Himanshu Attree
742 posts



@ArvindKejriwal Bhai saab kaun sa news paper padte ho ya koi spy agency hai aapke paas gazab ho sir aap
Indonesia

@OfficialDMRC no resolution complaint registration Number-DB260125114759A1D4 registered 25th march.
New complaint as guided by staff at mg road DB2603111711059AC8 for another issue. Your helpline number useless.
English

@mcdonaldsindia Extremely disappointed The service standards are at an all-time low, employee behavior is unacceptably rude, and the food quality is even worse. This is not what I expected from the brand. Please look into this immediately. #McDonaldsIndia #CustomerService
English

@PeyushBansal your Lenskart is really a pain for users, especially if ordered online. I faced a hell of a time, and I don't know how many others have too.
English

@OfficialDMRC I am still waiting for my payment to be reversed as per your guidance. The transaction is still pending, and it has been a pathetic experience being served by DMRC in this manner. This is the worst service I have experienced.
English

DELHI METRO RAIL CORPORATION ACTIVELY USING ARTIFICIAL INTELLIGENCE (AI) TO BOOST EFFICIENCY IN OPERATIONS
The Delhi Metro Rail Corporation (DMRC) is actively using Artificial Intelligence (AI) to enhance its operational efficiency, passenger safety, security, and overall service quality. The details of these AI-driven initiatives taken by DMRC are also on display at the ongoing AI Impact Summit at Bharat Mandapam. The Hon’ble Union Minister for Housing & Urban Affairs and Power, Sh. Manohar Lal also visited DMRC’s stall and appreciated the initiatives taken towards implementing AI.
The following AI-based measures have been adopted by DMRC:
1. CONVERSATIONAL AGENTIC AI INNOVATION: Ask CHETNA
The DMRC CHETNA (Chatbot for Efficient Travel & Navigation Assistance) of DMRC is built on a BharatGPT-powered Agentic AI stack with a Sovereign AI architecture, enabling secure, India-hosted intelligence for metro passenger services. The solution provides interactive journey planning, fare information, real-time service updates, and ticket booking options across web and mobile platforms.
2. EMPOWERING THE COMPLAINT MANAGEMENT SYSTEM WITH AI
As part of its digital modernization, DMRC has introduced a state-of-the-art Complaint Management System to enhance passenger grievance redressal. This is being gradually upgraded to an Agentic AI-based system. The ongoing Phase 1 focuses on AI-enabled automation of written complaints, reducing Average Handling Time (AHT) and improving workflow transparency. In Phase 2, it will deploy an AI-powered Voice Bot on Helpline 155370 for real-time intent recognition and automated complaint registration, with seamless human escalation for complex cases.
3. AI BASED SYSTEMS INTRODUCED FOR OVERHEAD WIRE HEALTH MONITORING
DMRC has introduced advanced Artificial Intelligence (AI)–based systems to monitor the health of its Overhead Equipment (OHE) network. As part of this initiative, DMRC has deployed an Overhead Wire System Health Monitoring solution using the Pantograph Collision Detection System (PCDS) on the Red Line (Line 1), Yellow Line (Line 2), Blue Line (Line 3/4). This system uses accelerometers and drop-off sensors installed on train pantographs to continuously monitor the contact between the moving pantograph and the stationary overhead wire. This helps in identifying wire alignment issues and hard points in the system.
In addition, DMRC has introduced AI-based video monitoring of the Overhead Wire network on Pink Line (Line 7) and Magenta Line (Line 8). This system analyzes video footage captured from trains using AI image analytics to detect and classify anomalies.
4. AI-DRIVEN TECHNOLOGIES STRENGTHEN TRAIN, TRACK SAFETY AND AUTOMATIC WHEEL PROFILE MONITORING SYSTEM
An Automatic Wheel Profile Monitoring System has been introduced on Pink Line (Line 7) to continuously check the condition of train wheels. The system uses high-precision laser sensors to scan wheel profiles while trains are moving. To enhance the train safety, an Automatic Axle Bearing Temperature Monitoring System has also been deployed on Pink Line (Line 7) and Magenta Line (Line 8).
5. DMRC INTRODUCES PREDICTIVE MAINTENANCE FOR TRACK CIRCUITS
DMRC has also introduced an AI-based predictive maintenance system for track circuits on its Green Line (Line 5) and Violet Line (Line 6) to reduce train delays and significantly reduce on-track maintenance interventions. The predictive maintenance system is expected to enhance service reliability, reduce emergency on-track interventions, optimise manpower deployment, and ensure smoother and safer metro operations for passengers.
In the days ahead, more cutting-edge AI-based technologies are expected to be used by DMRC. Efforts are also being made to enhance DMRC’s capabilities in AI through collaborations with domain experts and training modules for the workforce.
English

@LemonTreeHotels this isn't just a bad stay; it’s a total failure of hospitality. Between the room and the shockingly unprofessional staff, this is the single worst service I have ever experienced. Your employees clearly have zero training or respect for guests, Absolute disgrace
English

@vikrantgupta73 Body language will be positive because Pakistan knows they will lose; they are practicing for the next match.
English

Pakistan is to practice 2-5pm and India 6-9 pm at the Premadasa Saturday - rain has been forecast afternoon onwards so India’s only practice in Colombo could actually be rained off.
And more rain is forecast the game day on Sunday
#INDvsPAK #ICCT20WORLDCUP
English

@vikrantgupta73 sir, bas karo, please. Usmaan Tariq hi hai. He is just another bowler. Why are we making him a superhero? India is a better team. Why do we need another discussion?
English

@iihtishamm Patta pehna ghumaunga aur bhokne bhi na doonga abe tu hai kaun chaman papa se bheek leni hai kya aukaat main reh..
हिन्दी

Apni aukat check karo Malaika kay tatuu. 3 wickets in a single over. Now you’ve suddenly disappeared from the X.
Sushant Mehta@SushantNMehta
Pakistan ki aukat dekh lo Pakistaniyon, humme to pehle se hi pata hai. Ye hasiyat hai tumhari, Netherlands ne pel diya lol
English

@iihtishamm Khana nai khane ko humen sikhayenge abe tere poore desh majlin itna paisa na jitna humare ambani ke hai paise lena hai papa se ..babu
हिन्दी

@iihtishamm We are enjoying and we will do. Bhikari tu hai kaun vaise beta papa ke ne maara toh baith na payega bheek mangne ko bhi.
हिन्दी

@OfficialDMRC: Another recharge, another failure. Can the money be refunded, or is this your regular practice? PLEASE DON'T USE THE DMRC APP TO BOOK TICKETS OR RECHARGE CARDS; THERE IS NO LISTING.

English

@IDBI_Bank I have already updated here will not share any maol now from my ID as i didnt have any banking relation with you resolve it plz
English

Dear Customer,
We sincerely regret the inconvenience caused to you. To help us address your concern promptly, please write to us from your registered email ID at customercare@idbi.co.in with details of your issue and your account number/customer ID. If you have already raised a complaint, kindly share the reference ID for us to review the same and assist you.
Warm regards,
Customer Care Team
IDBI Bank
English


@IDBI_Bank How can this be happen as everthing is OTP based how you have allowed the number to be used without consent.
English

@him87cool Dear Customer , Apologies for the inconvenience caused. We have taken up the matter with the concerned team. We will revert to you shortly on the same.
English

@OfficialDMRC recharge done from dmrc saarthi app from BHIM portal payment debited but value not added try to raise complaint but there is no order id for the same what the kind of mechanisam do you have where to lodge the complaint
English


