
James Edward Dillard
1.5K posts

James Edward Dillard
@jamesdillard
hacking on AI and local news with https://t.co/OhQtqp02rX be brave and have fun.


Come meet us in LA 4/21



I’ve always thought Bloomberg LP’s success was driven as much by paying attention to the customer as building technology. There’s a good story that illustrates the emphasis Mike Bloomberg puts on clients that I heard this week. It came from Lloyd Blankfein, the ex-CEO of Goldman Sachs, who shared the take on Bloomberg’s Odd Lots podcast with hosts Joe Weisenthal and Tracy Alloway. Blankfein said that early in his career the firm where he worked leased a Bloomberg terminal and put it on his desk. It was meant to be shared with others and initially he couldn’t figure out how to operate it. So instead of leveraging the terminal for data, Blankfein started using the screen real estate as a kind of bulletin board to tack up Post-it notes and calendar reminders. One day the trading desk got a call from someone at Bloomberg asking to speak with Blankfein. Initially, Blankfein declined to take it, probably assuming it was a sales rep. But the colleague who answered the phone explained it was from Bloomberg the man, not Bloomberg the company. “We noticed you haven’t turned on your machine,” Blankfein recalled Mike saying. Blankfein said he was shocked that a) Bloomberg was monitoring terminal usage and b) Mike would take the time to call. Blankfein remembers telling Mike that it didn’t seem like an “efficient use of his time” to call a junior trader. Mike explained the company had a policy of calling clients to check in. He said the lessons gained from those calls were invaluable in improving the product. Blankfein walked away with two lessons in leadership that I think are invaluable. First: “Everybody on our floor knew that Mike called and that he cared. The guy whose name was on the door cared about whether we were using or not.” Second: “Here I am 35 years later, telling the story and so now you’re hearing about it.” His conclusion: “That was a very good use of three minutes of Michael Bloomberg’s time.” Blankfein said that that story explained to him “how Bloomberg got built.” It’s a management and leadership lesson that works at any time in any industry. And it’s particularly timely during the age of AI because it’s a reminder that a personal touch has a long-term impact that can’t be matched by a machine. That story rings true based on the three decades I spent working at Bloomberg. I saw Mike make internal calls to employees when he had questions and those calls had a similar effect. Mike would on occasion call the News Product team I ran for almost a decade with feedback about applications our group oversaw. Oftentimes, the observations or questions were about the smallest of details. But the impact was disproportionately large. Everyone on the team was aware of those calls because it reminded them that “the guy whose name was on the door cared.” @TheStalwart @tracyalloway @business @MikeBloomberg @lloydblankfein @TheTerminal

We asked people around the world to rate the morality and ethics of others in their country. The U.S. is the only place we surveyed where more adults describe the morality and ethics of others living in the country as bad than good. See our full morality report here: pewresearch.org/religion/2026/…





spec-driven development isn't perfect, but its the bridge between vibecoded prototypes and production-grade agentic engineering who's on this journey?



BREAKING: Rich Ross, an analyst at Evercore ISI, is spinning hip-hop infused research notes. Ross dropped a note on the software sell off this week titled "CapEx Gon' Give IT to Ya” and his charts on mortgage rates falling is titled: "30 Yr Mortgage: Shawty Get LOW LOW LOW".









