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Our customer service team are only a click away⬇️ Visit hobbycraft.co.uk/contact-us for support and guidance from the team.
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Hobbycraft
26K posts
Hobbycraft
@Hobbycraft
For customer services support please click the link below ⬇️
100+ stores across UK Katılım Kasım 2009
2K Takip Edilen37.2K Takipçiler
@LValdo84 @sewingwithsteel We are aware of the incident and are taking the matter seriously. We’re sorry that the customer was asked to leave the store, have apologised and launched an immediate internal investigation. We will remain in contact with the customer throughout this process.
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@hobbycraft, can you please clarify your position on this. I run a local craft group and I know that several of the attendees, including myself, shop in your store regularly. Unless I hear back about this I will never spend another penny with you ever again. This is disgraceful.
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@Hobbycraft apparently bars GC people from its shops. I was in the #Dundee store with my partner today.
Staff member wore a badge reading ‘no terfs no tories’ as part of her uniform.
We confronted the badge.
We got chucked out for doing so.
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@miaowness We’re aware of concerns raised about our Dundee store and are in contact with the customer involved. At Hobbycraft, we remain committed to fostering a welcoming environment for all. An internal investigation is underway, and we are taking the matter seriously.
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@Hobbycraft I am a regular customer and was appalled to read about a customer being thrown out because she felt offended by staff wearing terf badge and to go and read biology books?
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Our customer service team are only a click away⬇️ Visit hobbycraft.co.uk/contact-us for support and guidance from the team.
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@WRNDerbyshire At Hobbycraft, we remain committed to fostering a welcoming environment for all. We’re aware of concerns raised about our Dundee store and we are in contact with the customer involved. An internal investigation is underway, and we are taking the matter very seriously.
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Can @Hobbycraft stores in Derby, Nottingham, Chesterfield, Tamworth, Nantwich, Crewe, please confirm they they do not want customers who have Gender Criticial beliefs or even voted for the Tories at one time ?
Asking for our crafting members in Derbyshire & Staffordshire
Bex@sewingwithsteel
@Hobbycraft apparently bars GC people from its shops. I was in the #Dundee store with my partner today. Staff member wore a badge reading ‘no terfs no tories’ as part of her uniform. We confronted the badge. We got chucked out for doing so.
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@Jemboots123 We’re aware of concerns raised about our Dundee store and are in contact with the customer involved. An internal investigation is underway. At Hobbycraft, we remain committed to fostering an inclusive environment for all.
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@Hobbycraft why are you excluding people for their politics? I hope this woman takes you to court under the Equalities Act. Shame on you.
Bex@sewingwithsteel
@Hobbycraft apparently bars GC people from its shops. I was in the #Dundee store with my partner today. Staff member wore a badge reading ‘no terfs no tories’ as part of her uniform. We confronted the badge. We got chucked out for doing so.
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@CrochetLady15 At Hobbycraft, we remain committed to fostering an inclusive environment for all. We’re aware of concerns raised about our Dundee store and are in contact with the customer involved. An internal investigation is underway.
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@Hobbycraft can you answer this? As would be expected I buy a lot of yarn and crochet accessories I need to know if I am not welcome in your stores as both a ‘Terf’ and a Tory
Bex@sewingwithsteel
@Hobbycraft apparently bars GC people from its shops. I was in the #Dundee store with my partner today. Staff member wore a badge reading ‘no terfs no tories’ as part of her uniform. We confronted the badge. We got chucked out for doing so.
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@ForWomenScot We’re aware of concerns raised about our Dundee store and are in contact with the customer involved. An internal investigation is underway. At Hobbycraft, we remain committed to fostering an inclusive environment for all.
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Tut tut, @Hobbycraft, this is unlawful discrimination.
Your staff have no business refusing customers because of their political views and your managers need to leave their personal issues at home. Better get the lawyers on this one or apologise!
Bex@sewingwithsteel
@Hobbycraft apparently bars GC people from its shops. I was in the #Dundee store with my partner today. Staff member wore a badge reading ‘no terfs no tories’ as part of her uniform. We confronted the badge. We got chucked out for doing so.
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@dad_gc We’re aware of concerns raised about our Dundee store and are in contact with the customer involved. An internal investigation is underway. At Hobbycraft, we remain committed to fostering an inclusive environment for all.
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@Hobbycraft Can you confirm if it is your policy to ban customers who your staff judge to hold unacceptable beliefs:
x.com/sewingwithstee…
Bex@sewingwithsteel
@Hobbycraft apparently bars GC people from its shops. I was in the #Dundee store with my partner today. Staff member wore a badge reading ‘no terfs no tories’ as part of her uniform. We confronted the badge. We got chucked out for doing so.
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@timegift7 We’re aware of concerns raised about our Dundee store and are in contact with the customer involved. An internal investigation is underway. At Hobbycraft, we remain committed to fostering an inclusive environment for all.
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@Hobbycraft I no longer what to spend money in your stores because you don’t allow GC women. Please apologise
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@WorldOfOrdinary We’re aware of concerns raised about our Dundee store Andreia, and we are in contact with the customer involved. An internal investigation is underway. At Hobbycraft, we remain committed to fostering an inclusive environment for all.
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@Hobbycraft in Dundee seems determined to alienate its main customer base.
I do hope HQ thinks with its commercial and compliance hat on - imagine the lawsuit!
Bex@sewingwithsteel
@Hobbycraft apparently bars GC people from its shops. I was in the #Dundee store with my partner today. Staff member wore a badge reading ‘no terfs no tories’ as part of her uniform. We confronted the badge. We got chucked out for doing so.
English
@mozartspig We’re aware of concerns raised about our Dundee store and we are in contact with the customer involved, and an investigation is underway. At Hobbycraft, we remain committed to fostering an inclusive and welcoming environment for all.
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Think this needs sharing @Hobbycraft!
Bex@sewingwithsteel
@Hobbycraft apparently bars GC people from its shops. I was in the #Dundee store with my partner today. Staff member wore a badge reading ‘no terfs no tories’ as part of her uniform. We confronted the badge. We got chucked out for doing so.
English
@e1duchess We’re aware of concerns raised about our Dundee store and are in contact with the customer involved. An internal investigation is underway. We remain committed to fostering an inclusive and welcoming environment for all.
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@Hobbycraft Before I spend any more of my money in one of your stores or online, please will you confirm if more customers are likely to be barred from your stores for believing in biological reality and objecting to intolerance ?
Or is just the Dundee store who rudely and unlawfully ejects paying customers?
Please can you clarify your position as I have many crafty items to get before Christmas and I will happily buy them elsewhere if necessary.
Do you need a reminder that you are supposed to be selling craft items to the public, not propping up a contentious ideology which harms women, young people and LGB people?
Here is your reminder ⬇️⬇️⬇️⬇️⬇️
Bex@sewingwithsteel
@Hobbycraft apparently bars GC people from its shops. I was in the #Dundee store with my partner today. Staff member wore a badge reading ‘no terfs no tories’ as part of her uniform. We confronted the badge. We got chucked out for doing so.
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@LHolt99 @sewingwithsteel @SexMattersOrg @mbmpolicy @SpeechUnion We’re aware of concerns raised about our Dundee store and are in contact with the customer involved. An internal investigation is underway. At Hobbycraft, we remain committed to fostering an inclusive environment for all.
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@sewingwithsteel Thank you for raising this with us Bex, we’re very sorry to hear about your experience – we have now replied to your email. Take care, Gemma
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@louisgraysocial Hi Louis. We’re focusing on this matter with urgency and can see that this happened in our Newport store. We have escalated this to our retail team for urgent investigation and would like to keep you updated on this, please can you send over an email address? Regards, Gemma
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@louisgraysocial I’m so sorry to hear about your recent experience in store, this is not the service we aim to deliver to our customers. Please can you send us a DM with all the details and location of the store so we can investigate this matter for you. Take care, Gemma
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Get inspired by these fun spring craft ideas for your little ones! 🌻
Create cards featuring yarn flower art, mould magnetic picture frames, craft paper flowers and even make butterfly suncatchers.
Find these on the Hobbycraft Ideas Hub: bit.ly/49hrLeL
#Hobbycraft
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Discover our spectacular kids crafting deals this half term! 🤩
Watch your kids imagination run wild as they get creative with our fantastic colour-in cardboard playhouses that are now HALF PRICE. 🎨
Shop today: bit.ly/3mv05jq
#Hobbycraft #KidsHalfTerm
GIF
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It's your last chance to book onto our half term kids workshops! 🌞
"We had a great time at the workshop. The children enjoyed themselves. The teacher was kind and helpful and extremely patient with my 3 year old." - Kathryn N
Book today: bit.ly/3HSrWkI
#Hobbycraft
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Hobbycraft retweetledi
Let’s get crafting! 🖍️✂️ Join other families in making your very own Memory Book. Hosted online, you will craft along with the team from @Hobbycraft, using a special box of materials which we will send to you in the post.
🎨 5 March: eventbrite.com/e/memory-book-…
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@thoscheitrash Hello there. If you’re searching for support or guidance, or have a product question, please head over to hobbycraft.co.uk/contact-us, where our customer service team are on hand to provide support and guidance.
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@Hobbycraft bought the white & colourful beads today, my only question is: why on earth would I want 11 x’s and 10 z’s in one packet and only two E’s?? And then when I add the second packet it’s 17 X’s, 19 Z’s and 5 E’s??? Absolute waste of money
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