Janvi Rajput

8 posts

Janvi Rajput

Janvi Rajput

@janvirajput07

Katılım Mart 2022
0 Takip Edilen4 Takipçiler
Janvi Rajput
Janvi Rajput@janvirajput07·
@SamsungUS Yes but my laptop is purchased from US.. I am a citizen of US and right now I am in India for some project.. so you want that to repair the laptop I should come back to US. You are a brand and you should solve problems all over the world.. so what you are telling is unexpected
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Samsung US
Samsung US@SamsungUS·
@janvirajput07 We really wish I had the necessary resources to assist you. Please know, this is the support team for the USA. We kindly recommend you to click this link samsung.com/us/common/visi… to get assistance from your country support!
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Janvi Rajput
Janvi Rajput@janvirajput07·
Super disappointed by team. I have called them 8 times in a month everytime they give a commitment that they will solve the issue but nothing happened. Samsung is a big brand but their customers support is very poor. I will never buy any product from them.. @SamsungMobile
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Janvi Rajput
Janvi Rajput@janvirajput07·
@SamsungUS So let me tell you that your customer service is really bad. I am from Pune, India. I tried your service from months but no revert from anyone . I have purchased one of the best Samsung laptop but your team don't seem to care reverting to me.. very disappointed.
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Samsung US
Samsung US@SamsungUS·
@janvirajput07 Hello there, thanks for reaching out to us, and sorry to hear about your experience. How can we help you? Could you please send us a DM with more details for us to address you properly? We will be waiting! twitter.com/messages/compo…
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