in Greencastle, In., again You guys had it working for a good 6 hours, and now I’m guessing that I’ll have to find some internet at Starbucks, so I can work tomorrow. And I’ll guess that you guys are very sorry for my inconvenience. #GroundhogDay

@AskFrontier what Is the status on getting the internet back up in Greencastle, In. It’s been down for 24 hours

@AskFrontier what is the status on getting the internet back up in Greencastle, IN? I need the internet for work.

@AskFrontier it appears that I’m at the start of my monthly internet outage in Greencastle, IN

@AskFrontier I was last told by tech support that no one is available until Wednesday to come fix my internet. A week and a half seems like an unacceptable amount of time to let a customer go without services he’s paying for.

@AskFrontier I found the email from Ronald. I stand corrected, my apologies a tech reach out to me Monday and said that there was an outage in Portage. I was notified Tuesday that it was corrected. I was told thurs or fri that there is a break in the outside my house.

@AskFrontier I’ll work any avenue I can to get my internet back up. If frontier social media can help me, please help me.

@gratefulmedic Matt, I see that my agent emailed you several days ago and we have yet to receive your reply. Were you still interested in working with social media in regards to your issue? ^EGS

@AskFrontier starting day 6 without internet.

@AskFrontier I see an email about my digital security and my bill which isn’t prorated for the week, last month that my email was down. I see no emails from anyone trying to help me resolve my current issues please resend the email, and I will update that I missed it.