iFailedBigTime

@AmexUK @BBCWatchdog @MartinSLewis AMEX/ Steve Squeri, i've raised a complaint over 5 times and tried to speak to a single human being after spending tend of thousands and there is not one single human who can call me back - can a manager call me back due to not being read?

@AmexUK @AmexUK anyone going with them DO NOT as they refuse to give any credit card chargebacks for valid claims!!! They refuse communication too when making a complaint @BBCWatchdog @MartinSLewis

@iFailedBigTime Hi there, thanks for your message. Unfortunately for security reasons we are unable to access individual accounts via social media. Please get in touch with our Customer Service Team by calling 0800 917 8047 and a member of the team will happily assist you. Many thanks

@AmexUK AMEX refusing to honour their credit chargeback for failed service for booking. Asked for a human to intervene but not getting anywhere. PLease help?

@AmexUK @AmexUK Please can you provide me an email as I've already called to deaf ears @BBCWatchdog @MartinSLewis

@AmexUK @AmexUK anyone going with them DO NOT as they refuse to give any credit card chargebacks for valid claims!!! They refuse communication too when making a complaint @BBCWatchdog @MartinSLewis

@AmexUK @AmexUK I have but i'm told to keep putting in claims and i can't speak to the team who keep rejecting them without a reason! Can someone phone me from the claims team?

@SubwayUK @SubwayHelpUKROI @ Nigel Doughty's Subway has been mailing since Feb on Twitter 'we are looking into this' with zero accountability and me having to chase this - how is this customer service if I have to continually chase? Why can't you phone the store after so long?

@SubwayUK @SubwayHelpUKROI Nobody from support has answered my complaint. Why are you letting stores cheat customers? I've had no resolution for over a month on Twitter apart from (wait). What's Nigel Doughty's Subway CEO email? I'm sick of not getting an answer

@SubwayUK @SubwayHelpUKROI Nobody from support has answered my complaint. Why are you letting stores cheat customers? I've had no resolution for over a month on Twitter apart from (wait). What's Nigel Doughty's Subway CEO email? I'm sick of not getting an answer

@SubwayUK @SubwayHelpUKROI It's against the law to advertise for an offer and turn up (hungry) and not get it - please can you rectify this as this has happened before? Can you answer my DM subwayUK?

@KFC_UKI I have had a complaint that is a year old from stores that turn off conveniently the till scanner so they don't accept offers, and this needs an area manager as the store manager is in on the scam. Can someone reply?

@AskWithings The bodyscan by Withings is not premium if support doesn't answer to broken support queries @AskWithings

@AskWithings there is no progress and it's like having two tickets - one with withings support and one with withings twitter as both result in no results - 'please wait' when i'm waiting for weeks instead of 'we will call you today' or 'we will reply today' is what is needed

@AskWithings I have spent so much money on a bodyscan and it's broken - why does withings take so long to reply to ANY support ticket? Surely some sort of priority response would be due. Also - stop saying you'll raise a ticket as they just go unanswered like previous tickets.

@AskWithings PLEASE just send me a new scale for the premium broken scale that you're selling and break your SLA for returns! @BBCWatchdog

@SubwayUK @SubwayHelpUKROI @SubwayUK @SubwayHelpUKROI i've been waiting since 28th of Feb and now the offer has expired - funny how customers can never claim offers from subway. What crooks @BBCWatchdog

@SubwayUK @SubwayHelpUKROI Just to add, your support tickets do not work as you get canned responses! I want a real human to investigate not a canned reponse.

@olivercookson @olivercookson All this data? it's easier to buy from amazon or elsewhere. CAn you please sort it out so you can sell products? I used to be able to ask if a product is coming back in stock. Why the big blocker? @Myprotein_CS

@olivercookson All this data? it's easier to buy from amazon or elsewhere. CAn you please sort it out so you can sell products? I used to be able to ask if a product is coming back in stock. Why the big blocker?

@Myprotein @Myprotein_CS Want to know why nobody buys from myprotein? I have to create an ACCOUNT to ask if a product is coming back in stock!?!? The customer service rep wouldn't give their details and did not raise a complaint. Can you adhere to unnecessary data retention?Help

@Myprotein @Myprotein_CS 1) Is “the EAA” out of stock permanently? myprotein.com/sports-nutriti… 2) how long has it been out of stock for? 3) Do you have an estimated delivery on when it it coming back in stock?

@SubwayHelpUKROI @SubwayUK is there NO customer support? why are you ripping off people and not replying? How long does it take to reply to a single email? Get in touch with the CEO John Chidsey

To get to the the @SubwayUK till and be told the store is not running the promotion when it IS if you see the website is ripping off customers for money. Can you please look into this? I have DM'd you

@AskWithings Specialist investigations? a factory reset didn't work so the scale doesn't work. What else can you possibly do?! please send a new scale! @AskWithings if this is the premium best scale you can buy then it's a shambles

@iFailedBigTime Hello, thanks for getting back. Apologies if this is taking too long to get sorted out. Our specialist team is conducting a thorough investigation into the situation with your scale, which is why it's taking some extra time.  1/2

@AskWithings Thanks, but there is still no reply for a broken scale! it's now ANOTHER weekend gone by until next week, like previous weeks, of not getting any reply - this is not on

@iFailedBigTime Rest assured, your case is being given top priority. I've also reached out again to ensure you receive an update at the earliest opportunity. Truly -Toni 2/2