James Edward Dillard

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James Edward Dillard

James Edward Dillard

@jamesdillard

hacking on AI and local news with https://t.co/OhQtqp02rX be brave and have fun.

Roswell, GA Katılım Ekim 2008
1K Takip Edilen873 Takipçiler
James Edward Dillard
James Edward Dillard@jamesdillard·
@jamescham consistent across great leaders, product people, and companies: actually going and seeing for oneself. it's surprisingly powerful!
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James Cham
James Cham@jamescham·
Trying to decide whether to make the call or not? Make the call!
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Ted Merz@TedMerz

I’ve always thought Bloomberg LP’s success was driven as much by paying attention to the customer as building technology. There’s a good story that illustrates the emphasis Mike Bloomberg puts on clients that I heard this week. It came from Lloyd Blankfein, the ex-CEO of Goldman Sachs, who shared the take on Bloomberg’s Odd Lots podcast with hosts Joe Weisenthal and Tracy Alloway. Blankfein said that early in his career the firm where he worked leased a Bloomberg terminal and put it on his desk. It was meant to be shared with others and initially he couldn’t figure out how to operate it. So instead of leveraging the terminal for data, Blankfein started using the screen real estate as a kind of bulletin board to tack up Post-it notes and calendar reminders. One day the trading desk got a call from someone at Bloomberg asking to speak with Blankfein. Initially, Blankfein declined to take it, probably assuming it was a sales rep. But the colleague who answered the phone explained it was from Bloomberg the man, not Bloomberg the company. “We noticed you haven’t turned on your machine,” Blankfein recalled Mike saying. Blankfein said he was shocked that a) Bloomberg was monitoring terminal usage and b) Mike would take the time to call.  Blankfein remembers telling Mike that it didn’t seem like an “efficient use of his time” to call a junior trader. Mike explained the company had a policy of calling clients to check in. He said the lessons gained from those calls were invaluable in improving the product. Blankfein walked away with two lessons in leadership that I think are invaluable. First: “Everybody on our floor knew that Mike called and that he cared. The guy whose name was on the door cared about whether we were using or not.” Second: “Here I am 35 years later, telling the story and so now you’re hearing about it.” His conclusion: “That was a very good use of three minutes of Michael Bloomberg’s time.” Blankfein said that that story explained to him “how Bloomberg got built.” It’s a management and leadership lesson that works at any time in any industry. And it’s particularly timely during the age of AI because it’s a reminder that a personal touch has a long-term impact that can’t be matched by a machine. That story rings true based on the three decades I spent working at Bloomberg. I saw Mike make internal calls to employees when he had questions and those calls had a similar effect. Mike would on occasion call the News Product team I ran for almost a decade with feedback about applications our group oversaw. Oftentimes, the observations or questions were about the smallest of details. But the impact was disproportionately large. Everyone on the team was aware of those calls because it reminded them that “the guy whose name was on the door cared.” @TheStalwart @tracyalloway @business @MikeBloomberg @lloydblankfein @TheTerminal

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Colin
Colin@Colin_d_m·
In the 1970s I think I would've been a NIMBY. If no-one had saved Lower Manhattan from a freeway and preserved Grand Central what we'd have now would be much worse. But the NIMBYs of 2026 want to preserve everything. A parking lot, a gas station, a warehouse. Hoarder psychology.
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Kenneth Auchenberg 🛠
Kenneth Auchenberg 🛠@auchenberg·
OH: "Yes babe, I'm going to Davos, but it's going to be *RAINY*... I don't want to, but I *need* to be there, you know"
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Uma Chingunde
Uma Chingunde@umachingunde·
@jamesdillard Was it able to book the camps too? That’s the true agi in a place like sf
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James Edward Dillard
James Edward Dillard@jamesdillard·
i finally got claude code to fill out camp forms for my kids. i'm proud to report that AGI is here.
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Ryan Craven
Ryan Craven@ryan_tech_lab·
@jamesdillard camp forms is actually the true turing test. multi-page, conditional logic, inconsistent field labels, random session timeouts. if it survived that without losing context, yes, AGI.
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James Edward Dillard
James Edward Dillard@jamesdillard·
there is something palindromic about today's date: 26-02-2026
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Hugo Amsellem
Hugo Amsellem@HugoAmsellem·
i heard half of the current YC batch has already pivoted - we're entering the largest existential crisis in the history of tech. not just for founders. for investors. for talent. for everyone who built their identity around "make something people want" for 50 years, technology was upstream of culture. you built because you could. the market validated. that was enough. that's gone. AI just handed infinite execution capacity to anyone. the question is no longer can you build it - it's should you, and why does it matter. founders who can't answer that will pivot forever. investors who can't articulate it will chase consensus until the alpha is gone. talent will walk toward the teams with a moral compass and cultural intention. culture is moving upstream of technology again. the winners will be the ones who decided what's worth building - and made you believe it too.
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