
Jonathan Corbin
3.3K posts

Jonathan Corbin
@jc1
CEO & Co-founder @MavenAGI
Boston Katılım Ocak 2009
1.2K Takip Edilen1.5K Takipçiler
Sabitlenmiş Tweet

#GenAI + Customer Support = Happy Customers
Check out the @MavenAGI case study with @OpenAI - real customers, real cost savings, really happy customers.
openai.com/index/mavenagi…
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Forrester: only 15% of AI leaders saw positive profitability impact last year. The gap isn't the technology. It's measuring containment instead of resolution. Full convo at @NYSE with @Furrier @theCUBE @GemmaAllenSays @bjbaumann2014
youtu.be/uNsBNvxqVm0

YouTube
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Jonathan Corbin retweetledi

M13 co @MavenAGI has been named to The Agentic List 2026 of agentic AI companies shaping the future 🚀
The list was curated by industry executives, investors, and technical experts to recognize the builders of autonomous, intelligent systems transforming enterprise operations.
From early diligence to board strategy, we're proud to back Maven's journey from seed to Series B as they scale enterprise-ready AI agents for customer experience.
Learn more about Maven x M13 at m13.co/article/maven-… and explore the full agentic list at agentconference.com/agenticlist/20…
📸 team Maven! @jc1 @shalabi

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Unfortunately true. It feels like an mvp at times with ux and things that just don’t work.
Bilal Zuberi@bznotes
Didn't expect Rippling to have such atrocious UI and processes. Every third thing we want to do requires emailing customer service. Ugh.
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@adishjain333 It comes down to how you construct your product. Designing for resolution means designing for it. @MavenAGI uses an agentic framework to test for answer completion and resolution to prevent the demo to production gap. We see higher resolution rates in production.
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The speed advantage is real, but curious about the tradeoff - when you ship in weeks with a platform vs building custom, how do enterprises verify the agent behaves correctly for their specific workflows? The "it works in demo" to "it works in production" gap seems like where the real time sink happens.
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