Isabel Ho

Thank you @ipemnews for the opportunity to share a few #radiotherapy patient safety reflections following the publication of #ASR Advancing Safer Radiotherapy @UKHSA

It’s been 18 months since we last came together in 2022, thrilled to say we have a fantastic lineup of speakers @samriley @NHSImprovement @JRamazanoglu @RobChuter @UKHSA tomorrow @theQCommunity @HealthFdn So excited and looking forward to see our quality buddies f2f & online!

@ruth_glassborow @ihubscot @online_his @PennyPereira1 @mountfordjames @JohnHardenED Radiotherapy services in UK have been using iso9001 QMS model in the last few decades, QI, QC, QA, QMS are interpreted to suit our working environment, process, practices. Great to see @ihubscot paper putting QMS at the center stage, no need to reinvent but improve the wheel

We’ve had so much positive feedback about our quality management model, this paper outlines the thinking and research that underpins it. ihub.scot/media/9012/qit… @ihubscot @online_his @PennyPereira1 @mountfordjames @JohnHardenED

@15s30m @oduorotieno_QI Only practice can value to the training certificate

Shhh, don’t tell anyone, but @15s30m is quality improvement methodology. For those who think everyone involved in QI needs training courses, qualifications and complex paperwork, we’d like to show you a way of including everyone.

@sw_ahsn @LennonNally @theQCommunity Was the session recorded?

@LennonNally @theQCommunity Thanks Caroline. We have quite a few Q members participating- which is great. Sessions open to wider community too - those who are exploring improvement theory and practice in health and care. To maximise the exchange and grow collective experience.

@SysConvening @jimwoodell Making a more porous boundaries is a good analogy particularly at the start of the sc journey, we can build bridges and making it more porous at the same time, nice one👍

@Jimwoodell Great to see your blog. We have the book; what do you think 'Systems Convening' most needs in 2022?

That feeling of 'Systems Convener' recognition again... Jim Woodell blogs (16 Dec): "I recently came across 'Systems Convening'. I discovered that a name had been given to what I feel like I’ve been doing for most of my professional life—systems convening" webcache.googleusercontent.com/search?q=cache…

One of the best summary of leadership/stewardship by @mountfordjames...a leader asked his/her followers, 'are you following me or my positional authoity?', 'Do I talk the talk or walk the talk?

@DianeKetley @HorizonsNHS @HelenBevanTweet @AHSNNetwork @mountfordjames Thank you for the great session (as always) and nice to meet you all virtually + @Bianca_enhtqi

Come join us @HorizonsNHS to hear about the recent Practical Guide on Leading the Spread and Adoption of Innovation and Improvement Tues 30th November 4pm, details⬇️ and nhshorizons.passle.net/post/102hazz/l… #NHSSpread @HelenBevanTweet @AHSNNetwork @mountfordjames

Q for myself - can we using our quality management system to better support knowledge management and improve information management? @nickknoco this certaintly resonates #ixzz7BiPRbJ7X" target="_blank" rel="nofollow noopener">nickmilton.com/2021/11/why-yo…

A week on from the launch of the @SysConvening book by @WengerTrayner I share some reflections on why it's important we recognise the vital work of those whose #systemsconvening skills are needed now more than ever thersa.org/blog/2021/09/a…

@PeterJBeaver #Radiotherapy is in ultra safe zone, however we are not immuned from making mistakes, data shows us slips & lapses, adherence to procedure are often top causes of non conformance; next question is what can we do about it @FFindlay75 RT team @UKHSA @RTQSIG khub.net/web/phe-nation…

Safety work in many healthcare contexts cannot follow the rule-bound aviation model. While some h/c work can be highly proceduralised, adaptiveness is often necessary. A shift to ultra-safe care is only possible by controlling demand/pressure.

Really like this from @fabiomoioli on experience and expert, knowledge and wisdom...

@HelenBevanTweet @anujmagazine FAIL = first attempt in learning, this is used in middle school and is as relevant outside school environment

I've been part of a few Twitter debates on the word "failure". Some people think it's a wholly negative term & we should call the kind of failure that leads to learning something else. I don't have an issue with the word, it's about what we do as a result. Graphic: @anujmagazine

Last week's 'Systems Convening' book launch - w. around 500 people - was a real joy: “inspiring!”, “this has made my MONTH!”, “My heart is full - a wonderful affirming hour” people said. Lots of great suggestions for next steps to support Systems Convenors, which we will share...

@Louise_Patmore @MatthewMezey @SysConvening @kristinjohnsta1 @source4networks @NHSImprovement @theQCommunity @BeckyMalby @MaryUhlBien Feel-good always when convenors find each other! Agree with Bev it all started at very personal level & so pleased that we have made the first step and our voices are heard and deeper purposes are shared.

@isabelholc @MatthewMezey @SysConvening @kristinjohnsta1 @source4networks @NHSImprovement @theQCommunity @BeckyMalby @MaryUhlBien "Many said it moved them to cry, then we knew we were into something"

Counting down @SysConvening book launch tomorrow, look forward to meet more system conveners/network weavers, THANK YOU @MatthewMezey @kristinjohnsta1 @source4networks @NHSImprovement @theQCommunity @BeckyMalby @MaryUhlBien etc 4 the learning opportunities q.health.org.uk/blog-post/are-…

@HelenBevanTweet @Sys_innovation I called them "UNEASI" - Unpredictable / Uncertain Non-linear Emerging Adaptive Self-organised Interconnected

As we shift our improvement focus from organisations to places & systems, we need design principles for change that reflect the complexity of the situation. Here's a helpful free guide to key principles of system design: drive.google.com/file/d/1qQHt3m… Thank you @Sys_innovation

@mkrettiwt Agree @mkrettiwt knowledge is the first step and we need to transform knowledge into wisdom

@isabelholc Knowledge is power but of a different kind. It gets bigger and bigger the more you share it!

@ImprovementCym Will be interesting to see how different teams interpret QMS and a certified @iso9001 quality management system, no need to reinvent the wheel but the narratives must be adapted to suit different audience

Calling all improvers📢