James Reeves

Me: I don’t have a complaint I just need help AL: you need to send an email 🫠

@AerLingus god your customer support team are woeful. Me: I have an issue AL: you need to send an email Me: I have it’s coming back as case closed AL: you need to send another email Me: I have but it’s the same case closed AL: hmm, you should make a complaint then.

@British_Airways I have now escalated via the leadership team as i faced the same issues

@jamesybean Hi James, can you please try using a different device or browser? Anthony

@British_Airways hi, trying to submit a complaint and get this this error

@VirginMediaIE No hassle I just thought I was lost in the abyss of the phone system. Have a great weekend

@jamesybean Thanks James, We are sorry for any frustration caused to you. ^Monica

@VirginMediaIE I think I may have been lost in your phone system, was put on hold by an agent after a few minutes the music changed and been on hold for near to 20 mins at this stage.

@VirginMediaIE Cancellations - but then came back in the end after about 30 mins

@jamesybean We are very sorry to hear this James., Which team are you looking to reach? ^Monica

@British_Airways Hi guys, coincidentally again flying on my birthday with BA from SNN -> LHR -> MAA. Do you do anything special 🍰 🍾🤗

@eircare hi folks trying to log in and it’s giving an oops something went wrong, so trying to reset password and when I click The link it’s this, doesn’t give the option to reset

@BinsaeedRashid Good €10k

@elonmusk hey can you send me like 2million € or buy me a house 😂

@VirginMediaIE Hey have done this now.

@jamesybean Hi James, I am so sorry to hear this. Can you pop us a DM with your account details, and we will investigate this? ^Caithlin

@VirginMediaIE hi there, internet is down in Limerick. Trying to WFH today.

Modem flashing red with pods flashing white

@VirginMediaIE Hey folks, are services down in Limerick? Wifi seems to be done

@marcrandolph Can I have a year free subscription ? :)

Hi. I'm Marc Randolph, co-founder and first CEO of Netflix. Ask me anything.

@VirginMediaIE is the service down in Limerick?

@VirginMediaIE Thanks Rach! ✌🏻

@jamesybean Im glad to hear your up and running. Pop back if any other issues ^Rachel

@VirginMediaIE service down in Limerick …. Again ?

@VirginMediaIE I had to reset twice and it seems to be back. Was gone for a few hours 🫠

@jamesybean Im so sorry to hear this. I am not seeing any fault logged in the area, can you pop me a DM and I will check this out for you ^Rachel