Ian

@GNRailUK 1st message is there are only 2 cancellations due to shortage of train crew. 2nd is there is a red zone so we've reduced service. This leads straight back to my original question. Why is it not a problem all day but the minute rush hour hits it is?

This area is within the red zone which has been determined by the Met office. For safety, we have advised customers to only travel if absolutely necessary and that a reduced service is in place. We are sorry for any inconvenience caused and for more information about this, please visit our website or X thread. ^Liv

Genuine question @GNRailUK how is it that the Moorgate to Stevenage line can run all day, in the heat, with no cancellations, but the minute it hits 5pm, the heat suddenly means more than half of the scheduled trains can't cope?

@GNRailUK Yep today. But the app suggests it's a smidge more than 2...

@gunit22 Hi Ian, could I ask if you're referencing today? If so, I can see there is one cancellation at 16:41 and another at 20:16, both due to an unavailability of train crew. However, between these times there are multiple trains running on this route. ^Kirsty

@GNRailUK Just a suggestion. Maybe announce that on the platform instead of cycling through the "fault on a train" , " person taken ill" "it's on its way" rubbish. Just spent 45 mins waiting for trains that aren't coming.

Emergency services are dealing with a incident between Hertford North and Alexandra Palace. All services running through this area are subject to delays and alterations. ℹ️ More information to follow...

@virginmedia @Raphas_Angel_ Like having a "currently don't deal with DMs on x" since 2023? If you didn't have a monopoly on my road I'd happily be an ex customer.

@Raphas_Angel_ Hi Emma-Leanne, with a public page for a company providing a service, you'll always get negative comments. People generally comment if they've had a poor experience far more than if they've had a positive experience. Any issues customers have we always assist as much as we can.

@virginmedia @JonathanL58399 "Currently unable to offer DM support via X." You haven't since early 2023. Why even be on here!

Hi Jonathan 👋 Thanks for getting in touch to flag this up to us! We're so sorry to hear about this situation with your mum's account and would like to help get it sorted. Sadly we're currently unable to offer DM support via X at the moment. If you can please reach out to us on one of our other supported channels: - Facebook Messenger (Virgin Media) - Instagram DM (@virginmedia) -📞Call: 150 (free of charge) from a Virgin Media landline or 0345 454 1111 from any other phone -📲WhatsApp: 07803089684 - You can find all our other contact info here: virg.in/contactvm We can then investigate and help put things right. Thank you for your patience and co-operation! Best wishes. 🌞

Dear @virginmedia, you messed my 75 yr old mother about during switch to Sky and have taken c£900 from her after acknowledging she has returned her kit! You have passed final bill to debt collectors. My mother is in tears but you will not help her. Why?!?

@henrywinter I met him once at a corporate event. Nothing was too much trouble. Made sure everyone got a photo, left messages on people's phones etc. Wouldn't leave until everyone was seen. We offered to pay for his taxi - no thanks, I'll jump on the tube. Genuinely lovely man.

One of the many reasons why Kevin Keegan is special is that he makes other people feel special, and that's a great gift. Keegan is a footballing great who wears his greatness lightly. He’s King Kev and a man of the people. He's never forgotten his Doncaster roots, indeed is very proud of them, and the work ethic inherited from his father and grandfather, both miners. A work ethic that propelled Keegan to the top. The great smell of Brut - and sweat. That was Keegan the player. He maximised every last ounce of his talent. That's one of the many reasons he's always been so respected. Another of the many reasons why there is such an outpouring of love for Keegan, and so many messages of support as he undergoes treatment for cancer, is that as a footballer he reached for the stars with his feet firmly on the ground. Keegan is one of the greatest footballers in English and European history, a European champion with Liverpool, a two-time Ballon d’Or winner at Hamburg, a much-loved Newcastle United player and manager, and whole-hearted in his work with England as player and manager. Diego Maradona asked for his shirt after an Argentina-England game in 1980. Keegan played against Pele, George Best and Johan Cruyff. And yet he’s as down to earth as they come. In fact, he often sends himself up. He cares for people. I went to interview him once at Maiden Castle, Durham, where Newcastle were training at the time and Keegan was the manager of the Entertainers. He sent a message to say he’d come to the pavilion for a chat when training was finished. Great. I might get an early train home. A member of Newcastle’s staff mentioned that Kevin might take a while because this was a day when fans were allowed in to watch. He stepped off the pitch, and spent around an hour signing autographs, chatting away, never rushing people, just making them feel special. He dropped to his haunches so he could talk to one kid in a wheelchair, making eye contact, and having a proper chat. It meant the world to this kid that Keegan cared. He reached the pavilion, changed, and gave me 20 minutes of his time. He’s incredibly generous with his time. And there have always been so many demands on it. He tells the story that his determination to sign every autograph and meet every picture request dates back to a moment when, as a kid, he was snubbed by a Doncaster Rovers player. Keegan had waited after a Rovers game, politely approached his favourite player, and got knocked back. He’s never forgotten the hurt he felt. So he makes sure he fulfils every autograph request – no matter how long the queue. I hosted a talk with Keegan at the Cheltenham Literary Festival in 2018. He was promoting his autobiography so was obviously going to be accommodating. But, typically, he went above and beyond. Smartly suited, Keegan arrived so early that only the security guy was there. Keegan patiently chatted away with the security guy, asking him about his job, where he lived, just being friendly because that is Kevin Keegan for you. Interested in people. Good to them. Later, when the talk to the audience finished, Keegan headed into the Waterstones’ tent to sign books. The queue was huge. The Festival was closing for the night but Keegan stayed two hours to make sure everyone had their copy signed or their shirt. One lady had her Liverpool jacket signed (below). Keegan not only signed but had a joke and a laugh and a picture with them all. On Boxing Day, Keegan was at Scunthorpe United, his first club, promoting non-League football. He joined in the carols and got behind the bar, pulling pints, helping out, spreading laughter. Because that’s what Kevin Keegan does – spreads joy. And that’s one of the many, many reasons people are rooting for Kevin Keegan at this challenging time.

@UberEats order placed at just before midday. Estimated arrival 12:23. Latest arrival 12:55. Order just cancelled with a cheery "there are other places to order from". Not. Good.

@EnfieldCouncil Then you need to have a word with the crews then.

@gunit22 Good afternoon, thank you for your query. Cones and lights remain until crews confirm the site is safe and update the systems. For updates, contact our Street Works Team at: nrswa@enfield.gov.uk or read more here : enfield.gov.uk/services/roads… MM^

"Roadworks" in Enfield. Why haven't the lights and cones been removed? @EnfieldCouncil

@ediz1975 @PGCommunity @JourneysPlaces It's a joke. I've driven an extra mile on a 2 mile journey to get to a road because of an LTN stopping a direct route. Palmer's Green yesterday had 3 way traffic control which caused chaos. But of course Fox Lane had to be protected from pollution so no alternative route.

Another evening of pure destruction outside the LTNs …. @PGCommunity @JourneysPlaces called our roads quiet that takes twice the amount of cars any pre LTN road took yet call them high traffic roads …. Two tier council that is increasing congestion upon others while making millions in fines

@virginmedia Eh? You are able to respond yes? X doesn't hold your internal diagnostic data does it? Really confused here.

@gunit22 Due to technical restrictions we’re currently experiencing on X, please reach out to our team via 0345 454 1111 or 150 from a VM landline. We'll be able to look into this issue for you. We're also available via Facebook, Instagram, or our Community Forums.

@virginmedia N21 London. Internet down since 2pm. Every time I log in to report, I get told to wait 2 hours then come back. It's been nearly 6 already. What do I do?

@virginmedia Thanks, but the link says there are no issues in my area. I've rebooted, checked every connection etc. Your response implies there is a known issue that you are working on. The app says there isn't.

@gunit22 Hello Ian. We apologise for any inconvenience caused and our teams are working hard to get this fixed as quickly as possible. Updates can be found here virg.in/service or by calling 0800 561 0061.

@Sam6WHU I've not bought a shirt for 3 years now. Liked none of them. If this were the new kit, Take My Money Now.

New Balance concept.

@GNRailUK Ha! Saw this as I left Paris and thought at least it will be cleared by the time I * Get through Paris traffic to the station * Clear customs * Clear passports * Get to St Pancreas Of course it's now nearly 7 hours later and I can't get a train home

⚠️Due to the electricity being switched off for safety reasons between Alexandra Palace and Finsbury Park some lines are blocked 📢Train services running through these stations will be delayed 🕓Disruption is expected until 14:30

@GNRailUK folks, every time you show a train as delayed with no arrival time you then cancel it. Just be honest with us and lust it as cancelled. Happens every single time

@Coufi5 On the pitch after the Frankfurt game said everything. Hammer legend.

Love you …BIG THANK YOU ❤️⚒️

@but_cyclists Van drivers on bikes

A cyclist drives a van

“Cyclists don’t stop at red lights” Wait for it. Wait for it. Bank Junction another great car free space in London with 90,000 pedestrians using it daily and lots of lovely cyclists too 😊