Duchess of Grouchville 😁

Today I’ve said goodbye, for the very last time, to my (borrowed) 1st born, my very much loved and adored nephew 💔💔 Please PLEASE you wonderful men on this planet, talk to someone if you are struggling. Anyone. Me. I’m here. #andymansclub #itsoktotalk

@SeddSezz Least he didn’t need to find a fridge…

🚨STARMER FLIES TO THE GULF TO AVOID PMQs Yet again, ‘Never Here Keir’ is departing the UK to support the ceasefire in Iran. He refuses to face the music in the Commons time and time again. If only his departure today was permanent…

@BarclaysUKHelp Your app has been “being updated” since 28th January to my knowledge. Please help!!!

@grouchy15 Hey there 👋 Thank you for your reply, please can you come back into DM with us so we can discuss this further and see how we can help? -Jess twitter.com/messages/compo…

@Barclaycard when is your online chat coming back? You’ve been “updating your website” for a while now, in the meantime, us customers can’t talk to anyone like we could.

@BarclaysUKHelp Am sure lots of app users would be interested so would save you time if you answered on here

@BarclaysUKHelp I want to know when live chat will be available again on the app. It’s been down for weeks but your website says all is ok. Conflicting information from Barclaycard.

@grouchy15 Hello again, can you contact me in DM to let me know what issues you're having please? Anth twitter.com/messages/compo…

@Barclaycard When will the app be sorted?

@grouchy15 Hey there 👋 I hope you're doing okay today. I'm really sorry you're finding it difficult to speak with us and I'd really like to help you 🙏 Please can you pop over into DM with us where I'll be able to take more information from you to support further. 1/2 twitter.com/messages/compo…

Hi. I’ve private messaged.

@EmiratesSupport I already sent you a DM. Nearly 3 days ago. Still waiting an answer. If you stoped keep sending the same response as this over and over, you may actually have time to respond to the questions already sent.

@grouchy15 You can DM us here for further assistance. Thanks. x.com/messages/compo…

@EmiratesSupport @AniketB85604 Please respond to my DM @EmiratesSupport @emirates

@AniketB85604 Hi Aniket, Thank you for reaching out. We sincerely apologize for the delay, as we are currently experiencing a high volume of messages. Please DM us your booking reference and email address, so we can look into it and assist you. twitter.com/messages/compo…

My Dubai-Boston flight has been disrupted. It is on 9 March. I’m unable to contact anyone to reschedule. @EmiratesSupport @emirates , what am I supposed to do?

@EmiratesSupport @AbbyC09 Will you send a DM link to my previous question please? I cannot send you a DM without.

@AbbyC09 Hi, we have reached out to you via DM. Please check your inbox. Thanks twitter.com/messages/compo…

@emirates It says subject to fare conditions at the time of booking. Does that mean I do NOT get ALL of my money back? It was a scheduled flight, business class flex

@grouchy15 Hi, there will be no additional fees for cancellations or rebookings.

@Abubakar8v Hi Abubakar, thanks for sending a DM. Our Contact Centre is currently experiencing a high volume of messages and calls, leading to increased wait times. We appreciate your patience, and we’ll do our best to respond within 48-72 hours. Thank you.

@emirates Thank you for clarifying.

@EmiratesSupport If I request refund for the flight you cancelled, is there any penalty? It was today, but did not take off, cancelled 2 days ago.

Following the partial re-opening of regional airspace, Emirates is operating a reduced flight schedule while working to restore full network operations. ✈️ Flights to these destinations are currently operating: emirat.es/nowoperating. 🎫 Customers can check availability and book here: emirat.es/bookflights. We are accommodating customers with earlier bookings as a priority. Customers should only proceed to the airport if they have a confirmed booking. The airline anticipates a return to 100% of its network within the coming days, subject to airspace availability and the fulfilment of all operational requirements. Safety, as ever, remains paramount as is our duty of care. Operations Update ◾️ Yesterday, Emirates carried approximately 30,000 passengers out of Dubai. ◾️By tomorrow, 7 March, Emirates will have 106 daily return flights operating to 83 destinations, representing almost 60% of our route network. ◾️In certain high-demand markets, Emirates has significantly scaled up its operations. In the UK alone, the airline will be operating 11 daily flights across five airports by 7 March, reflecting the strength of travel demand between the UAE and UK. ◾️Additional capacity is being deployed across India, with Emirates scaling up to 22 daily flights, serving all nine of its Indian gateways by tomorrow 7 March. ◾️In the United States, Emirates currently operates to seven of its American gateways, ensuring continued connectivity between the US and the UAE during this period. We continue to monitor the situation closely and adapt our operations accordingly. We urge all customers to check emirates.com and our official social media channels, where we will publish the latest updates as they become available.

@EmiratesSupport @Abubakar8v If I request a refund, will there be any penalty? You cancelled the flight. It didn’t take off.

@emirates I can’t DM you. Help!

@grouchy15 Hi, our Contact Centre is currently experiencing a high volume of messages and calls, leading to increased wait times. Please send us a DM, and we’ll do our best to respond within 48-72 hours. Thank you.

@EmiratesSupport On your website says flights to 7th March cancelled but chauffeur service has emailed me to confirm booking!! Please advise urgently.

Due to ongoing flight disruptions, our Customer Care teams are experiencing exceptionally high volumes. We're working to resolve all enquiries as quickly as possible. Rest assured, all cancelled flights will be rebooked or refunded as soon as possible, based on your preference. If your flight has been affected by recent cancellations, here's what you can do right now: 💬 Direct Message: DMs are the most efficient way to contact us right now. Please expect a 48-72 hour wait before we are able to respond. You can DM on X at emirat.es/xdm ☎️ Phone: Only call us if you are in need of very urgent assistance. Please be patient and expect a wait on hold of up to 2-3 hours. Contact numbers for your country can be found at emirat.es/support 💳 Refunds: You can request a refund for your booking if it is on or before 12 March without contacting us. Just fill out the form at emirat.es/refund 🧳 Travel Agents: If you booked via a travel agent, please contact them directly for assistance with rebookings and refunds If your enquiry is not urgent, please visit emirat.es/flightstatus for the latest updates, and contact us at a later time. Please also make sure your contact details are up to date at emirat.es/managebooking so we can keep you informed. If you need further assistance, DM us with your booking reference and flight details, and we will get back to you as soon as we can. Thank you for your trust and patience.

@EmiratesSupport @anna_mensa78614 Please put details of refunds with no penalty’s on your website. I have been trying to get this info for 5 days on here, live chat and phone.

@anna_mensa78614 Hi Anna, Thank you for reaching out. We sincerely apologize for the delay, as we are currently experiencing a high volume of messages. We've replied via DM. Please check your inbox.

I have tried to contact you by phone, live chat and on here for 5 days with no reply. I know you are busy but please put on your website when we can claim money back with no penalty and everyone would know what’s happening and not keep contacting you.

@EmiratesSupport Hi. I am due to fly to Perth Australia on Friday but no info yet on cancellation. What are my options please?