Issues Respond//Team

@eRe_6 @eRe_6 Kindly follow us and send a DM so we can prioritize your case and assist you promptly. 💬✨

Oye @Profeco cómo puedo hacer para acusar a @Hertz de costos ocultos que te quieren hacer pagar cuando haces una reservación en línea? Y aparte su personal nefasto tratándote como si les debieras la vida

@MikiaKarin_ @MikiaKarin_ Kindly follow us and send a DM so we can prioritize your case and assist you promptly. 💬✨

I’m never ever in my life renting a car from @DollarCars or @hertz ever again. They are the absolute worst.

@RamDurand @RamDurand Kindly follow us and send a DM so we can prioritize your case and assist you promptly. 💬✨

@Hertz @Uber @Chase I sent the two agents working at the @Hertz / @Uber office at 12th Ave and Bell Rd in Phoenix another email this morning and neither has responded in 3 days, nor answered their phone. I am also cancelling my @Chase account the minute my money is returned for providing zero help

@Hertz @Uber I extended my lease with the same vehicle for the 12th week LAST Friday. Hertz placed their usual up-front hold on my cost but still has not released it back to me. My friend is only a family law attorney but advised there could be some class action considerations.

@Lightning_Ink @Lightning_Ink Kindly follow us and send a DM so we can prioritize your case and assist you promptly. 💬✨

@Hertz Nah, I think I'll drag this out publicly since neither chat nor phone support could figure out which side to write on a blank sheet of paper.

Hey, @Hertz. Might want to rein in your Birmingham neighborhood location. They're not honoring reservations with over 30 cars in the lot and refusing to answer questions. Customer Service is non-existent and the agents seem more interested in talking to buddies than working.

@Hertz B Logan hertz. 1st car, had piss in the seat & floor. 2nd car smelled like drugs3rd car broke down 70 miles out. It was towed. No replacement available. Hertz initiated Lift would not pick me up. Had to uber from hotel to hotel until i was close enough to uber to Logan.

@vfarth @vfarth Kindly follow us and send a DM so we can prioritize your case and assist you promptly. 💬✨

@Hertz Hertz is deceptive in their practices.. when you pay pre-pay your rental your system bifurcates the rental agreements. Your AI computer only recognizes one of the agreement numbers conveniently.. the one the prepaid charges are on it doesn’t recognize. deceptive

@mandimoran @mandimoran Kindly follow us and send a DM so we can prioritize your case and assist you promptly. 💬✨

@Hertz nobody wants to talk to your useless robot when you overcharged my card 3x the cost of my reservation. Your robot confirms I was overcharged but does nothing about it and proceeds to keep me on hold for a representative for an hour. Finally hung up will call the CC and get the charges reversed

@RamDurand @RamDurand Kindly follow us and send a DM so we can prioritize your case and assist you promptly. 💬✨

@Hertz @Uber @Chase Another week and Hertz screwed up my bank account again. I paid my previous week's lease at 10 PM on Sunday. A couple of hours later, @Hertz DOUBLE CHARGED me for this week's deposit hold, overdrawing my Uber Chase account yet again. Chase notified immediately but did nothing....

@vfarth @vfarth Kindly follow us and send a DM so we can prioritize your case and assist you promptly. 💬✨

@Hertz After considerable amount of time on my part, I was able to get a refund. But you lost me as a company and as a customer..

@ODamiaMiller @ODamiaMiller Kindly follow us and send a DM so we can prioritize your case and assist you promptly. 💬✨

@Hertz, I rented a car from you. Made my payment and when I wanted to extend the rental, I was denied. You were having issues with my bank processing. The payment was there. Why am I penalized and on the DNR list?

@condadodad @condadodad Kindly follow us and send a DM so we can prioritize your case and assist you promptly. 💬✨

@Hertz not happy today in HNL with available SUVs for President Circle choice. Old Mazda, 26K miles, drives horrible and my head keeps hitting the top of car in an out. Not good