Sabrina
711 posts


@Ticketmaster @TicketmasterUK 5,448 in the Ticketmaster queue, I get in for the new date released. 11 mins later - no tickets. Scam.


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@N0THINGHAPPEN5 @axs @O2PriorityUK Same as me. Then I got in again, could see tickets but everything was unavailable
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@j4mdoughnut @axs @O2PriorityUK genuinely 🙏 did everything right and waited in the queue and got a little pop up telling me my session had expired 💔 mugging us all off
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@axs @O2PriorityUK complete shit show on your website for katseye tickets.
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@hm_custserv You asked for my email and address yesterday at 4.30pm. I replied yesterday.
You replied at 2.30pm asking for my name!!!!
I have since replied. It’s another day lost and no closer knowing where my parcel is!!!
I would like a response tomorrow morning at the lastest.
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@j4mdoughnut We've got your query handed over to the relevant team and they will be in contact soon, keep an eye on your DMs in the meantime.
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@j4mdoughnut Hey Sabrina! Please DM us with your order number, full name and billing address. We'll look into this for you and be in touch. twitter.com/messages/compo…
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@cultbeauty my parcel has not been received. I have notification it was delivered but no note or parcel.
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@london_theatre my tickets were cancelled for Clueless (bought through kids week). There are a group of us, can we change our date?
Another person in the group cannot make our new date - can they get a refund.
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@j4mdoughnut Hi Sabrina, please email ticketing@officiallondontheatre.com and they'll be able to help! Thanks, Milly
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@london_theatre I have had an error message and I tried again with the same seats and the same error message appeared. I have been charged x5!!!
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@london_theatre I have rebooked my tickets and your website has said my session timed out. I have been charged x5!!! I have emailed the email address above and still havent had a reply from a week ago!!!
Can this be actioned asap???
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