HostGator

@sebastot Hello Seba! We've received your DM and we'll gladly continue working with you from there.

@HostGator Que onda? connection to 200.7.7.3#53(200.7.7.3) for ******.cl failed: host unreachable. Están abajo los servidores!

If you have any questions about the notice, please reply directly to our team so they can confirm next steps. However, because this is an arbitration process, any questions are best directed to the complainant’s attorney or the arbitration provider listed in the notice.

@WamanyaPious We completely understand how alarming this situation can feel. Based on the screenshot shared, this appears to be a notification regarding a UDRP domain dispute, which is a standard legal arbitration process.

@jbuzaabo bought a domain name from @HostGator, and @ICANN and other conspirators swiftly decided to close his website, and reassign the name to some "giant" company despite his pleas . . . Watch out for these web hosts that can’t protect their clients.

During this process the domain is placed on a registrar lock and cannot be moved or changed until the case has been decided. This is not something we control unilaterally but a required step in the arbitration process.

@jbuzaabo If you have any questions about the notice, please reply directly to our team so they can confirm next steps.  However, because this is an arbitration process, any questions are best directed to the complainant’s attorney or the arbitration provider listed in the notice.

@jbuzaabo Hey Joran! Completely understand that this situation can feel alarming. The screenshot you shared looks our team notifying you of a UDRP domain dispute. The domain is placed on registrar lock during the arbitration process and can't be moved/changed until the case is decided.

1/10: I bought a domain name from @HostGator, and @ICANN and other conspirators swiftly decided to close my site, and reassign the name to some "giant" company despite my pleas . . . Watch out for these web hosts that cant protect their clients. @IsaacSsemakadde @ug_lawsociety

@laurustravel We know that you need to back your reputation with a quality product, as do we. We want to make sure that your site can come up quickly once we have the information we need to help.

@laurustravel We responded to your initial post and are eager to help you get your site up and running. We look forward to your DM. twitter.com/messages/compo…

@HostGator We want everybody to know that @HostGator cannot be trusted as a web hosting company. Our websites were brought in their latest system maintenance. Ten hours later, we are still waiting. #hostgatorcomplaint

@laurustravel Hey there, good call reaching out. Can you send us a DM with the case ID from support so we can help? twitter.com/messages/compo…

@HostGator Our websites hosted by you have been down for 10+ hours. How much longer do we have to wait?

@chikipollo08 We got it and are ready to help!

@chikipollo08 Hey Eduardo! Thanks for bringing this to our attention. 3 days is quite a long time to go without any follow up and we'd like to help get this moving. Please send us a DM with the ticket number and we'll gladly look into. We look forward to hearing from you!

@HostGator I submitted a support ticket regarding my hosting; my emails are not reaching their destination. I've had the ticket open for 3 days and no one has followed up on it.

@PeterVadala We know SSL issues can bring a site to a halt, and long waits for support only add to that. Please send us a DM with your domain and any ticket number you have so we can take a closer look and help get this moving in the right direction.

PLEASE fix my #SSL Certificates, @HostGator . Thank you. Also make sure your main office/holding company picks up the phone. I'm so sick of calling third-world countries that ignore me for a half hour when trying to get support.

@FashionistaChik Let's get you logged in. Can you send us a DM with the domain you use to sign in so we can help? twitter.com/messages/compo…

@HostGator I am trying to pay my bill. I have been trying to log in for 10 minutes. I am locked out. Can't get a live person

@rodriguesti85 @ReclameAQUI You may be looking for our Brazilian team. If you are with HostGator US, feel free to send us a DM. If you are with them, then you will want to connect with their support or socials, as we have different accounts. twitter.com/messages/compo…

@ReclameAQUI O @HostGator Na semana passada mandou e mail que teria uma manutenção , poderia ter instabilidade no site e mails por 24 horas, ja si passaram 4 dias meu site nao entra e eles disseram que nao consegue resolver preciso procurar o desenvolvedor.

@LukeberryPi Hi Luke, you may want to connect with HostGator Brasil about this issue, but in the meantime, you can find out more information about the domain life cycle at their knowledge base: suporte.hostgator.com.br/hc/pt-br/artic…

o domínio expirou na hostgator, querem me cobrar 300 conto pra renovar cancelei lá e quero comprar na namecheap agora, mas ainda tá indisponível se você é dev e usava, recomendo clonar e rodar localmente até eu conseguir o domínio de novo link do repo 👇

@ZennieAbraham62 @NewfoldDigital Our support team is available 24/7 via chat, and phone support is also available during business hours. You can connect with the team here: hostgator.com/contact If you're having trouble reaching support, please send us a DM so we can help guide you to the right team.

This “office closed” is a new low for HostGstor and @NewfoldDigital @HostGator @HGSuup #HostGator

@voytekbereza All of our support tickets start with a live interaction. On our website is a chat button in the bottom, right-hand corner where you can connect with a support technician 24/7 who can work through troubleshooting.

@HostGator whats up with your support? I cant submit a ticket, you are not picking up your emails and not picking up your phone...

@betocreativo @Hostinger If your account is US-based, we offer 24/7 phone & chat support with real humans, the AI can help route you to them if needed. If you are a HostGator LATAM customer they also offer chat support were you can reach a live agent, anytime.

Es horrible que ahora servicios de hosting como @Hostinger y @HostGator en su canal de ayudas en vez de poner a seres humanos a que atiendan ahora es una IA el que atiende y a veces no hay solución a un problema. FATAL. Decisión tomada. Me retiraré de estas plataformas.

@tengosed_cl @c_rouge @_CooLesT_ Since you're still having issues with your plan, please send us a DM so we can see how further troubleshooting can help. twitter.com/messages/compo…

@HostGator @c_rouge @_CooLesT_ Yes

We will be undergoing planned maintenance on Dec 12, beginning at midnight ET and ending at 3:30 AM ET. You may not be able to access Hostgator.com, or login to your account during this time. There will be no impact to your email or website services.

@c_rouge @_CooLesT_ We are seeing reports of issues with a few of our reseller plans. Our admins are actively working on a resolution and are already seeing returns to service. Are you still having issues loading your sites? twitter.com/messages/compo…

@_CooLesT_ @HostGator same here!