Jane Cooper

@pmodley It’s brilliant isn’t it?

Went to see Punch at the theatre last night. Based on a true story, this is a gritty, sad, emotional and hopeful production. Not going to lie, shed a tear or two at the end. Go see it! #TheatreReview

@BrentfordFC tickets for match on Friday not downloading- just get an error message. Any suggestions?

@British_Airways I keep doing that and am getting nowhere !

@janewolsty Hi Jane, we're sorry to hear something's gone wrong. You can reply to the latest email you received so the team can review your claim. Lindy

@British_Airways I am not happy with your handling of a compensation claim for a delayed flight and related expenses - please advise how I can appeal this?

@British_Airways absolutely disgraceful that I booked a trip through BA Holidays but you aren’t covering costs associated with delayed flight through another airline that was all under the same booking, especially when you advised over the phone at the time to claim back expenses

@British_Airways Do you have a phone number please that I could speak to someone about this

@janewolsty Hi there Jane. I'm sorry to hear that you're unhappy with the team's response. This isn't something we can assist with here, if you reply to the email they'll be able to review this for you and will get back to you as soon as they can. Tony

@British_Airways I have put a claim in for a delayed flight and hotel accommodation which you have refused to cover as flight was operated by another airline even though we booked our whole trip through BA Holidays and I have correspondence from you telling me I can claim

@British_Airways do you have a one world partner that would operate a connecting flight from a LHR flight to Colombo as I know you don’t fly there direct?

@bangkok_airways you’ve left us stranded in Bangkok after a delayed flight from Koh Samui - no help at all - just made us leave an email address and sent us of to a hotel at our own expense!!

@EalingCouncil having tried to help out by sweeping up leaves on my street - would it not be the right thing for you to do to collect the full bags? I have been waiting 4 weeks

@British_Airways - fabulous flight BA249 yesterday/today from LHR to Rio and then on to Buenos Aires! A350 business suites were great and staff looked after us so well - thank you

hi twt!!!!! wonder if u could help me out by presaving my upcoming song😗 I’ve worked super hard on it and would love to get it heard by as many people as pos!! Pls RT if u like pop music I think you’ll enjoy the song!! Thank you so much💕🎀🎵🍓☮️🎸⭐️🦚 distrokid.com/hyperfollow/da…

@British_Airways I’m trying to tell you (as requested) that my checked in luggage is a golf back but I can’t get through to speak to anyone and when I follow your advice as just get a text re baggage allowance! Help!

@FitbitSupport Versa 3 has black screen and won’t charge. Have spoken to you via Amazon. Fitbit is less than a year old. I don’t want a refurbished replacement as haven’t had one of these before and the battery life was useless. How can I get a genuine replacement?

@OfficialFV are making me drive to pick up some pillows because they can’t arrange for them to be delivered! Bed and mattress were delivered 2 weeks ago - terrible service!

@OfficialFV Done - waiting to hear from you

@janewolsty Good afternoon, I am sorry to read you have not been contacted. In order for us to chase this up for you, please send us a DM confirming your full name, order number and billing address. Kind regards, Sherice

@OfficialFV Despite leaving numerous messages as you are too busy to talk to me about my order and you assure me someone will call me back asap - I have heard nothing! Any suggestions?

@juliehes Shame I will be abroad - would have loved to hear your lovely Dad’s diaries x

Would luvvv to get to 2.5k streams on my debut single before I announce something soon… You can listen here!!! For fans of Taylor swift, nieve ella, maisie peters, holly humberstone, renee rapp💌🎀💿❤️‍🩹🪩 Please RT<333 open.spotify.com/track/1CfYwZxm…

@NHSEnglandLDN how can it be that West Middlesex Hospital can’t access an X-ray that my daughter had at Ealing Hospital which is less than 3 miles away!!!