David Cannon

How great is this? Mom-in-law's house flooded in the Texas power outage. 1.Indiana team onsite in two days to dry up. 2.Rep comes onsite to estimate rebuild. He's a little late. Why? He stopped to buy Ma a birthday cake! Words aren't enough - thank you! @1800WaterDamage

Just joined up today. Looking forward to seeing you there!

Join @jour_civil, @BY_Antonina and I for a free webinar on the new ITIL Strategy book and related practices. #ITIL #DigitalStrategy r1.dmtrk.net/47AB-VJNM-3823…

Join us this week as we line up excellent Pre-conference workshops, practitioner led sessions on varied aspects of #ITSM #Agile #Devops #ITIL4 #IT4IT #SMWorld2019 with @MJ_Cardinal @BrandonCaudle @seanpmcclean @msitsm @ReniFriis @ITSM_Lisa @ITSM_Donna @JulieMohr @kenwendle

Proud to be partnering with Magic Orange at #SMWorld. Visit us and help fill the booth!

Do you need a strategy? Hear from @itilso on Episode 17 of the #SPOCcast #podcast #ITSM #strategy ubm.io/30x6ASb

Thanks to @sdi_institute, @SophieDanby, @stephenmann, organizers and co-presenters for a great event at Shine19. If you missed it, register here to access recorded sessions: servicedeskinstitute.com/events-network…

[WEBINAR 🎧] Join @itilso as he focuses on exactly how #strategy helps managers deal with the challenges of a changing business and technology landscape, and grow their careers. 30 October 15:00 GMT Register here 👉 servicedeskinstitute.com/events-network… #SHINE19

Only 15 days left until 14 awesome women and 14 awesome men take to the virtual #SHINE19 stage to bring you 18 hours of free #ITSM content, thanks to the support of @SysAid and @Perspectium buff.ly/2OLlAJC #servicedesk

Check out @itilso's recorded webinar on successful IT budget planning - avoid the cuts! nfiniti3.com/webinar-achiev…

A webinar for IT Execs and Financial Managers preparing for budget season zoom.us/webinar/regist…

Strategy is not esoteric, but should be part of every manager's skillset: thinkhdi.com/library/suppor…

NEW Episode of #SPOCcast - Share the wisdom of @itilso on Strategy on Episode 17. ubm.io/30x6ASb #podcast #strategy

Check out my article on making strategy more effective thinkhdi.com/library/suppor…

Check out my latest article: Cost Transparency 3 - Reporting the Business Value of IT Costs linkedin.com/pulse/cost-tra… via @LinkedIn

Check out my latest article: Cost Transparency Part 2 - Making IT Valuable, not Expensive linkedin.com/pulse/cost-tra… via @LinkedIn

Check out my latest article: Beat the Budget Cycle Blues linkedin.com/pulse/beat-bud… via @LinkedIn

@Joe_the_IT_guy @yenceesanjeev @duncanwatkins @DanielBreston @kaimarkaru The full context of the tweet: Q: if you had one wish re strategy what would it be? A: that everyone in the same org had the same understanding of value so that they all worked toward the same thing no matter what their job.

@m__gro Also report LAN incidents where countermeasures or workarounds prevented service disruption